Mercy Medical Center - New Hampton

82%

Patients that would definitely recommend
12% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
81%

Patients who gave a rating of 9 or 10
12% higher than the national average

82%

Would definitely recommend
12% higher than the national average

Mercy Medical Center - New Hampton

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%90%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%93%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%80%84%

Mercy Medical Center - New Hampton

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%79%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Mercy Medical Center - New Hampton

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%88%66%

Providers

115 Schult Ridge Rd # 335 Fredericksburg, IA 50630undefined mi
909 W 1st St Sumner, IA 50674undefined mi
250 S Crescent Dr Mason City, IA 50401undefined mi
308 N Maple Ave New Hampton, IA 50659undefined mi
Dr. John Epperly, MDFamily Medicine
Dr. John Epperly, MD
308 N Maple Ave New Hampton, IA 50659undefined mi
Dr. Heather Harms, MDFamily Medicine
Dr. Heather Harms, MD
2698 Patterson Rd Grand Junction, CO 81506undefined mi
Dr. Nathan Harms, MDFamily Medicine
Dr. Nathan Harms, MD
2698 Patterson Rd Grand Junction, CO 81506undefined mi
Shawn Janssen, PA-CPhysician Assistant (PA)
Shawn Janssen, PA-C
250 S Crescent Dr Mason City, IA 50401undefined mi
Dr. Thomas Kafka, MDEmergency Medicine
Dr. Thomas Kafka, MD
709 W Main St Manchester, IA 52057undefined mi
101 S Taylor Ave Mason City, IA 50401undefined mi
Dr. Jack Kline, MDFamily Medicine
Dr. Jack Kline, MD
308 N Maple Ave New Hampton, IA 50659undefined mi
Dr. Ryan Luong, MDFamily Medicine
Dr. Ryan Luong, MD
107 Flynn Dr Ste 600 Milbank, SD 57252undefined mi
Dr. Val Lyons, MDOrthopedic Surgery
Dr. Val Lyons, MD
801 13th St Charles City, IA 50616undefined mi
309 E Church St Marshalltown, IA 50158undefined mi
Dr. April McQuillen, DOOsteopathic Manipulative Therapy
Dr. April McQuillen, DO
308 N Maple Ave New Hampton, IA 50659undefined mi
Dr. Daniel McQuillen, DOOsteopathic Manipulative Therapy
Dr. Daniel McQuillen, DO
308 N Maple Ave New Hampton, IA 50659undefined mi
101 S Taylor Ave Mason City, IA 50401undefined mi
620 N 8th St Osage, IA 50461undefined mi
250 S Crescent Dr Mason City, IA 50401undefined mi
250 S Crescent Dr Mason City, IA 50401undefined mi
250 S Crescent Dr Mason City, IA 50401undefined mi
140 W 4th St Ste 1 Saint Ansgar, IA 50472undefined mi
3530 W 4th St Waterloo, IA 50701undefined mi
1000 4th St SW Mason City, IA 50401undefined mi

Location

Mercy Medical Center - New Hampton

308 N Maple Ave, New Hampton, IA 50659