Unity Medical And Surgical Hospital

88%

Patients that would definitely recommend
18% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
86%

Patients who gave a rating of 9 or 10
17% higher than the national average

88%

Would definitely recommend
18% higher than the national average

Unity Medical And Surgical Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%88%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%74%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%65%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%82%66%

Unity Medical And Surgical Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%77%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%82%73%

Providers

Provider Reviews

Dr. Wu is very caring and concerned about my health.

Patricia Rider Jun 24 2020

Review for Dr. Wu

everyone of our visits with Dr. Cien went well. he is very confident and yet very friendly.

Dennis and Barb Fleming Jun 20 2020

Review for Dr. Cien

I've had several visits with Dr Eash for different issues. He takes his time to explain any treatment, procedure, and hopeful outcome.

V McCrory Jun 17 2020

Review for Dr. Eash

Janet Banks Jun 12 2020

Review for Dr. Ferlic

Jean Armstrong Jun 11 2020

Review for Dr. Cien

Jun 10 2020

Review for Dr. Rozzi

May 28 2020

Review for Dr. Gottlieb

Dr. Pilar gets a 5 star review from our family for the wonderful care that he has given to our daughter. He has literally helped save her life. His attention to detail in her case has been always for the best. Thank you, Dr. Pilar!!!

Jody Haislip May 23 2020

Review for Dr. del Pilar

Dr Ware did my knee replacement telling me it will probably only last 10 years.... it has lasted 21 and going strong!

Sharon Waldron May 19 2020

Review for Dr. Ware

Despite Acute and constant pain no follow up, no returned calls, limbo.

May 12 2020

Review for Dr. Ratigan

Christy R. May 12 2020

Review for Dr. Landrum

The worst dr their is. did my hip 10 times more pain than I had with my old one. You never see him just the nurse he is one dr I would never recommend to anyone very big headed and inconsiderate to you

Rich Wise May 10 2020

Review for Dr. Rao

Dr. Wu cares about her patients and asks the appropriate questions and does examinations as needed. Through some trials medications, to see what works best, she has helped with my bad headaches. I recommend her highly.

Linda L. Shaffer Apr 30 2020

Review for Dr. Wu

I had a urolift a year ago at my 90 days i went back told him it seem to help he said come back in a year and there wasn't anything more he could do.

michael w lewis Apr 27 2020

Review for Dr. Rutchik

He has done several procedures on me and hand surgery coming up. I would not hesitant for one second to recommend him, because he has always given me the best of care!

Carol Minx Apr 23 2020

Review for Dr. Graham

Melissa F. Apr 22 2020

Review for Dr. Landrum

I have found this easier to be seen by the Dr. He asks the right questions and allows me to answer truthfully. I don’t feel rushed and can ask any questions. Thank you for your time.

Judy C. Apr 20 2020

Review for Dr. Landrum

We talked about the system that I was going through his listening to me about the way that these pains were causing me to move around like I always could, He listened to me he took exray saw what needed to be done to help with problem.

Regina Dent Apr 20 2020

Review for Dr. Akre

Apr 20 2020

Review for Dr. Yergler

I really like Dr WU. She really cares about her patients. She is very thorough So glad she is my Doctor. Georgia King Evans

Georgia King Evans Apr 15 2020

Review for Dr. Wu

Dr Akre is fantastic. He & his staff are always friendly & they listen to your concerns.

Kelly Oberg Apr 12 2020

Review for Dr. Akre

Very patient friendly. Short waits, easy access. Patient adaptability.

Richard M. Apr 04 2020

Review for Dr. Landrum

Mike Mosher Apr 03 2020

Review for Dr. Cien

I had an EKG at Elkhart Clinic. It was fast & easy. The tech was very nice.

Mar 25 2020

Review for Dr. Raza

Listened carefully

Clay Shetler Mar 23 2020

Review for Dr. Raza

Dr. Raza was very professional and took the time to answer all questions I had.

Mar 18 2020

Review for Dr. Raza

Dr. Wu has been very straightforward from my first visit. She has helped me get my sleep apena. She is very knowledgeable and I do believe she truly cares and wants what's best.

Kristi M. Mar 17 2020

Review for Dr. Wu

Very experienced and helpful. Was helpful in steering me to a better home health company. She took time to do a complete assessment. She also cared enough to push me to take steps to better my health.

Foxygirl Mar 04 2020

Review for Dr. Wu

Took three visits for his true self to show up. Very rude and only interested in making money not his patients. Actually stated he was disappointed because my wife felt she did not need surgery.

Cathy B Mar 02 2020

Review for Dr. Losiniecki

Colonoscopy went very smoothly and Dr Raza (and the River Pointe Team) was great.

Mar 02 2020

Review for Dr. Raza

John Marshall Feb 29 2020

Review for Dr. Cien

The first time i was a patient Dr Hadian was very caring. the second time a couple years later he was rude..uncaring short tempered i dont know what precipitated this change but i will never go back nor will i ever reccomend this office

Feb 28 2020

Review for Dr. Hadian

Dr. Raza did an excellent job of following up on previous diagnosed medical issue. The appointment was timely, and efficient. Dr. Raza explained the problem and gave ideas about how to prevent an additional gastric problem.

Theresa Feb 27 2020

Review for Dr. Raza

Dr Raza was wonderful! I highly recommend him! He was very informative & my procedure went great!

Julie Fair Feb 26 2020

Review for Dr. Raza

He is very straightforward. Does not mince words.

Feb 25 2020

Review for Dr. Rutchik

I am a nurse that cares for his patients after surgeries. Dr Rutchik is very knowledgeable and only does what is best for his patients. Great surgeon, has very good outcomes with consideration to the patients previous history.

Feb 25 2020

Review for Dr. Rutchik

Doctor was pleasant and professional. Procedure went well.

Feb 24 2020

Review for Dr. Raza

He was extremely professional, thorough, and explained everything in detail. I was very impressed!

Brent Feb 24 2020

Review for Dr. Raza

It was a good experience

Feb 24 2020

Review for Dr. Raza

he always there for me

Troy D. Feb 24 2020

Review for Dr. Landrum

He took a long time to review my history and discuss my case.

Feb 21 2020

Review for Dr. Raza

all went well

dennis grossman Feb 15 2020

Review for Dr. Raza

Got me in quick and was helpful with everything before during and after!

Feb 14 2020

Review for Dr. Akre

I fell on a pier up in New Buffalo and broke my left hip, Dr. Cien was very reassuring and I felt confident that he really knows his stuff. I have had good results from the surgery and I believe he did a great job.

Steve Cooreman, South Bend Indiana Feb 14 2020

Review for Dr. Cien

Dr Raza has been my dr for years. I have ulcerative colitis and his care has helped me manage it. I have few symptoms now. He will do my next colonoscopy. Friendly staff and doctor.

PJH Feb 13 2020

Review for Dr. Raza

was sick and hurting took real care of my pain pain was in my left knee and lower back got to move around a lot better now able to enjoy life and grandkids again a great doctors

Vinnie R. Feb 11 2020

Review for Dr. Landrum

I was so pleased with Dr Cien when he did a knee replacement for me. He was very thorough explaining about the surgery and the recovery. He is so caring and spends the time with you to answer all your questions. I am so thankful for finding Dr Cien and highly recommend him to others.

Susan Hemphill in Knox, IN - Feb 10 2020

Review for Dr. Cien

has helped me each time i had severe pain. was a better experience this time with the procedure becaue i could relax with the valium.

Teddi P. Jan 30 2020

Review for Dr. Landrum

its always a blessiing when i come in because of the progress that im making we map out a plan and its working so greatfull

Christopher M. Jan 27 2020

Review for Dr. Landrum

I am so pleased with my treatment. I have had knee pain for 12 years. With one treatment, I have 95% less pain, overall. Co-workers and friends are amazed at the difference.

Brenda R. Jan 25 2020

Review for Dr. Landrum

JoAnn Darby Jan 24 2020

Review for Dr. Cien

Dr. Cien was on point with my diagnosis, including the recommended medical care required. Even though my health issue was a common occurrence, I was treated with the utmost care and respect by Dr. Cien and his staff.

Diana M. Jan 23 2020

Review for Dr. Cien

She's the most down to earth Dr I've had, and is so easy to talk to. She never seems in a hurry and has good suggestions when I ask for advice. She's one of the only Doctors I've had that doesn't discount the things I suggest, and she's really supportive.

Alicia Pemberton Jan 16 2020

Review for Ashley Thiele

Effective and efficient staff. Very professional

Jan 15 2020

Review for Dr. Rutchik

Brenda M. Jan 06 2020

Review for Dr. Landrum

Great!!

Butch& Cindy Polomcak Jan 06 2020

Review for Dr. Akre

Dr. Gottlieb is a phenomenal doctor. I'm grateful for the fusion he performed and the advice he gave over the 7 years I've been seeing him. I've never been at such ease before since my back pain started. If you need spinal surgery, Dr. Gottlieb is the guy for the job.

Rachael Wisner Dec 28 2019

Review for Dr. Gottlieb

Dec 14 2019

Review for Dr. Akre

Very professional, hardly any wait time took care of problem,highly recommended

BOB GREENE Dec 13 2019

Review for Dr. Dinnon

Had a great visit

Betty H. Dec 11 2019

Review for Dr. Landrum

Dennis Carr in Nappanee, IN - Dec 11 2019

Review for Dr. Cien

The staff are very nice and very helpful. Everyone is so friendly and willing to help.

Andrea Dec 05 2019

Review for Dr. Patel

Verdon Feldman Dec 05 2019

Review for Dr. Cien

if i could give zero stars i would Dec 03 2019

Review for Dr. Grewal

post op appt today for battery change in SCS. I appreciate Dr. Landrum's staff. They are always helpful and friendly. Dr. Landrum is a very compassionate doctor which helps when you deal with daily pain. He always listens, gives me options if available, and explains future treatment.

Regina E. Nov 27 2019

Review for Dr. Landrum

Billie C. Nov 27 2019

Review for Dr. Landrum

Excellent

Rebecca Green in Rochester, IN - Nov 25 2019

Review for Dr. Eash

Very gentle and thorough. I will return.

Mishawaka, IN - Nov 19 2019

Review for Dr. Niespodziany

Dr J Yergler replaced my hip. Outpatient. Very good experience. I will be back some day for the other side.

Nancy Nov 16 2019

Review for Dr. Yergler

Nov 08 2019

Review for Dr. Graham

Dr. Landrum is very compassionate and a great listener. The treatment has really improved the quality of my life.

Becky F. Nov 07 2019

Review for Dr. Landrum

Dr Wu is excellent. She spends appropriate time needed, is pleasant, listens to your concerns, and provides excellent medical advice and care. I am blessed to have chosen Dr Wu for my neurological needs. I would highly recommend her.

Cindy Nov 02 2019

Review for Dr. Wu

Tehra Qualls Oct 31 2019

Review for Dr. Cien

Dr Cien has been great all the way through my knee issue. Easy going, easy to understand instructions; explains things in a manner you can understand. I feel he really is concerned for your well being, progress and healing. I would definitely recommend Dr Cien to anyone with a knee issue.

Bernard Blanda Oct 30 2019

Review for Dr. Cien

Very professional. Good experience

Oct 29 2019

Review for Dr. Patel

It is very easy to get the time and days I need for an appointment. The staff are kind and helpful. Dr Patel and Deb and Katie are all very knowledgeable and timely. I love the Sneeze and Snooze clinic, highly recommended!

Lance Oct 16 2019

Review for Dr. Patel

Kaitlyn Neill Oct 07 2019

Review for Dr. del Pilar

Dr Akree explains everything in complete detail! When I had my knee replacement Dr. Akree said a prayer with me ! It made me feel safer and I know he is an extremely talented Doctor!!!

Lorie Sprouse Oct 06 2019

Review for Dr. Akre

The doctor was very willing to explain everything to us. Very down to earth kind of person. Doesn’t talk or act like he’s better than you.

Jim DeLaney Oct 02 2019

Review for Dr. Losiniecki

Dr. Graham is a great doctor. He gets right to the heart of the problem and quickly has a plan for fixing it. Everyone at his office is very helpful. If you don't understand something, Dr. Graham explains it so you can totally understand it. I would absolutely recommend Dr. Graham.

Shari S. Sep 24 2019

Review for Dr. Graham

Vicki N Sep 05 2019

Review for Dr. Cien

Dr. Cien is great. I had hip replacement in May and I'm doing great. I do not have any restrictions. I had my other hip done by a different doctor and I have restrictions and it still pains me. Thank God I was referred to Dr. Cien.

Roberta Sep 04 2019

Review for Dr. Cien

Dr, Landrum is very good at explaining options that one might use in treating my hip. Did not push the Regenexx procedures but fully explained what they were on how they could be used in an overall treat plan.

D. H. Aug 14 2019

Review for Dr. Landrum

J. S. Aug 12 2019

Review for Dr. Landrum

Patti Elliott Aug 09 2019

Review for Dr. Wu

Aug 03 2019

Review for Dr. Patel

Dr. Akre prayed with me before my surgeries, everything about the process of knee replacements was exceptional. Have recommended to friends.

Dave Pittman Jul 29 2019

Review for Dr. Akre

Dr. Landrum is an excellent, caring, compassionate doctor who listens to his patients. He is a problem solver, who doesn't give up trying to fix the problem. He is the first doctor in my 6 year journey with chronic pain who hasn't given up on me...I am thankful that I found him!

Shelley J. Jul 24 2019

Review for Dr. Landrum

Very pleased with my knee replacement. I was up and walking the same day as surgery.

Patrick Szucs in Mishawaka , IN - Jul 24 2019

Review for Dr. Cien

And as a final word, you will only get better when you go for complete recovery through hard work, and as a side note, I have never been to re-hab, as I did it the way I thought best based on literature provided me by Dr. Cien’s office.

Paul Williams Jul 20 2019

Review for Dr. Cien

I have had two hips replaced by Dr Cien and his team. I was treated with respect and care. I felt as if everyone made it their priority that I would have the best outcome possible, be well informed, and comfortable.

Janis E Jul 12 2019

Review for Dr. Cien

Debbie Johnson in South Bend, IN - Jun 13 2019

Review for Dr. Cien

Laurel Rosebush in Bridgman, MI - Jun 07 2019

Review for Dr. Cien

Having a great deal of pain after a knee surgery I was given the opportunity to try PRP injections. This is the BEST my knee has felt since my injury. Dr. Landrum was focused on my needs and the betterment of my condition. I would highly recommend his treatments and care!

Nicole M. Jun 05 2019

Review for Dr. Landrum

Dr Flynn was on call to answer my evening call after a hip surgery. He was prompt, asked knowledgeable questions, offered options, and helped me choose the right solution to my problem. He was reassuring and considerate of my situation and made me feel comfortable after talking with him. Thank you!

May 25 2019

Review for Dr. Flynn

I had months of pain from a torn meniscus. Dr. Cien got my surgery scheduled right away. I had no pain after surgery and am now able to move my knee normally with no pain. Dr. Cien was very friendly, kind and professional. I highly recommend him.

May 24 2019

Review for Dr. Cien

Location

Unity Medical And Surgical Hospital

4455 Edison Lakes Pkwy, Mishawaka, IN 46545