Mercy Medical Center North Iowa

65%

Patients that would definitely recommend
5% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Spine Surgery Award™ (2020, 2019, 2018)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Stroke Care Excellence Award™ (2019)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

1 rating was better than expected

  • Respiratory failure following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10
Equal to the national average

65%

Would definitely recommend
5% lower than the national average

Mercy Medical Center North Iowa

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Mercy Medical Center North Iowa

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Always appreciate the quality care that Dr. Beasley provides. Thank you!

D.L Jun 24 2020

Review for Dr. Beasley

Very good facility & staff.

H.B Jun 23 2020

Review for Dr. Hagau

every thing was excellent I like my visits with Scott Donahue

A.C Jun 22 2020

Review for Dr. Donohoe

Dr j was very caring about what I had to go through. Did an excellent job explaining everything.

K.H Jun 22 2020

Review for Dr. Jayawardena

Mary Jun 03 2020

Review for Dr. Bastola

He was a waste of my time and tears!

May 29 2020

Review for Dr. Gibbons

Joan S Zrostlik May 17 2020

Review for Dr. Beck

I was very satisfied Dr. Zadeii very well mannered easy to understand. I highly recommend him.

sandra espinoza May 14 2020

Review for Dr. Zadeii

They were professional and quick to come up with a plan of action to better my health.

Jonathan Roggenbuck May 14 2020

Review for Dr. Zadeii

Dr. Singh is a caring professional who explained to me what a previous scan for another condition had revealed-a carcinoid nodule in my lung. He arranged for a PET scan and on analysis arranged for further treatment (surgery recommended) at MAYO.

Sharon Elling May 07 2020

Review for Dr. Singh

Dr Donohoe is always attentive and listens to what I have to say. I never feel like he doesn't have time for me.

L.W Apr 20 2020

Review for Dr. Donohoe

My experience was excellent. Thr staff is excellent I like dr hendrich as my doctor. Ladonna miller

L.M Apr 20 2020

Review for Dr. Henrich

I had a very good office visit. Dr Lee was very concerned and caring that everything was good to go in a positive direction.

J.S Apr 20 2020

Review for Dr. Lee

Doctor Jones is very professional and very easy to understand. He takes his time to explain everything.

D.H Apr 16 2020

Review for Dr. Jones

The surgical team was excellent very friendly and informative. This staff at the office is also very good.

S.L Apr 16 2020

Review for Dr. Recinos

It was very quick and pleasant, no problems and unexpected surprises. Very happy with the visit.

R.N Apr 16 2020

Review for Dr. Sarik

Everything was as planned. The surgery went well and the results were positive. The follow-up visits also were on time and went well.

S.S Apr 16 2020

Review for Dr. Diggelmann

was a good experience, received helpful information on what to do to make it better and has improved a lot

A.D Apr 16 2020

Review for Dr. Donohoe

Good service

R.K Apr 16 2020

Review for Dr. Scherb

Always a great experience with Dr. Hagau and the clinic. Got in and out early. All questions were answered. Happy with plan for road ahead.

D.M Apr 16 2020

Review for Dr. Hagau

I ve always had a great appointment when I chose the very earliest I can get!!

N.H Apr 16 2020

Review for Dr. Gibbons

Explains things quite well and speaks well.

J.F Apr 16 2020

Review for Dr. Hagau

Everyone I visited with was very pleasant. Dr. Korranne is awesome, so nice and explains everything. Genuinely concerned and appears passionate about his profession!

R.B Apr 16 2020

Review for Dr. Koranne

The surgery went well. So far we have achieved the wanted results.

S.R Apr 16 2020

Review for Dr. Adams

Apr 14 2020

Review for Dr. Ostiguy

Broke two bones in my foot at work, Dr. Ostiguy saw me and explained the need for surgery to correct the issue. 6 weeks later I was in a regular shoe and having no pain.

Apr 14 2020

Review for Dr. Ostiguy

Apr 14 2020

Review for Dr. Ostiguy

Staff is friendly and professional Dr. Zadeil is honest and straight to the point

Kevin Apr 09 2020

Review for Dr. Zadeii

He is the best doctor ever,always riding me to quit smoking I appreciate that ,most doctors figure you don't care!

ROLAND Mar 28 2020

Review for Dr. Zadeii

Alexandria Fenner Mar 25 2020

Review for Dr. Zadeii

Deann M Mar 20 2020

Review for Dr. Recinos

Everything went well.

Robert Fickess Mar 09 2020

Review for Dr. Hagau

Joe Mar 07 2020

Review for Dr. Ostiguy

Pleased with care given

Michael Elling Mar 06 2020

Review for Dr. Hagau

Dr. Heinrich provides a very efficient appointment. Small waiting time and Pleasant staff.

David Spilman Mar 06 2020

Review for Dr. Henrich

I liked Dr. Zadelli very much. He has a warm caring manner. He was very through. So glad we finally have a heart doctor who really cares about his patients.

Elizabeth Plunkett Mar 04 2020

Review for Dr. Zadeii

She explains things to you that you wouldn't know normally

Feb 28 2020

Review for Dr. Ahari

I've been in the High Desert for seventeen years and Dr Zadeii is the best doctor I've ever had contact with. He's smart, knowledgeable, caring, and patient.

Feb 25 2020

Review for Dr. Zadeii

was a great visit

Tammy Bohannon Feb 24 2020

Review for Dr. Hagau

Excellent service from both doctor and their staff.

Jon Guertin Feb 24 2020

Review for Dr. Hagau

jeff Feb 22 2020

Review for Dr. Tannous

Exceptional surgical care with proper diagnosis and workup! Staff is very organized and friendly.

Feb 14 2020

Review for Dr. Ostiguy

I arrived early and was soon admitted. I was interviewed promptly. The doctor arrived soon after

Ronald Ryan Jan 24 2020

Review for Dr. AlSharif

Second visit no issues to report. All went well.

Jan 17 2020

Review for Dr. Zadeii

In terms and time in office reason for visit was very commendable. Also checkout and scheduling next appointment very prompt.

Jack Follmuth Jan 16 2020

Review for Dr. Sarik

Always a positive visit, wait time minimal, office discussion to the point,

Bradley Williams Jan 16 2020

Review for Dr. Diggelmann

Would never change to another dr. He is excellent and cares about his patients. He stands alone in yucca valley but still takes the time to hear you and make a care plan accordingly. Would recommend over and over

Katherine Burns Jan 10 2020

Review for Dr. Zadeii

As always I enjoy my visit with Dr Jones. He helps me with my medical situation.

James Leonard Jan 07 2020

Review for Dr. Jones

everything went smooth

Wayne Steffensen Jan 07 2020

Review for Dr. Koranne

Dr Scherb doesn't rush appointments and always listens to what I have to say.

Linda Wharton Jan 07 2020

Review for Dr. Scherb

,lacks integrity Not a trustworthy doctor, believe he is only in it for the money. Terrible experience.

john Jan 03 2020

Review for Dr. Gibbons

I got in quickly. The staff was courteous and helpful and speedy at what they did. The doctor was good and had time for questions.

William Krahling Dec 23 2019

Review for Dr. Hagau

North Iowa Dental, is so very professional and helpful. Dr. Eric Barnes is super is his field. He explains, let’s you swallow, let’s you relax your jaw. High patience with us patients. Doesn’t hurt you. Knowledgeable. We wouldn’t go anywhere else. His Dad is so great too.

Franta Dec 22 2019

Review for Dr. Barnes

Very friendly staff and dentist! Misty, Mandy, and Dr Barnes were all very professional and pleasant! I had a great experience from start to finish! Also, great at explaining things and showing me pictures of my teeth.

Barbara Devine Dec 11 2019

Review for Dr. Barnes

I received the service I needed. Dr. Dittmer answered all of my questions. He has good patient rapport.

Marylu Barnekow Dec 05 2019

Review for Dr. Dettmer

I was treated with respect and had all my questions answered

JoseRenato Bezerra Dec 05 2019

Review for Dr. Gibbons

Delightful staff. Did a great job of easing my fears

LaDonna Kiss Dec 05 2019

Review for Dr. Mulkey

Everyone was very friendly and helpful. I will miss Dr. Reeder. Hope to find another doctor similar to him.

Joanne Kutzbach Dec 05 2019

Review for Dr. Reeder

No wait time, I was in and out in 30 minutes. Doctor and staff very professional. Very good at explaining thinks so I could understand what she meant.

Thomas Buss Dec 05 2019

Review for Dr. Hagau

I have always had a great experience when I have seen Dr. Beasley. I wish I could have him as personal physician when I have my yearly physical. Thanks, Kevin Scott

Kevin Scott Dec 05 2019

Review for Dr. Beasley

Dr Lee always makes time for me and is excellent to work with!

Andrew Christensen Dec 04 2019

Review for Dr. Lee

It was a pleasure to be able to see Dr. Rowe after my scan was completed. This saved me a 100 mile trip at a later date to see Dr. Rowe. Great job with scheduling.

Clifton Hill Dec 03 2019

Review for Dr. Rowe

Each and every type of contact I had with the Heart Center has been met with the best courteous and satisfactory attention.

Jack Follmuth Nov 29 2019

Review for Dr. Hagau

Great experience!!!!

S Wayne Ferris Nov 29 2019

Review for Dr. Adams

I had a good experience. My eye surgery has improved my reading.

Mary Kennedy Nov 29 2019

Review for Dr. Recinos

Everyone was very professional and helpful with my case.

Shawn Huinker Nov 29 2019

Review for Dr. Jayawardena

I was very pleased with everyone and everything. Thank you!

William Carlson Nov 29 2019

Review for Dr. Rattay

Dr Lee was excellent in explaining everything to me and answering my questions

Kari Kraus Nov 28 2019

Review for Dr. Lee

I’ve taken two of my three boys to Dr. Pramhus, one last week for fever and the other today for an ear ache. Dr. Pramhus is friendly, provides excellent care, and makes sure patient and mom understand the treatment plan and medications prescribed.

Cori Nov 28 2019

Review for Dr. Pramhus

Dr. Donahoe is always interested in me as a patient and answers any questions I have.

Judith Jorgensen Nov 26 2019

Review for Dr. Donohoe

Paul Bruns Nov 26 2019

Review for Dr. Mulholland

Very happy with everything! Excellent for everyone!

John ODonnell Nov 25 2019

Review for Dr. Gibbons

It is 5 or more stars all the way. Dr. Sarik and his staff have given me excellent care. I can't say enough good things about them!!!!!

S Wayne Ferris Nov 25 2019

Review for Dr. Sarik

Holly Henricks Nov 25 2019

Review for Dr. Emami-Ahari

Horrible. This is the third time my mother has seen him, and he treated her and I like we did not know anything. Dr. Verma even laughed at my mother when she tried to write her name with a pen. He was condescending and walked out on us at the end of our appointment.

Nov 23 2019

Review for Dr. Verma

Our favorite doctor. We see many. But Dr Zadeii spends time with us giving us outstanding care.

A better doctor Nov 23 2019

Review for Dr. Zadeii

Dr. Sherb is very thorough and tells it like it is. I really like his directness. I appreciate getting the information I need.

Julie Williams Nov 22 2019

Review for Dr. Scherb

He is a Great Dr. Very good personality. Take time with his patients. Does a Great Job. Highly recommend him Thank You.

Ruth Bergman Bohnsack Nov 22 2019

Review for Dr. Donohoe

Nursing staff were very friendly and listened to my concerns. Dr. did the same. Took very little time and making next appointment went fast.

Richard Schuchhardt Nov 22 2019

Review for Dr. Diggelmann

Everything and anything a person could think of was excellent!!

Christi Broshar Nov 22 2019

Review for Dr. Emami-Ahari

Staff was friendly and helpful. In a short amount of time I was checked and all concerns were covered. Would recommend Dr. and staff to anyone

Richard Schuchhardt Nov 22 2019

Review for Dr. Beasley

Everyone was great. Dr. Verma explained things and was always aware of how I was doing.

Harold Price Nov 22 2019

Review for Dr. Verma

I have always been pleased with the service and treatment I have gotten from Dr. Rowe and and his office.

Geneva Rima Nov 22 2019

Review for Dr. Rowe

I really appreciate his straightforwardness and his ability to laugh. He has always answered every question honestly. His staff have always been very informative and caring. I highly recommend them.

Arlene Gaylor Nov 22 2019

Review for Dr. Rier

Paul Hauser Nov 22 2019

Review for Dr. Reeder

Dr. Recinos is always patient and kind and explained my upcoming surgery in a way that was very helpful.

Barbara Wills Nov 22 2019

Review for Dr. Recinos

Very good visit and very informative. Exceeded expectations.

John Swaroff Nov 22 2019

Review for Dr. Lee

Instructions for x-ray procedure clear, questions answered professionally, waiting time appropriate, doctor services excellent. I will recommend him to others.

Sheila Day Nov 22 2019

Review for Dr. Jones

Very efficient.... Nurse and doctor.

Shirley Wigans Nov 22 2019

Review for Dr. Hagau

I didnt have to worry about anything, it was all done for me.. from making appointments from start to finish..the whole staff was great !!!

Jody Nylin Nov 20 2019

Review for Dr. Gibbons

Had a good report from my bypass surgery almost 23 years ago. Thanks to Drs Congello and Waters.

John Schmidt Nov 20 2019

Review for Dr. Congello

Nov 20 2019

Review for Dr. Ross

Charles City, IA - Nov 13 2019

Review for Dr. Gibbons

All my questions were answered, so i am very pleased with Dr. Zadeii and his yucca valley staff.

Oct 31 2019

Review for Dr. Zadeii

Dr. Zadeii is excellent. He explains everything throughly and listens to the patients. The staff is very friendly and helpful.

Oct 30 2019

Review for Dr. Zadeii

excellent staff, very caring

Oct 25 2019

Review for Dr. Zadeii

Location

Mercy Medical Center North Iowa

1000 4th St SW, Mason City, IA 50401