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Gundersen Palmer Lutheran Hospital and Clinics

Gundersen Palmer Lutheran Hospital and Clinics in West Union, IA - Get directions, phone number, research physicians, and compare hospital ratings for Gundersen Palmer Lutheran Hospital and Clinics on Healthgrades.

80%

Patient Experience Rating

8% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
81%

Patients who gave a rating of 9 or 10

6% higher than the national average

80%

Would definitely recommend

8% higher than the national average

Gundersen Palmer Lutheran Hospital and Clinics

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%81%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%70%64%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%87%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%62%54%

Gundersen Palmer Lutheran Hospital and Clinics

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%76%

Providers

Provider Reviews

Yearly visit for a pressure check and cataract eval. Dr. Mason listens and explains things very well

May 23 2024

Review for Dr. Mason

Had a total knee replacement doneby Dr. Clark. Everything went pretty well except my lower leg is angled out slightly. Everyone else can tell except Brenda, who thinks it looks great. I never did see Dr. Clark after the surgery so was unable to discuss it with him. Not sure what could be done,...

Lyn Johnson May 16 2024

Review for Dr. Clark

Dr Clark replaced my left hip using the Direct Anterior Approach. Also used the MAKO Robotic Assisted Arm during my surgery. Could not be happier.! Never really had any pain, simply stiffness and soreness. Out of hospital same day. I used a walker for 8 days and switched to a cane. I am now 3 weeks...

Jon Wolter May 15 2024

Review for Dr. Clark

I have been a patient for many years as Dr Mason completed my LASIK surgery. I have always been blessed with the caring team and how informative Dr is every single time I’ve needed to visit. I’d refer any of my family or friends.

May 09 2024

Review for Dr. Mason

Dr. Mason and his team are thorough and caring. They explained the procedure, options, out of pocket costs, and process well.

Steve Apr 20 2024

Review for Dr. Mason

Location

Gundersen Palmer Lutheran Hospital and Clinics

112 Jefferson St, West Union IA 52175

CallDirections

(563) 422-3811

Frequently Asked Questions

Where is Gundersen Palmer Lutheran Hospital and Clinics located?

Gundersen Palmer Lutheran Hospital and Clinics is located at 112 Jefferson St, West Union, IA 52175. Find other locations and directions on Healthgrades.

Has Gundersen Palmer Lutheran Hospital and Clinics won any recent awards from Healthgrades?

No, Gundersen Palmer Lutheran Hospital and Clinics has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Gundersen Palmer Lutheran Hospital and Clinics highly rated with patients?

81% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Gundersen Palmer Lutheran Hospital and Clinics score well in safety ratings?

Healthgrades tracks outcome ratings for 4 hospital services. View more details here.

How do I get in at Gundersen Palmer Lutheran Hospital and Clinics?

Phone number, appointment information, and directions can be found on Healthgrades Gundersen Palmer Lutheran Hospital and Clinics profile..

How does Gundersen Palmer Lutheran Hospital and Clinics rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

112 Jefferson St

West Union, IA 52175

Directions

(563) 422-3811