Jackson County Regional Health Center

67%

Patients that would definitely recommend
3% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

67%

Would definitely recommend
3% lower than the national average

Jackson County Regional Health Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%60%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%83%66%

Jackson County Regional Health Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%72%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%89%73%

Providers

Provider Reviews

May 24 2020

Review for Dr. Sims

I had Rotatory Cuff surgery on my left shoulder. I have every bit of confidence in Dr. Cloos. This is my 3rd surgery. 1st one was trigger finger, then carpel tunnel and now shoulder.

Laura Schaul Mar 30 2020

Review for Dr. Cloos

Mar 18 2020

Review for Dr. Miller

This physician is rude. His bedside manner leaves a lot to be desired. I can understand why I got in so quickly. I would have given him a zero if that have been a choice. My pain was a 10 for 6 weeks and that was nothing to him as he was more interested in making me feel small and dehumanized.

Mar 10 2020

Review for Dr. Sims

Listens to me and reacts accordingly.

Jan 10 2020

Review for Dr. Waller

Dr wong took care of me in the hospital and he was so professional and knowledgeable i would recommend him to anyone

Dec 13 2019

Review for Dr. Wong

Dec 09 2019

Review for Dr. Sims

Went in for back pain

Connie Jul 16 2019

Review for Dr. Miller

Unhappy Apnea Jun 22 2019

Review for Dr. Sims

Terrible experience Jun 13 2019

Review for Dr. Sims

Robert Crowe Jun 12 2019

Review for Dr. Miller

came for injection in Ottumwa, easy and quick

Jun 10 2019

Review for Dr. Miller

No problems

Jun 05 2019

Review for Dr. Miller

Awful, would never recommend and you couldn’t pay me to go back.

May 14 2019

Review for Dr. Miller

Mar 31 2019

Review for Dr. Miller

was rude, did not listen to me, in a hurry to get me out of theoffice, poor bedside manner. makes u feel incompentant , he belittled me alot.

Mar 25 2019

Review for Dr. Miller

Dr Johnson was always there to answer any concerns you were having. He took his time to thoroughly review your info before suggesting a procedure. I have had three stents placed and several scares about a heart attack. He is always there to calm my fears and get me on the. Right Track!

Mar 09 2019

Review for Dr. Johnson

Hit a deer on the way to my appointment now doctor is requiring 45$ fee for missing the appointment.

OTTUMWA, IA - Feb 15 2019

Review for Dr. Miller

Dr Simms stayed with me overnight in the hospital is hen I could not stop seizing due to full blown eclampsia. I will forever pray for him, he has no idea! God bless you Dr. Simms!!!!!! December 24, 1993.

Dec 21 2018

Review for Dr. Sims

KD Struck in Dubuque, IA - Dec 19 2018

Review for Dr. Isaac

Complete and total jerk, wasted my time, had my chart for over a month before my appointment and knew nothing about me. Very rude, very condescending. Also spoke poorly of my GP who he has NEVER MET.

Shauna in Clinton, IA - Dec 13 2018

Review for Dr. Sims

My experience was not good. He listens to nothing except himself. He is inflexible and condescending. He was not familiar with my condition yet would not give me a referral to another doctor. I would absolutely not recommend him to anyone much less let him treat my dog!

IA - Dec 11 2018

Review for Dr. Waller

Never!

Lorasd in Dubuque, IA - Dec 07 2018

Review for Dr. Sims

Looking up reviews I was nervous about coming in for my appointment. However, Dr. Sims was wonderful. He has taken my concerns seriously and is working to help me figure out what is going on. A great doctor.

Megan in Cuba City, WI - Dec 05 2018

Review for Dr. Sims

The most rude, self absorbed egotist I’ve never had the displeasure of speaking with.

Nov 30 2018

Review for Dr. Sims

Nov 03 2018

Review for Dr. Sims

Oct 23 2018

Review for Dr. Sims

I won’t even give this dr 1 star!!! He is the rudest, meanest, most unprofessional dr I ever went too. And he’s a liar!!

Karla in Dubuque , IA - Oct 12 2018

Review for Dr. Miller

Dr Sims is extremely unprofessional and unwilling to listen to his patients needs. If you don’t agree with his exact ways and want to look at any other option than what he suggests, he storms out of the room like a child. I would never recommend this doctor to anyone! Beware!

Oct 12 2018

Review for Dr. Sims

Oct 10 2018

Review for Dr. Sims

Grea Dr, listens to what is happening and explains how and why he is using the treatments. Will always see Dr Waller when going to the clinic.

Wiill R Aug 29 2018

Review for Dr. Waller

Has the bedside manor of a scorpion. Does not listen to or talk with patients. Worst dr I have ever seen. Office staff and nurses at the clinic are great.

Will R Aug 29 2018

Review for Dr. Bybee

Excellent treatment options with detailed explanation.

Kendra Deevers in LeClaire, IA - Aug 06 2018

Review for Dr. Kovach

Dr. Pierotti has treated me for multiple conditions. I appreciate that he tells you all the options and is conservative in his treating approach. He has very good communication skills.

Liz Wells in Dubuque, IA - Jul 17 2018

Review for Dr. Pierotti

I walked out. Terrible experience. Asking too many personal questions that had nothing to do with my pain. Spoke badly of my family doctor. Would never recommend to anyone.

DS in Davenport - Jun 07 2018

Review for Dr. Miller

Blue Grass, IA - May 15 2018

Review for Dr. Aanestad

Tungula Sartin in Dubuque, IA - Mar 31 2018

Review for Dr. Sims

Dr. Rajendran will explain anything you don't understand completely. Very genuine in his manner treats patient and family with respect.glad he has been in my corner from the Cath lab on.

Bettendorf Iowa - Mar 18 2018

Review for Dr. Rajendran

Wonderful dr and an asset to the medical profession!

sjeanine in Geneseo IL - Mar 04 2018

Review for Dr. Rajendran

Cody Dilliner in Memphis - Dec 09 2017

Review for Dr. Miller

Dr Thompson is excellent. Very patient and knowledgeable. I'd recommend her to anyone.

Jenny in Maquoketa, IA - Dec 05 2017

Review for Dr. Thompson

No personality. Did want to explanation. When asked about other options got insulted and told me to basically move on. Pompous

Muscatine, IA - Oct 20 2017

Review for Dr. Miller

Oelwein - Sep 20 2017

Review for Dr. Isaac

Davenport, IA - Aug 31 2017

Review for Dr. Sims

Not very professional. Came in to get something fixed and had to be referred because he didn't know how to fix it after I had surgery

Dubuque, IA - Aug 17 2017

Review for Dr. Cloos

He was the rudest and most inconsiderate doctor I have ever met...wouldn't ever go back or recommend him to anyone!

Moline, IL - Aug 09 2017

Review for Dr. Miller

Amazing Doctor, always friendly. Describes the problem and the solution. Excellent manner with patients and sets people at ease. I would 1000% recommend him to fix what ails you.

Rodzila in Dubuque, IA - Aug 01 2017

Review for Dr. Cloos

Clinton, IA - Jun 28 2017

Review for Dr. Otteman

You can tell Dr. Thompson is a doctor because she loves to help people. She always makes sure to go over everything with me no matter how many times I need to hear it! She is WONDERFUL with my kids.

Jun 15 2017

Review for Dr. Thompson

I am very disappointed in Dr Chitineni.

Rock Island, IL - Mar 17 2017

Review for Dr. Chitneni

Dubuque, IA - Feb 03 2017

Review for Dr. Sims

Outstanding in his area of expertize. Humble, nice human being, listening, answer questions with patience, very considerate, will give you confidence. A real blessing for citizens of Quad Cities.

Abraham George in Bettendorf, IA - Jan 17 2017

Review for Dr. Rajendran

Very caring, personable, knowledgeable, and yet easy to joke around with! Couldn't have been any more satisfied with his care!

Wanda Kingery in Bellevue, IA - Jan 01 2017

Review for Dr. Cloos

Madison, WI - Dec 31 2016

Review for Dr. Isaac

Spent A LOT of time answering my questions, explaining the surgical procedure I will be having. Never seemed to be rushed. Very compassionate toward my concerns and fear of having major surgery for the first time. Has definitely built up my trust in him.

Elizabeth J. in Bettendorf, Ia - Dec 24 2016

Review for Dr. Aanestad

Very knowledgeable and an outstanding diagnostician. He spends a lot of time with patients, so they can be sure to understand their heath issues.

Nan B. in Maquoketa, IA - Dec 08 2016

Review for Dr. Bybee

I think he's an excellent surgeon. I just had hip surgery & it went smoothly. Recovery takes time & pain, but it will come together I think. He also has a very pleasing personality & a caring nature.

A.J. Lee in Dubuque, ia - Nov 19 2016

Review for Dr. Pierotti

william kemps in fairbank, IA - Sep 17 2016

Review for Dr. Isaac

Dubuque, IA - Aug 30 2016

Review for Dr. Sims

Dr. Sims listens closely and always gives me options. He spends a lot of time with me during our visits. His nursing staff is excellent.

John Pizza in Dubuque, IA - Aug 11 2016

Review for Dr. Sims

Dubuque, IA - Aug 03 2016

Review for Dr. Sims

tellitlikeitis in Davenport, IA - Mar 24 2016

Review for Dr. Benda

Had a bilateral carpal tunnel done and a knee arthroscopy done by Dr Pierotti. He was professional, understanding and explained each procedure and was very thorough. I would definitely go back if ever needed

Chad in Guttenberg, IA - Mar 22 2016

Review for Dr. Pierotti

He is very thorough and compassionate. He does not treat you like a file number, but as an individual. He explains things layman's terms.

C.M. in Clinton, IA - Feb 02 2016

Review for Dr. Isaac

Hands down worst doctor I have ever seen. Last time I saw him he didn't even examine me. He had my medical history wrong and had a terrible bedside manner. Transferring doctors ASAP. Very rude and ignorant.

Dubuque - Jan 29 2016

Review for Dr. Isaac

He spoke to me at length by phone, and then I had an apt with him. Very helpfull

Bruce Yarock in Fort Lauderdale Fl. - Jan 07 2016

Review for Dr. Birchansky

Dr. Birchansky is friendly and knowledgeable. I'm so grateful I can see perfect again! Thank you, Sam B

Sam B in Cedar Rapids, IA - Jan 07 2016

Review for Dr. Birchansky

Location

Jackson County Regional Health Center

700 W Grove St, Maquoketa, IA 52060