Covenant Medical Center

64%

Patients that would definitely recommend
6% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10
6% lower than the national average

64%

Would definitely recommend
6% lower than the national average

Covenant Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%66%

Covenant Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Dr. Luke is a very compassionate and caring doctor. I took both my mother and father to see him after moving them back to Iowa. He took a lot of time with them, explained things very well, and you could tell he really cared. I would highly recommend him.

May 20 2020

Review for Dr. Luke

Very professional and easy to deal will! Been my doctor for 25 years!

Dana S Andrews May 15 2020

Review for Dr. Harter

Brenda Buzynski May 15 2020

Review for Dr. Selenke

Doctor Duclos, is a caring sensitive person who goes above and beyond to helping her patients, her compassion for her patients, friends and family is her number one priority. Thank-you so much to you and your staff!!! Thank-you for the extra time you have spent with us..

Sharon&Doug Wightman May 13 2020

Review for Dr. Duclos

Knee injury- Dr. ordered an MRI and got back to me immediately. He explained things and took time with me. I was very impressed with Dr. Eagan. His staff if also VERY efficient and nice.

Diane Anderson May 12 2020

Review for Dr. Eagan

Thank you, Dr. Duclos for being a champion for all the people of Waterloo and Black Hawk County! The first time I heard you speak at a C-19 briefing, I could hear your sensitivity. It was heartfelt. Hoping you and your staff stay safe!

Nadine Fogt May 06 2020

Review for Dr. Duclos

You are an American hero! Keep your chin up. From Des Moines, I feel your pain and I see you. Hang in Dr Duclos. You are a rock star!!

Wendy Rickman Apr 30 2020

Review for Dr. Duclos

I am not a patient. I just saw her on MSNBC. That is humanity! Thank you for your service.

M. Perez Apr 30 2020

Review for Dr. Duclos

Hands down one of the best. Very compassionate, patient and truly takes the time to address all concerns. A model doctor honestly.

Abi Apr 28 2020

Review for Dr. Pathmanathan

Jane E Nelson Apr 25 2020

Review for Dr. Sankey

Apr 21 2020

Review for Dr. Knudson

David Apr 18 2020

Review for Dr. Eagan

Im long time with Dr Bogdanic , he is professional ,trustworthy , take time to understand your problems.He is best I will recommend him anyone in hart beat .

Huse Hadzalic Apr 13 2020

Review for Dr. Bogdanic

Dr Puk and his staff were awesome. You all cared and helped me get my sight back. Thank You all !

Charlie Klobassa Mar 21 2020

Review for Dr. Puk

Adam Mar 13 2020

Review for Dr. Townsend

Really helped me and did a great job of explaining my condition and how to treat it. I highly recommend.

Mar 12 2020

Review for Dr. Mehta

He patiently answers all questions. He's always friendly, calm and personable. Couldn't recommend more highly.

Fran Fuller Mar 05 2020

Review for Dr. Stanford

My son had a great experience with Dr. Naylor for his ankle surgery. He was took the time to answer questions and explain everything. Very grateful for his excellent bedside manner and skills as a surgeon.

Brenda S Mar 04 2020

Review for Dr. Naylor

Dr. Garrelts is very professional and takes the time to listen to what's going on in my life before making recommendations about medicine changes. She remembers details without needing to consult precious notes. She genuinely cares about her patients.

Feb 12 2020

Review for Dr. Garrelts

Let’s just say, after she was done with my baby’s two weeks check up and we left, I was already on the phone with Allen and switched her doctors... Worst experience ever. The nurse was amazing but Dr. Townsend was NOT! I’ would NOT recommend her to anyone!

Feb 11 2020

Review for Dr. Townsend

Feb 11 2020

Review for Dr. Amjaid

He cares about you not in a hurry to move on . He explains very well. Very kind to talk to.

Karen roster Feb 08 2020

Review for Dr. Daoud

She has always been very understanding and willing to address any and all concerns I bring to her.

Yasmine Feb 03 2020

Review for Tiffany McEwan

Dr. Komen takes care of my teenager for depression. Dr. Komen is very thorough in his questions in order to diagnosis the problem. He is also very kind, gentle and has a dry sense of humor.

Mom in Cedar Rapids Jan 22 2020

Review for Dr. Komen

Good doctor. Listens and is competent. Staff nice too. I did feel like he was too rushed or anything. Well run visit with a good doctor. His name is misspelled here I think (Amjadi).

Cathy Jan 17 2020

Review for Dr. Amjaid

I may never recover from the surgery.

Dean A Bartholomew Dec 22 2019

Review for Dr. Eagan

Best dr. around, none better. I entrusted him with the care of my child right through the teenage years and it was one of the best decisions I've made.

Dec 17 2019

Review for Dr. Breitkreuz

Dr. Jain is friendly and welcoming. She allows time for the patient to ask questions and her answers reflect her knowledge of treatment for breast cancer. She puts the patient at ease. She makes you feel like you are not walking this medical journey alone.

Dec 04 2019

Review for Dr. Jain

Gina Grimes Dec 03 2019

Review for Dr. Walsh

Dr. Burnett is the best! He is very knowledgable, kind and trustworthy.

Nov 21 2019

Review for Dr. Burnett

Nov 15 2019

Review for Dr. Kantamneni

He was my physician while being tested for heart issues at Covenant. He listened and seemed to genuinely care.

Nov 13 2019

Review for Dr. Reynolds

IA - Nov 08 2019

Review for Theresa Borcherding

Dr. Knutson is well trained (residency at Mayo Clinic) and practiced here in the Cedar Valley. We are blessed with his presence in the community. You will have to travel far and wide to find anyone as good as Dr. Knutson.

Hans Isakson Oct 31 2019

Review for Dr. Knudson

dr Buchanan did my back surgery. he was so good at explaining everything so that I could understand what was going to happen and what to expect. the surgery was a complete success! he is a gifted dr. and I will forever be grateful for his skilled hands.

dale Oct 30 2019

Review for Dr. Buchanan

Arrogant, pompous, unwilling to admit an error when a patient finds that he made one.

Oct 23 2019

Review for Dr. Buhr

Terrible Dr. Procrastination is his way of helping when he doesn't have the answer. Now I am left permanently disabled at 38 because of him. He doesn't even deserve 1 star

Oct 17 2019

Review for Dr. Naylor

Dr Puk takes time to answer questions and explain things thoroughly. I never felt rushed and therefore the wait was worth it. Staff was awesome also.

Kandi N Oct 17 2019

Review for Dr. Puk

She's the best Dr. I've ever had. Takes her time & explains everything.

Oct 07 2019

Review for Dr. Kontos

Best doctor I ever had.

Oct 06 2019

Review for Tammy Crawford

Very easy to understand, nice personality,made me feel good.

Beckie Oct 04 2019

Review for Dr. Visokey

One of a kind. Takes the time to sit down and talk. Always right on time with appointment and her nurse (Robin) is very friendly and personal.

Judy Adelmund Oct 04 2019

Review for Dr. Boevers

Linda Sep 19 2019

Review for Dr. Tarr

Sep 09 2019

Review for Kristi Allison

Sharon Sep 09 2019

Review for Dr. Schwarm

Dr Pathmanathan is a very good doctor. She makes you feel very at ease. She was very good at explaining and answering any questions I had.

Karenin Waterloo, IA - Aug 27 2019

Review for Dr. Pathmanathan

Aug 25 2019

Review for Dr. Friedman

Very knowledgeable. Great bedside manor. Highly recommend

Erin Aug 21 2019

Review for Dr. Puk

Spencer Riffle Aug 19 2019

Review for Dr. Pathmanathan

I’ve seen Dr. Elliott five or six times since early 2019, and I’m very impressed. She is attentive, clear with her guidance, and isn’t afraid to tell me what can happen if I choose to ignore her recommendations. I appreciate that!

Aug 15 2019

Review for Dr. Elliott

Aug 14 2019

Review for Dr. Nag

Jan M Stanhope Aug 01 2019

Review for Dr. Pathmanathan

Great doctor. Very knowledgeable and listens to your problem. Would highly recommend him to anyone having a concern in his area of expertise, which is quite extensive.

Jim Rydellin Waterloo, IA - Jul 25 2019

Review for Dr. Bekavac

I have been seeing her for 4 years now. She is very good communicating with me, is concerned with my health, and answers all my questions. She does have a pretty full schedule so book right away at your appt for your next one because she is always at least 6 mths out.

H. Rios Jul 23 2019

Review for Dr. Sharma

Gretchen Jul 17 2019

Review for Dr. Whitt

I broke my foot was very painful had surgery dr Whitt is amazing helping me through this very hard time in my life love it

Jul 17 2019

Review for Dr. Whitt

Sally Kellyin Waterloo, IA - Jul 02 2019

Review for Dr. Kontos

Jul 01 2019

Review for Dr. Naylor

Always listens and takes the time

IA - Jun 27 2019

Review for Dr. Henderson

Jun 25 2019

Review for Dr. Bogdanic

L. Frost & G. Siefken Jun 20 2019

Review for Dr. Congdon

went to him for a long time about 2 years i liked him seemed professional he's assistant on the other hand fails to listens to patient .She can't even keep her dates straight or when she does or doesn't prescribes meds.fails to apologize when she is wrong.

Jun 10 2019

Review for Dr. Buchanan

Jamie Jun 08 2019

Review for Dr. Walsh

He is the best one ever thank you for your service

Thomas logsdon Jun 07 2019

Review for Dr. Knudson

Most pleasant experience. Very knowledgable. Been there before for different issue. Would recommend his services & staff to everyone!!!!!

Jun 06 2019

Review for Dr. Barnard

Dr. Knudson is the best orthopedic surgeon in the Cedar Valley area. He is highly recommended by me

Takeeta U. Jun 06 2019

Review for Dr. Knudson

She was the only doctor that was actually concerned about my health. She was the only doctor to give me a correct diagnosis for my health and great advice. I love how she treated me with care and I love having her as my doctor. I don’t want any other doctor but her.

May 24 2019

Review for Dr. Pathmanathan

I have been seeing her for 3 years now and I wouldnt go to any other doctor. She listens to your concerns and sets up a health plan to better your health and life. I would recommend her to anyone.

May 23 2019

Review for Dr. Pathmanathan

Personally I thought she was outstanding-very careful and a very pleasant personality

May 21 2019

Review for Dr. Inamdar

Fantastic doctor and person

May 17 2019

Review for Dr. Whitt

I have never met such a compationate doc. He put the faith in doc back into my beliefs. No other doc would touch me due to my weight He isn't afraid to. And am very thankful he treats me as a person. not just a fat woman

May 09 2019

Review for Dr. Stanford

Dr. Pathmanathan does an excellent job of listening to your concerns, explaining conditions and treatments, and providing support. She is smart, caring, and conscientious. Office staff are also exceptionally competent and kind.

May 09 2019

Review for Dr. Pathmanathan

Apr 20 2019

Review for Dr. Nag

Pleasant and to the point. Very knowledgeable.

Apr 16 2019

Review for Dr. Congdon

I’ve had headaches and allergies my whole adult life and I’m 59. I don’t have headaches anymore and am on allergy drops so there are no physical signs of them either. I cant say enough good things about him and his his office.

Apr 16 2019

Review for Dr. Congdon

Dr Amjadi is very detailed, shows a real interest in my my health and my concerns, truly listens to me & takes time to share labwork & test results.

Apr 13 2019

Review for Dr. Amjaid

Apr 10 2019

Review for Dr. Shaikh

Dr Patel listened to my concerns and ordered appropriate tests that helped diagnose a potentially life threatening condition quickly. She referred me to a doctor she was confident in for necessary surgery. She truly cared about me as a person.

Apr 09 2019

Review for Dr. Patel

Dr. Kobliska has a great bedside manner. He truly wants to help and is very knowledgeable. I was seen very quickly and not rushed. Highly recommended.

Apr 08 2019

Review for Dr. Kobliska

Apr 04 2019

Review for Dr. Buchanan

Very Experienced.

Apr 01 2019

Review for Dr. Standing

Mar 30 2019

Review for Dr. Pathmanathan

Dr Amjadi is truly a caring, compassionate doctor whose knowledge and experience is outstanding. He always listens and answers any questions I may have. His knowledge and quick actions saved my life when I developed sepsis. I will forever be grateful.

Mar 28 2019

Review for Dr. Amjaid

Dr Kontos is thorough and knowledgeable !

Mar 28 2019

Review for Dr. Kontos

Very nice and listens well.

Mar 28 2019

Review for Cortney Klein

Very nice guy. Not very good at wound care.

Mar 28 2019

Review for Dr. Tidwell

Very professional and courteous. Extremely thorough and knowledgeable.

Mar 28 2019

Review for Dr. Mehta

Mar 27 2019

Review for Dr. Pathmanathan

Mar 11 2019

Review for Dr. Fagre

She is very kind, thorough, and intelligent. She is a great clinician and listens to her patients.

Mar 08 2019

Review for Dr. Boevers

I love her. She takes her time to answer any questions or concerns I may have. Always has my best interests in mind. Very happy with her.

Cedar Falls, IA - Feb 27 2019

Review for Dr. Sandell

After not feeling well for 2 years I was referred to Dr. Sharma. She was able to get a diagnosis and on the correct meds right away. She always takes the time to listen and explain things.

Sarahin Cedar Falls, IA - Feb 27 2019

Review for Dr. Sharma

I would not trust my condition with anyone else. Professional but personal and attentive. Awesome staff, you can always speak with someone. You feel you are in the best of hands.

Vicki Albertsin Cedar Falls, IA - Feb 25 2019

Review for Dr. Bremner

Dr. Walsh is the best! She did surgery to relieve pain from my spinal stenosis, and now 2 1/2 weeks later, I am pain free! She is very caring and so patient in explaining everything. I would definitely recommend Dr. Walsh to anyone!

Pat McConneleein Dunkerton, IA - Feb 22 2019

Review for Dr. Walsh

Dr. Valente always takes plenty of time to explain everything to my 86 year old mother so she understands. He is a super nice man! His office staff is always very courteous and he is very punctual!

Diana McEnroein Waterloo, IA - Feb 06 2019

Review for Dr. Valente

Dr. Whitt listened to all my concerns, explained all of my options to me and then helped me choose the best option for me. She is so patient and kind and explained things in a way that was easy to understand. I would highly recommend her to anyone looking for a foot/ankle specialist!

Waterloo, IA - Feb 02 2019

Review for Dr. Whitt

Location

Covenant Medical Center

3421 W 9th St, Waterloo, IA 50702