Mercy Medical Center - Dubuque

81%

Patients that would definitely recommend
11% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019, 2018, 2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Patient Safety Excellence Award™ (2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

2 ratings were better than expected

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
82%

Patients who gave a rating of 9 or 10
13% higher than the national average

81%

Would definitely recommend
11% higher than the national average

Mercy Medical Center - Dubuque

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%66%

Mercy Medical Center - Dubuque

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Dr. Salaheldin Abusin, MD

Family Medicine

2 Ratings
Dr. Salaheldin Abusin, MD

Dr. Louis Alt, MD

Ear, Nose, and Throat

2 Ratings
Dr. Louis Alt, MD

Dr. Martin Bagby, DO

Family Medicine

Dr. Martin Bagby, DO

Dr. Kent Baumann, MD

Ophthalmology

1 Ratings
Dr. Kent Baumann, MD

Dr. Thomas Benda Jr, MD

Otolaryngology-Head and Neck Surgery

5 Ratings
Dr. Thomas Benda Jr, MD

Dr. Joseph Berger, MD

Obstetrics & Gynecology

2 Ratings
Dr. Joseph Berger, MD

Dr. Lance Bezzina, DO

General Surgery

3 Ratings
Dr. Lance Bezzina, DO

Dr. Rebekah Bond, MD

Internal Medicine

Dr. Rebekah Bond, MD

Dr. Thomas Boxleiter, MD

Psychiatry

4 Ratings
Dr. Thomas Boxleiter, MD

Dr. Scott Brock, MD

Endocrinology, Diabetes & Metabolism

3 Ratings
Dr. Scott Brock, MD

Dr. Kelly Brown, MD

Emergency Medicine

Dr. Kelly Brown, MD

Dr. Honorio Caceres, MD

Infectious Disease Medicine

11 Ratings
Dr. Honorio Caceres, MD

Dr. John Callahan, MD

Pediatrics

2 Ratings
Dr. John Callahan, MD

Dr. Zhengjin Cao, MD

Internal Medicine

5 Ratings
Dr. Zhengjin Cao, MD

Dr. Edwin Castaneda, MD

Orthopedic Hand Surgery

19 Ratings
Dr. Edwin Castaneda, MD

Dr. Duane Caylor, MD

Family Medicine

1 Ratings
Dr. Duane Caylor, MD

Dr. Umesh Chakunta, MD

Psychiatry

Dr. Umesh Chakunta, MD

Dr. Michael Chapman, MD

Orthopedic Surgery

7 Ratings
Dr. Michael Chapman, MD

Dr. Alexander Chung, MD

Family Medicine

2 Ratings
Dr. Alexander Chung, MD

Dr. Ryan Cloos, DO

Orthopedic Surgery

15 Ratings
Dr. Ryan Cloos, DO

Dr. James Conforti, DC

Chiropractic

4 Ratings
Dr. James Conforti, DC

Dr. Kristine Cooper, DO

Internal Medicine

21 Ratings
Dr. Kristine Cooper, DO

Dr. Brian Covey, MD

Gastroenterology

Dr. Brian Covey, MD

Dr. Allen Crist, DO

Family Medicine

3 Ratings
Dr. Allen Crist, DO

Dr. Timothy Daley, MD

Pediatric Ophthalmology

8 Ratings
Dr. Timothy Daley, MD

Dr. Michael Dalton, DDS

Oral & Maxillofacial Surgery

Dr. Michael Dalton, DDS

Dr. Andrew Dewitt, DDS

Oral & Maxillofacial Surgery

Dr. Andrew Dewitt, DDS

Dr. Cory Dietz, MD

Family Medicine

9 Ratings
Dr. Cory Dietz, MD

Dr. John Dolehide, DO

Urology

4 Ratings
Dr. John Dolehide, DO

Dr. Nicholas Edwards, MD

Emergency Medicine

Dr. Nicholas Edwards, MD

Dr. Rami Eltibi, MD

Cardiology

2 Ratings
Dr. Rami Eltibi, MD

Dr. John Engelken, MD

Diagnostic Radiology

Dr. John Engelken, MD

Dr. Amy Engelman, DO

Emergency Medicine

1 Ratings
Dr. Amy Engelman, DO

Dr. Eric Engelman, DO

Hematology

2 Ratings
Dr. Eric Engelman, DO

Dr. David Field, MD

Orthopedic Surgery

15 Ratings
Dr. David Field, MD

Dr. Michael Fleege, MD

Diagnostic Radiology

Dr. Michael Fleege, MD

Dr. Garrett Fleming, DO

General Surgery

Dr. Garrett Fleming, DO

Dr. Ivan Fomitchev, MD

Interventional Pain Medicine

6 Ratings
Dr. Ivan Fomitchev, MD

Dr. Blair Foreman, MD

Cardiology

13 Ratings
Dr. Blair Foreman, MD

Dr. Jared Freiburger, DO

Family Medicine

8 Ratings
Dr. Jared Freiburger, DO

Dr. Charles Fuerste, MD

Ophthalmology

Dr. Charles Fuerste, MD

Dr. Joseph Fuller, MD

General Surgery

5 Ratings
Dr. Joseph Fuller, MD

Dr. Laurie Garms, MD

Neurology

4 Ratings
Dr. Laurie Garms, MD

Dr. Daniel Givens, MD

Ear, Nose, and Throat

7 Ratings
Dr. Daniel Givens, MD

Dr. Patrick Gordon, MD

Family Medicine

2 Ratings
Dr. Patrick Gordon, MD

Dr. Krishnarao Gorrepati, MD

Gastroenterology

8 Ratings
Dr. Krishnarao Gorrepati, MD

Dr. Tami Gudenkauf, DO

Emergency Medicine

Dr. Tami Gudenkauf, DO

Dr. Patrick Hawkes, MD

Cosmetic, Plastic & Reconstructive Surgery

8 Ratings
Dr. Patrick Hawkes, MD

Dr. Alethea Hein, MD

Ophthalmology

3 Ratings
Dr. Alethea Hein, MD

Dr. Mark Hermann, MD

Hospice & Palliative Medicine

3 Ratings
Dr. Mark Hermann, MD

Dr. Christine Holm, MD

Oncology

2 Ratings
Dr. Christine Holm, MD

Dr. Tara Holste, DO

Obstetrics & Gynecology

8 Ratings
Dr. Tara Holste, DO

Dr. James Hopson, MD

Cardiology

12 Ratings
Dr. James Hopson, MD

Dr. Jason Hughes, MD

Diagnostic Radiology

Dr. Jason Hughes, MD

Dr. Jeffrey Hunter, MD

Family Medicine

1 Ratings
Dr. Jeffrey Hunter, MD

Dr. Frederick Isaak, MD

Family Medicine

2 Ratings
Dr. Frederick Isaak, MD

Dr. Mark Janes, MD

Sleep Medicine

Dr. Mark Janes, MD

Dr. Alexander Johnson, MD

Internal Medicine

Dr. Alexander Johnson, MD

Dr. Thomas Johnson, MD

Cardiology

3 Ratings
Dr. Thomas Johnson, MD

Dr. Alexander Jones, DO

Family Medicine

Dr. Alexander Jones, DO

Dr. Preeti Joseph, MD

Clinical Neurophysiology

5 Ratings
Dr. Preeti Joseph, MD

Dr. Adib Kassas, MD

Child & Adolescent Psychiatry

12 Ratings
Dr. Adib Kassas, MD

Dr. Angela Kelley, DO

Family Medicine

13 Ratings
Dr. Angela Kelley, DO

Dr. Erin Kennedy, MD

Cosmetic, Plastic & Reconstructive Surgery

38 Ratings
Dr. Erin Kennedy, MD

Dr. Thomas King III, DDS

Oral & Maxillofacial Surgery

2 Ratings
Dr. Thomas King III, DDS

Dr. Timothy King, MD

Ear, Nose, and Throat

12 Ratings
Dr. Timothy King, MD

Dr. Matthew Kirkendall, MD

Internal Medicine

Dr. Matthew Kirkendall, MD

Dr. Mark Knabel, MD

Dermatology

2 Ratings
Dr. Mark Knabel, MD

Dr. Tom Knudtson, MD

Diagnostic Radiology

Dr. Tom Knudtson, MD

Dr. Cynthia Konz, MD

Internal Medicine

9 Ratings
Dr. Cynthia Konz, MD

Dr. Ian Koontz, MD

Gastroenterology

5 Ratings
Dr. Ian Koontz, MD

Dr. Lisa Kramer, MD

Obstetrics & Gynecology

5 Ratings
Dr. Lisa Kramer, MD

Dr. Michael Kuennen, MD

Internal Medicine

Dr. Michael Kuennen, MD

Dr. Lawrence Kukla, MD

Oncology

2 Ratings
Dr. Lawrence Kukla, MD

Dr. Yasyn Lee, MD

Psychiatry

2 Ratings
Dr. Yasyn Lee, MD

Dr. Randall Lengeling, MD

Internal Medicine

5 Ratings
Dr. Randall Lengeling, MD

Dr. Mark Liaboe, MD

Internal Medicine

3 Ratings
Dr. Mark Liaboe, MD

Dr. Adam Linden, DC

Chiropractic

Dr. Adam Linden, DC

Dr. Sara Loetscher, MD

Family Medicine

13 Ratings
Dr. Sara Loetscher, MD

Dr. Anna Lorence, MD

Emergency Medicine

1 Ratings
Dr. Anna Lorence, MD

Dr. Robert Magnus, MD

Orthopedic Surgery

3 Ratings
Dr. Robert Magnus, MD

Dr. Timothy Maiers, MD

Anesthesiology

2 Ratings
Dr. Timothy Maiers, MD

Dr. Timothy Martin, MD

Internal Medicine

6 Ratings
Dr. Timothy Martin, MD

Dr. Mark McKeon, MD

Emergency Medicine

2 Ratings
Dr. Mark McKeon, MD

Kelly McMahon, ARNP

Family Medicine

3 Ratings
Kelly McMahon, ARNP

Dr. Trupti Mehta, MD

Obstetrics & Gynecology

6 Ratings
Dr. Trupti Mehta, MD

Dr. Robert Merrick Jr, MD

Diagnostic Radiology

Dr. Robert Merrick Jr, MD

Dr. Jeffrey Messerly, DO

Emergency Medicine

Dr. Jeffrey Messerly, DO

Dr. Jennifer Mohr, DO

Family Medicine

Dr. Jennifer Mohr, DO

Dr. Mark Moore, MD

Internal Medicine

7 Ratings
Dr. Mark Moore, MD

Dr. Margaret Mulderig, MD

Pain Medicine

23 Ratings
Dr. Margaret Mulderig, MD

Dr. Chadwick Nachtman, MD

Family Medicine

1 Ratings
Dr. Chadwick Nachtman, MD

Dr. Kristin Nelson, MD

Internal Medicine

5 Ratings
Dr. Kristin Nelson, MD

Dr. James Nemmers, DDS

Dentistry

2 Ratings
Dr. James Nemmers, DDS

Dr. Mark Niemer, MD

Internal Medicine

7 Ratings
Dr. Mark Niemer, MD

Dr. Juan Nieto, MD

Ophthalmology

13 Ratings
Dr. Juan Nieto, MD

Provider Reviews

I originally came to her by taking my father to his visits and I liked her so much I switched. I appreciate that she takes the time to answer all my questions and never feel rushed.

Oct 09 2019

Review for Dr. Jill Powers, DO

I have CRPS. Any procedure can make my disease worse. Dr. King was not only knowledgeable about my rare condition, he was also very compassionate. He went above and beyond to make me as comfortable as possible. I highly recommend him!

in Dyersville , IA - Sep 20 2019

Review for Dr. Thomas King III, DDS

in Dubuque, IA - Sep 19 2019

Review for Dr. Timothy Daley, MD

Very friendly atmosphere and would recommend Dr. Nieto to anyone. He did a wonderful job with my cataract surgery. Very pleased!

Aug 29 2019

Review for Dr. Juan Nieto, MD

I have seen Dr. Kelley for several years, and so has my husband. Wonderful, professional and caring.

Aug 22 2019

Review for Dr. Angela Kelley, DO

Counting the earlier bariums, this was my eighth procedure. Because of chemical sensitivity, I am not sedated. We Irish do not feel discomfort like the more advanced races of people, anyway. I thought Dr. Lengeling was skilled in plying the scope and he had a good team. he had a

Aug 20 2019

Review for Dr. Randall Lengeling, MD

He was so friendly!! And was very knowledgable. And helped my pain that first visit!!

Jul 18 2019

Review for Dr. Scott Schemmel, MD

Jul 02 2019

Review for Dr. Yasyn Lee, MD

Jun 22 2019

Review for Dr. Ronald Sims, MD

Jun 13 2019

Review for Dr. Ronald Sims, MD

Jun 08 2019

Review for Dr. Hillard Salas, MD

Jun 07 2019

Review for Dr. Patrick Hawkes, MD

Had a great experience, would refer people to him!

May 15 2019

Review for Dr. Patrick Hawkes, MD

Dr. Reittinger admitted me to the hospital after carefully and clearly explaining my condition and several treatment options.

Apr 13 2019

Review for Dr. Tracy Reittinger, MD

Apr 13 2019

Review for Dr. John Callahan, MD

Last year Dr. Field replaced my hip, reattached 2 muscles, repaired a torn ligament.....basically I call him the miracle worker because every step was painful before surgery, and now I'm a new person! He is excellent and I would recommend him to everyone.

Mar 11 2019

Review for Dr. David Field, MD

Dr Johnson was always there to answer any concerns you were having. He took his time to thoroughly review your info before suggesting a procedure. I have had three stents placed and several scares about a heart attack. He is always there to calm my fears and get me on the. Right Track!

Mar 09 2019

Review for Dr. Thomas Johnson, MD

Dr Tom was my Dr after my primary Dr retired. I was lucky to get him as my Dr as he was very thorough and listened to how I was feeling. Never had to wait very long to see him and he was not afraid to send me to a Specialist if need arises. He recently retired and I will miss him.

Mar 09 2019

Review for Dr. Thomas Sinsky, MD

Worse doctor in Dubuque!! Stay away if you want to live.

IA - Feb 28 2019

Review for Dr. Timothy Martin, MD

Feb 28 2019

Review for Dr. David Field, MD

Dr. Noble is a very thorough, knowledgeable doctor who is also very personable. He makes sure you understand what is being done and why and spends as much time as needed, never rushing. Terrific doctor

Feb 18 2019

Review for Dr. Lane Noble, DO

Extremely poor follow up and communications. A "let's wait and see what happens" method of healthcare without any actual further examination or testing. Extremely arrogant. Asks patient a question about their condition and then answers the question with what he wants to hear.

Galena , IL - Feb 06 2019

Review for Dr. Randall Lengeling, MD

Jan 21 2019

Review for Dr. Kristin Nelson, MD

Great Doctor and awesome bed side manor/ Very thorough and we miss him terribly in Dubuque. He was an exceptional doctor.

in Dubuque, IA - Jan 14 2019

Review for Dr. Thomas Schreiber, MD

in Iowa City, IA - Jan 12 2019

Review for Dr. Patrick Hawkes, MD

in Cedar Rapids , IA - Jan 03 2019

Review for Dr. Patrick Hawkes, MD

Dr Simms stayed with me overnight in the hospital is hen I could not stop seizing due to full blown eclampsia. I will forever pray for him, he has no idea! God bless you Dr. Simms!!!!!! December 24, 1993.

Dec 21 2018

Review for Dr. Ronald Sims, MD

in IA - Dec 15 2018

Review for Dr. Erin Kennedy, MD

Dr. Givens is a caring physician who truly wants to do what is best for his patients.

Dec 14 2018

Review for Dr. Daniel Givens, MD

Complete and total jerk, wasted my time, had my chart for over a month before my appointment and knew nothing about me. Very rude, very condescending. Also spoke poorly of my GP who he has NEVER MET.

in Clinton, IA - Dec 13 2018

Review for Dr. Ronald Sims, MD

Looking up reviews I was nervous about coming in for my appointment. However, Dr. Sims was wonderful. He has taken my concerns seriously and is working to help me figure out what is going on. A great doctor.

in Cuba City, WI - Dec 05 2018

Review for Dr. Ronald Sims, MD

The most rude, self absorbed egotist I’ve never had the displeasure of speaking with.

Nov 30 2018

Review for Dr. Ronald Sims, MD

I highly recommend him. He did a wonderful job and follow up was excellent. Thank you to all the staff.

in Antioch, IL - Nov 30 2018

Review for Dr. Justin Risma, MD

in colesburg, IA - Nov 17 2018

Review for Dr. Timothy King, MD

Nov 03 2018

Review for Dr. Ronald Sims, MD

He immediately identified my problem and carried out a successful course of treatment that was convienient and effective.

Oct 29 2018

Review for Dr. Patrick Hawkes, MD

Dr. Hawkes is an excellent doctor and surgeon. I would highly recommend him.

Oct 29 2018

Review for Dr. Patrick Hawkes, MD

Dr. Juan Nieto did both of my cataracts . Not only is he a 5 star surgeon. He is a great person, very personable . Very knowledgeable and is glad to answer all your questions . He is a true class act .

in Dubuque , IA - Oct 25 2018

Review for Dr. Juan Nieto, MD

Oct 24 2018

Review for Dr. Margaret Mulderig, MD

Oct 23 2018

Review for Dr. Ronald Sims, MD

Oct 18 2018

Review for Dr. Margaret Mulderig, MD

Dr Kennedy and her staff are wonderful! You will feel safe and comfortable here. I had an excellent experience with them throughout my treatment. Their new office is beautiful and in a great location. I highly recommend!

in Preston, IA - Oct 16 2018

Review for Dr. Erin Kennedy, MD

in Tiffin, IA - Oct 14 2018

Review for Dr. Patrick Hawkes, MD

Dr Sims is extremely unprofessional and unwilling to listen to his patients needs. If you don’t agree with his exact ways and want to look at any other option than what he suggests, he storms out of the room like a child. I would never recommend this doctor to anyone! Beware!

Oct 12 2018

Review for Dr. Ronald Sims, MD

Oct 10 2018

Review for Dr. Margaret Mulderig, MD

Oct 10 2018

Review for Dr. Ronald Sims, MD

Oct 08 2018

Review for Dr. Margaret Mulderig, MD

Promptly saw me for my hand injury, radiographs were taken and he in a reassuring manner explained my injury. Conservative treatment was recommended, explained, and provided and I am already doing better.

in Dubuque, IA - Oct 03 2018

Review for Dr. Edwin Castaneda, MD

Sep 28 2018

Review for Dr. Margaret Mulderig, MD

Sep 25 2018

Review for Dr. Margaret Mulderig, MD

Location

Mercy Medical Center - Dubuque

250 Mercy Dr, Dubuque, IA 52001