Grinnell Regional Medical Center

75%

Patients that would definitely recommend
5% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10
8% higher than the national average

75%

Would definitely recommend
5% higher than the national average

Grinnell Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%60%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%74%66%

Grinnell Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%83%73%

Providers

Provider Reviews

This guy is the real thing. He listens well, gives his thoughts and recommendations in a thoughtful way, is thorough and personable.

Bruce Nikkel Jun 03 2020

Review for Dr. Whitman

Patricia Canney (Ashley Jackson) Apr 28 2020

Review for Dr. Jacobi

Waste of time. Uncaring and lack of any effort to find cause of illness.

Apr 28 2020

Review for Dr. Jacobi

Friendly, frank and open, best doctor I've ever visited. She explains things when I ask questions and I've never had any questions of her treatment plans.

Ron Eisele Mar 30 2020

Review for Dr. Ferguson

She just write script. Not much else.

Mar 15 2020

Review for Dr. Jacobi

He is the most caring Dr. that we have met. Found out my husband had stones in both kidneys. Which meant 2 surgeries. He worked him in quickly. He is very informative yet, pardon the expression, human. I would recommend him to anyone.

Stephan Bailey Jan 29 2020

Review for Dr. Smith

I'm blown away reading reviews. The doctor I've seen, is not the doctor in these reviews. I found her to be very sweet and kind, interested and knowledgeable. She's responded to my online questions very quickly and it's been a great help to me so far. I will continue to see her. Lyn Foshé

Lyn Foshe Jan 28 2020

Review for Dr. Jacobi

Dr Tigges is personable, explains procedures well and is compassionate. I highly recommend her

Jill Petsel Dec 20 2019

Review for Dr. Tigges

Excellent! I have been a patient of Dr Reed’s for 2+ years. He takes the time to explain what is going on, his plan and he truly cares about his patients. I had him perform a major procedure on me and had no anxiety at all once he walked in the room and his bed side manor is excellent!

Dec 04 2019

Review for Dr. Reed

Dr. Jacobi has been my saving grace. Hate to think what my life would be like without her helping me manage my RA.

Joanna Nov 15 2019

Review for Dr. Jacobi

Unprofessional and incompetent.

Nov 12 2019

Review for Dr. Rebelsky

Worst experience I have ever experienced. Unprofessional and rude I would choose no healthcare overDr. Hineman

Nov 09 2019

Review for Dr. Hineman

Judi Nov 05 2019

Review for Dr. Paulson

Cdc positive for Lyme disease and says he can’t treat me due to my multiple positive results being “false positives”

Sep 19 2019

Review for Dr. Kusner

Sep 13 2019

Review for Dr. Jacobi

Had a sleep study and follow-up with her. She's very caring and I didn't feel rushed.

May 22 2019

Review for Dr. Coaker

I respect his expertise.

Apr 23 2019

Review for Dr. McGaughey

Extremely knowledgeable, professional kind and caring. He is a true asset in managing my care - I am thankful for doctors like him

Apr 11 2019

Review for Dr. McGaughey

Mar 29 2019

Review for Dr. Reed

She was constantly on her phone, and didn't listen to me at all. I had specific stated I didn't want tela - appointments. The last appointment I had with her was tela appt. and she had a bad attitude as she told me she wouldn't treat my disease, just diagnose it.

Mar 27 2019

Review for Dr. Boulis

I’ve been very happy with Dr. Heddinger. He spent a lot of time with me answering questions and explaining things in terms I could easily understand! I trust him completely

Mar 26 2019

Review for Dr. Heddinger

Dr. Whitman is a rare physician who actually looks at you when he is talking to you and he listens well. He explained everything well and did not recommend anything I did not want or need.

Mar 16 2019

Review for Dr. Whitman

I went in to discuss my LP reflux. He blew that off right away. Looked at my throat with a camera said it is red. Tried to talk me into allergy testing was shocked when I refused, handed me a prescription I did not want and walked out the door.

Mar 16 2019

Review for Dr. Vos

Quote. "I don't have time to treat you when I could be helping people with RA or MS. Plus I can't do anything to help you anyway. " Unbelievable. Shouldn't be a health care provider with her attitude.

Mar 10 2019

Review for Dr. Jacobi

I only had positive experiences with Dr Jacobi. She’s highly competent, extremely compassionate and a pleasure to have as a doctor.

Nancy in Des Moines - Feb 22 2019

Review for Dr. Jacobi

Omg such a wonderful Dr. highly highly recommended he helped me with my mom when she was so confused. And put my worries at ease

Teresa Johnson in Perry , IA - Feb 13 2019

Review for Dr. Bender

Des Moines, IA - Feb 08 2019

Review for Dr. Rettenmaier

Outstanding! Visit via ER. He took concerns seriously, ordered labs, explained thoroughly, extremely kind and empathetic. Dr Aaron gave us a very high standard of care and compassion!

Cece in Pella, IA - Feb 02 2019

Review for Dr. Smith

Anonymous in Grinnell - Nov 17 2018

Review for Dr. Ferguson

K. Jones in Des Moines, IA - Sep 26 2018

Review for Dr. Jacobi

competent, caring, but couldn't resolve my issues

tripichick in OR - Sep 25 2018

Review for Dr. Reinertson

He was wonderful with my uncle woo has since passed away. I remember our visit where he told my uncle “it’s my privilege to serve you”! Wow! I’ve never heard a doctor say that. He treated patients with such care! Highly recommend!

Maureen Backstrom in Des Moines , IA - Jul 31 2018

Review for Dr. Bender

Matt Ceaser in Des Moines , IA - May 24 2018

Review for Dr. Heddinger

Bryce Holt in Des Moines.Ia. - Jan 24 2018

Review for Dr. Westberg

Very thorough and patient. Puts older people who are worried at ease.

Dec 20 2017

Review for Dr. Bender

Tobi Cunningham in Ankeny, IA - Aug 10 2017

Review for Dr. Davison

Delightful, saw Dr. Jacobi with and for my Mom today. She was just perfect. Listened to the difficult time my Mom was having, consulted with us on the options. Performed a shot and adjusted prescriptions. Surprised after reading the reviews. 5 star.

Dan P. in West Des Moines, IA - Jun 13 2017

Review for Dr. Jacobi

Wait time for first visit was 55 minutes and second visit 50 minutes. No consideration given to these long wait times for the elderly patients. Doesn't listen to patient.

Grinnell, IA - May 24 2017

Review for Dr. Boulis

Dr. Rettenmaier is very knowledgeable, friendly, and courteous. The entire staff at this clinic make you feel welcome and provide excellent customer service.

S.S. in West Des Moines - May 04 2017

Review for Dr. Rettenmaier

Dr. Chaudhry, is an Amazing Doctor ! I have had a big hemangioma on my liver for 8 years it keep growin finally to 10 cm . I went to dr. Chaudhry and he saved my life. His staff is first class and he is a kind and caring man who takes an interest in his patients. Couldn't say enough!

Amanda in Des Moines IA - Apr 30 2017

Review for Dr. Chaudhry

MJ in Des Moines, IA - Apr 16 2017

Review for Dr. Jacobi

Gloria in West Des Moines, IA - Apr 14 2017

Review for Dr. Jacobi

She is quick! On my most recent visit for a recent injury, I brought up an additional concern, and she told me to make another appointment to discuss it.

Grinnell, Iowa - Apr 05 2017

Review for Dr. Rebelsky

Like his easy going style. Explains issues in easy to understand terms.

Detlef Friedrichsen in Des Moines, IA - Mar 08 2017

Review for Dr. McGaughey

Urbandale, IA - Feb 22 2017

Review for Dr. Jacobi

Jordan Scheibel in Grinnell, IA - Feb 11 2017

Review for Dr. Graham

He is fantastic! He cured my allergies after suffering from allergies for nearly all my life. Thank you! I would highly recommend him.

sara in Iowa City, IA - Jan 10 2017

Review for Dr. Vos

She was very nice, kind and caring. Took the time to listen and discuss my problem and was informative. Told me step by step what was going to happen next. Very friendly atmosphere...from waiting room to Doctor to lab to scheduling.

mc in Des Moines, IA - Dec 22 2016

Review for Dr. Jacobi

I found him very thorough, and most importantly, he LISTENED to me. He even asked ME as to what I would like to see happen with the meds I am on. I felt like we were partners in resolving my health issues.

Carol Carlson in Ankeny, IA - Nov 04 2016

Review for Dr. McCormick

She was rude, did not listen to my concerns/issues, under minded my opinion/circumstances. I had lab results that needed addressed, had to call twicw to get my results over the phone and still have not recieved my written results, called twice and has been over a month. Never again!

Jennifer in Des Moines, IA - Sep 08 2016

Review for Dr. Jacobi

Peggy in Rogersville, TN - Sep 01 2016

Review for Dr. Coon

Grinnell, IA - Aug 17 2016

Review for Dr. Vos

Dr. Ferguson is fantastic. I would highly recommend her.

R.B. in Grinnell, IA - Jul 21 2016

Review for Dr. Ferguson

Jul 12 2016

Review for Dr. McKnight

SJ in Pella, IA - Jun 30 2016

Review for Dr. Jacobi

Wait time to get in as a new patient is ridiculous.

Chicago, IL - Jun 16 2016

Review for Dr. Coon

I have found Dr. McKnight to be very thorough and good about explaining options for treatment, potential recovery times, what to expect, etc. He takes the time to answer any questions you might have and has a good bedside touch!

State Center, IA - Jun 13 2016

Review for Dr. McKnight

Seeing clearly in WDM in West Des Moines, IA - Jun 09 2016

Review for Dr. Davison

Very good doctor that actually listens to you. Very smart and helped me out a lot.

Ron in Des Moines, IA - May 26 2016

Review for Dr. Coaker

She spends the time necessary to make you better. She always flows up as quick as she has test results. Her personality is amazing

Evan in Laurel, IA - May 25 2016

Review for Dr. Graham

Ron Liljedahl in Des Moines, IA - May 19 2016

Review for Dr. Chaudhry

A+ for Dr. Westberg and staff. I can't thank you enough.Stage 4 ovarian cancer in 2001......I'm still here!!!!!!!! With gratitude,Barb Morris

Barb morris in Alameda, CA - May 01 2016

Review for Dr. Westberg

She is a good listener. She really follows the guidelines, however when the medication based on these guidelines don't work for the patient, she doesn't offer any support nor alternatives. She doesn't dewl with her patient's condition from a wholestic approach at all.

Grinnell, IA - Apr 27 2016

Review for Dr. Boulis

Patient Multiple Times in Iowa City, IA - Apr 21 2016

Review for Dr. Kusner

Grace W. in Bentonville, AR - Mar 10 2016

Review for Dr. Renfrow

Tami Robertson in GRINNELL, IA - Mar 01 2016

Review for Dr. McKnight

Location

Grinnell Regional Medical Center

210 4th Ave, Grinnell, IA 50112

Frequently Asked Questions

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