Unity Medical And Surgical Hospital

94%

Patients that would definitely recommend
24% higher than the national average


Unity Medical And Surgical Hospital is a medical facility located in Mishawaka, IN. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2021)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
89%

Patients who gave a rating of 9 or 10
20% higher than the national average

94%

Would definitely recommend
24% higher than the national average

Unity Medical And Surgical Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%92%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%79%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%70%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%92%66%

Unity Medical And Surgical Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%86%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%90%73%

Providers

Provider Reviews

My problem was exactly as Dr. Ciens described. And after surgery I was overjoyed with the outcome, it was more than I ever expected. I am doing extremely well.

Connie Kipfer Jun 08 2021

Review for Dr. Cien

Excellent.

Matthew Bice Jun 04 2021

Review for Dr. Cien

Dr Raza was great!!! The colonoscopy went smooth. The staff was so helpful and pleasant. Wish I could say the same for the prep the night before. The Doctor made it all worth it.

Rosemary Jun 02 2021

Review for Dr. Raza

I had both hips replace in 4 months time. Dr Cien did a wonderful job. I have no hip pain now and I can walk anywhere. I would recommend him to anyone.

Tammy E Quinn May 27 2021

Review for Dr. Cien

Just had a colonoscopy done could’ve been any better thank you doctor

May 22 2021

Review for Dr. Raza

Location

Unity Medical And Surgical Hospital

4455 Edison Lakes Pkwy, Mishawaka, IN 46545

Frequently Asked Questions

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