Great River Medical Center

62%

Patients that would definitely recommend
8% lower than the national average


Great River Medical Center is a medical facility located in West Burlington, IA. This hospital has been recognized for America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Critical Care Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Critical Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Pulmonary Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Stroke Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

62%

Would definitely recommend
8% lower than the national average

Great River Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

Great River Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Dr. Whited and the whole staff was so friendly!

Vicky Rechkemmer Sep 15 2020

Review for Dr. Whited

Courteous, knowledgeable and very helpful. A Dr. you can trust.

Sep 03 2020

Review for Dr. MacLennan

Time with Dr. MacLennan was good but the wit tie to check out was much too long about 20 minutes standing in the hallway waiting for the next person. There seemed to be only one person checking out patients.

Aug 30 2020

Review for Dr. MacLennan

Go somewhere else. Demeaning personality. Had a follow up visit, told wife im done with him and didnt go. Staff was sloppy and rushed. Very unprofessional. I will go somewhere else.

Aug 13 2020

Review for Dr. Henrich

Dr. Jackson did a EXCELLENT job on my right knee replacement on 31 Jan 2020. He is kind and patience with you. I will refer him to all of my friends. He is the BEST I seem yet.

Carrie Fenner Aug 12 2020

Review for Dr. Jackson

Excellent doctor. Got total knee replacement in November and feel great today. Very patient and explains things so I can understand them. Been seeing him for years and wouldn't go anywhere else.

Aug 11 2020

Review for Dr. Hendricks

Fantastic!!

Aug 08 2020

Review for Dr. Overton

I grew up with Peter as my primary physician and I never had a shred of doubt that not only was he knowledgeable, but he truly cared about your health. Passionate, caring, personable. 10/10, would absolutely recommend.

Dan Jul 25 2020

Review for Dr. Reynen

Richard Jul 09 2020

Review for Dr. Henrich

He is an awesome knowledgeable Doctor who diagnosed me with Antiphospholid Syndrome after surviving a Pulmonary Embolism. Thank you Dr. Fellows.

Rhonda Scott Jun 29 2020

Review for Dr. Fellows

Hillary Jun 25 2020

Review for Dr. MacLennan

Everything was good and on time.

Jun 24 2020

Review for Dr. Overton

Jun 17 2020

Review for Dr. MacLennan

Cynthia Hart Jun 13 2020

Review for Dr. Henrich

Jun 12 2020

Review for Dr. MacLennan

This Is the web site to use for finding important and necessary information on medical providers. When we moved to a different state, I was able to find great health care because of this site.

joyce Jun 10 2020

Review for Dr. Overton

Him and is staff is great and makes you feel so confrontable.

Terri L Askew Jun 10 2020

Review for Dr. Niehaus

Doc was very friendly and likeable answered all of my questions without hesitation. He did an outstanding job with my total hip replacement. I spent barely an hour in surgery and was walking again in less the 4 hours afterwards. Thanks doc... elbow bump.

Jerry Jun 10 2020

Review for Dr. Whited

Dr. Whited took his time and explained/listened to Bret's problems. He had a plan and stayed with it until Covid-19 hit. We will be back to resume treatment.

Bret & Pam Wetjen Jun 10 2020

Review for Dr. Whited

He was extremely personal able and very factual. I felt very much at ease with his directions and recommendations. He helped me make the decisions we felt best. I would recommend him to anyone in a similar situation as mine.

Ron Herdliska Jun 06 2020

Review for Dr. Overton

Dr. MacLennan is great. He explained my situation, listened to what I had to say, and helped me figure out treatment for the future. He is extremely qualified. I trust him and his judgements. Absolutely the best back doctor I have seen.

Marty R. Jun 04 2020

Review for Dr. MacLennan

Jayme Rowley May 31 2020

Review for Dr. MacLennan

Got straight to the point. Was clear and concise. Had a great typist too.

John M Martin May 29 2020

Review for Dr. MacLennan

Dr. Overton is easy to talk to and understand. I feel very confident that I'm in excellent hands under his care.

May 20 2020

Review for Dr. Overton

Dr. Overton replaced both my knees in January of 2019, this was my year check up, all is good, ready for the next 20+ years of use. Good job Dr. Overton and staff Thanks Rich Walker

Rich Walker May 20 2020

Review for Dr. Overton

Friendly, organized staff. Prompt service. The Dr. was kind and knowledgeable.

May 19 2020

Review for Dr. MacLennan

Quick and explained things well

Kenneth L Fletcher May 18 2020

Review for Dr. MacLennan

I like how he tells you the way it is If you ask him a question he explains it

John Underwood May 16 2020

Review for Dr. MacLennan

My visit was very pleasant. From receptionist to x-ray technicians to Dr. Whited. I've seen Dr. Whited for several things and have been very happy with the results from all visits.

Linda Chittick May 15 2020

Review for Dr. Whited

Dr. MacClennan is an A+ physician who truly cares about his patients. He listens to me, welcomes and answers my questions. His warmth and sense of humor make him a pleasure to deal with. I would highly recommend him.

May 14 2020

Review for Dr. MacLennan

My latest visit with a man to Winters was not very comfortable she suggested I call another doctor and not bother her with my pain problems and I just felt she was cold and unrelatable

Steve Lewis May 14 2020

Review for Dr. Winters

Dr. Whited was very thorough and engaging. He answered all of my questions and addressed my concerns in a kind and competent way. He inspired my trust!

May 12 2020

Review for Dr. Whited

Dr. Overton has provided me with outstanding care and advice for my knee injury. He patiently answered all my questions and helped me determine my best option for surgery and recovery.

Joe Nugent May 06 2020

Review for Dr. Overton

Dr. Overton was very courteous and answered all our questions in a professional manner. I would recommend him based on my experience in his office. He explained things well, in layman terms. He supplied me with a copy of my x-rays so I could share with other Doctors. Thank you for all your help!

Terry McDonald May 06 2020

Review for Dr. Overton

K.S Apr 24 2020

Review for Dr. Henrich

This is the second procedure Dr. MacLennon has done for me. He has a great bedside manner, explained the problem I was having and gave me the options to choose from. I would choose Dr. MacLennon again if needed.

Brenda Overton Apr 22 2020

Review for Dr. MacLennan

Kind, professional. Gave thorough explanation of injury, progress, and plan for improvement.

Apr 22 2020

Review for Dr. Overton

I would highly recommend Dr. MacLennan. Very knowledgeable caring and professional.

Judy Murphy Apr 16 2020

Review for Dr. MacLennan

Apr 12 2020

Review for Dr. MacLennan

Doesn't explain condition or long term complications. Just gives you a prescription and sends you on your way. Better information and assistance from my family doctor. Never go there again, now I know why everyone goes to Iowa City for treatment.

JAC Mar 31 2020

Review for Dr. Berge

Ray Rodriguez Mar 06 2020

Review for Dr. Qasim

Joan K. Feb 11 2020

Review for Dr. Foreman

Dr. Jackson is awesome! Very kind, patient and willing to spend as much time as you need to answer questions. After two knee surgeries, one including stem cell therapy, I feel great and able to go back to activities that were previously limited. I highly recommend this doctor.

Marcia Finley in Huber Heights, OH - Jan 31 2020

Review for Dr. Jackson

Thorough diagnosis. Very caring doctor. Highly recommended.

Jan 28 2020

Review for Dr. Foreman

This guy is truly nutty. Cares more about the almighty dollar than his patients.

Jan 07 2020

Review for Dr. Reynen

Dr. Daft is like the oldtime family doc. Cares much about his patients, enjoys children patients, loves seeing his patients grow and is an excellent diagnostician. Meticulous records as well.

Jan 07 2020

Review for Dr. Daft

Rhonda J Dec 13 2019

Review for Dr. Jameson

Dr. Jameson assisted Dr. Scott Neff with my hip replacement. I met Dr. Jameson prior to my surgery and he was very personable and professional.

Earlynn Hotop Nov 29 2019

Review for Dr. Jameson

Dr. MacLennan is a straight shooter. I appreciate his directness and ability to diagnose things quickly. He gave me options and suggestions for treatment, then allowed me to chose what was best for me. I recommend him highly.

Oct 15 2019

Review for Dr. MacLennan

Marsha Horak in Washington, IA - Sep 19 2019

Review for Dr. MacLennan

Dr. Shah is not only knowledgeable but a calming practitioner who understand the gut microbiome. He has helped many members of my family and I would highly recommend him to anyone looking for an MD who understands the root cause of illness.

Jul 15 2019

Review for Dr. Shah

He has been a god send for me. My pain is less than it was. Very efficient at his job.

Teresa Ungerer Jul 14 2019

Review for Dr. Dooley

She was nice enough to my face, but very dismissive about how much pain I was in, and said so when she thought I couldn’t hear her. Never want to see such a lousy bedside manner again!!!

Jun 28 2019

Review for Dr. Lapinid

Jun 27 2019

Review for Dr. MacLennan

Robin C in Davenport, IA - Jun 05 2019

Review for Dr. Dooley

May 21 2019

Review for Dr. Agarwal

May 10 2019

Review for Dr. Hauptman

After several uneventful years, this man suddenly declined to care for my failing elderly mother because of misinformation given to him by his office staff. No call. No conversation. Left her high and dry-don't think he gave a darn about her. Very unprofessional. Don't recommend.

May 08 2019

Review for Dr. Hunter

May 07 2019

Review for Dr. Agarwal

Bad hygienic practice, used the same equipment on all residents at the nursing home without cleaning. The nursing home is finally getting rid of him. No wonder all the residents have fungal nails. The nursing home should be liable for such poor practice too.

Apr 26 2019

Review for Dr. Lee

Dr Jameson is very professional, but takes the time to thoroughly explain things to you. I didn’t feel he was in a hurry to get in to the next patient

Apr 25 2019

Review for Dr. Jameson

I have been extremely satisfied with the treatment I have received by Dr. Hendricks. He and his staff are very professional. If you are looking for orthopedic treatment I have had both knees replaced and rotor cuff surgery by Dr. Hendricks. Very happy!

Apr 16 2019

Review for Dr. Hendricks

Friendly, compassionate and professional. Excellent results from all treatments/procedures. I was practically allergic to everything except food. I now enjoy the outdoors and own two kittens, symptom free! Thank you!

Apr 04 2019

Review for Dr. Henrich

Apr 02 2019

Review for Dr. Dooley

I received what I was told I would.one exception I was taken off of blood thinners in ER and my surgeon didn't seem to be aware of that.

Mar 30 2019

Review for Dr. Jameson

Was there in February. He’ great to work with.

Mar 28 2019

Review for Dr. Peters

Shes great and takes her time

Mar 27 2019

Review for Dr. Lapinid

He is not a hands on DR he does nothing but sit down and sends you some where else hospital home and says its nothing, well my nothing turned into something very serious.

Mar 27 2019

Review for Dr. Taeger

Dr. Lapinid is very caring and attentive.

Mar 19 2019

Review for Dr. Lapinid

Mar 17 2019

Review for Dr. Kumar

Mar 16 2019

Review for Dr. Cates

Thorough and thoughtful. I would not be alive today if it were not for his experience and instincts

Mar 12 2019

Review for Dr. Woodard

She contradicted herself several times.

Mar 12 2019

Review for Dr. Lapinid

Went with elderly family member, he was very patient , and explained everything to my and her understanding

Mar 08 2019

Review for Dr. Arnold

You have found the right doctor. Skills, knowledge and experience, thorough... and straightforward with explaining a diagnosis. Always friendly and wanting to help. He has done three surgeries for me, all have been trouble free since. I highly recommend Dr. Foster and his great team.

Bill in Burlington, IA - Mar 01 2019

Review for Dr. Foster

To me he only knows one diagnosis and the remedy is a shot. Seems he is not that knowledgeable especially when he is given a mri report. Said this shows nothing.

Feb 27 2019

Review for Dr. Jackson

Feb 27 2019

Review for Dr. Tuetken

Julie Hill in BONAPARTE, IA - Feb 25 2019

Review for Dr. Henrich

Dr. Henrich and his staff are some of the most caring people I have met. He is always polite and takes his time with me. I would highly recommend him for all your ear, nose and throat issues.

Gloria in Burlington, IA - Feb 19 2019

Review for Dr. Henrich

I met with Dr. Henrich for a followup visit after having Tympanoplasty. He is very thorough and always takes the time to answer my questions. He has been our ENT Dr. since we moved to Burlington in 1998. He is a very capable Dr.

Ann in Burlington - Feb 02 2019

Review for Dr. Henrich

Excellent surgeon! I had hand/wrist surgery a few years back and I couldn’t be happier. Such a great dr., I’m just sad he’s no longer in my area. He really knows his stuff and I highly recommend him!

Hayley in Stockton , CA - Jan 11 2019

Review for Dr. Bottke

Extremely talented surgeon - will sit and answer all your questions - never feel rushed ! Researched all my options with me ! My entire family has gone to dr Hendricks the past 28 years and have always had excellent results from minor sports injury to serious accidents!

Tammy in Burlington, IA - Dec 04 2018

Review for Dr. Hendricks

Davenport, IA - Nov 29 2018

Review for Dr. Dooley

IA - Nov 21 2018

Review for Dr. Dooley

Nov 09 2018

Review for Dr. Dooley

Dr. Haeger is the best obgyn I have ever been to. She is extremely knowledgeable, takes time to explain and answer questions, and she cares about the patient's feelings. You are in good hands with Dr. Haeger.

Kelly B. in Donnellson, IA - Nov 02 2018

Review for Dr. Haeger

Mt. Pleasant - Oct 01 2018

Review for Dr. Bottke

Stephanie in Fort Madison, IA - Sep 19 2018

Review for Dr. Henrich

Teresa in Ft Madison, IA - Sep 14 2018

Review for Dr. Henrich

Jeff Case in Buckeye, AZ - Aug 17 2018

Review for Dr. Hendricks

Out of the hour and a half I was there, he spent exactly 5 mins with me and refused to explain anything. He just wanted to do PT his “way” but would not explain what would be different. He definitely has a god complex. Awful experience. His nurse was outstanding, though.

Warrior in Burlington, IA - Aug 02 2018

Review for Dr. Foster

Took great care of me. Took care of my wife too. He's the best!

Gary Talbott in Oquawka - Jun 27 2018

Review for Dr. Jameson

Dr Jameson and his team have been really helpful in answering all of the question and has gave me help information before plus after the surgery I would tell all of my friends and family members about his team.

Rosemary Edle in Danville, IA - Jun 18 2018

Review for Dr. Jameson

My husband and I would definitely recommend Dr. Peters. We received excellent and thorough care our entire time with him.

Jackman in CA - Jun 13 2018

Review for Dr. Peters

Jessi in IA - Jun 11 2018

Review for Dr. Marshall

May 31 2018

Review for Dr. Haeger

Location

Great River Medical Center

1221 S Gear Ave, West Burlington, IA 52655

Frequently Asked Questions

Where is Great River Medical Center located?

Has Great River Medical Center won any recent awards from Healthgrades?

Does Great River Medical Center score well in safety ratings?