Franklin General Hospital
Patients that would definitely recommend
7% lower than the national average
Hospital Quality
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
6% lower than the national average
Would definitely recommend
7% lower than the national average
Franklin General Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Franklin General Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
M.B Jan 19 2021
Review for Dr. Adams
Dr. Bochmann is one of the few physicians I've seen that I feel actually listens to my concerns. He always takes his time with patients and has a great bedside manner.
Melissa Jan 17 2021
Review for Dr. Bochmann
Was good as usual and remembered that I needed my head raised until I was out due to my old injury.
D.B Dec 03 2020
Review for Dr. Hagau
When you are treated by Dr. Congello, you are being treated by the best.
K.E Dec 02 2020
Review for Dr. Congello
Wait time was minimal. Staff and physician treated me with professionalism and courtesy. All questions were answered.
H.B Dec 01 2020
Review for Dr. Jayawardena
Location
Frequently Asked Questions
Where is Franklin General Hospital located?
Has Franklin General Hospital won any recent awards from Healthgrades?
Does Franklin General Hospital score well in safety ratings?
Everything goes super smooth all the way from setting up your appointment to getting checked in! They are concerned for your comfort as well as being safe during these covid 19 times. Always a smile and very helpful! Here you are not just a number to them, you are a person, with a name, with an...