Saint Joseph Regional Medical Center

72%

Patients that would definitely recommend
2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2020, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2020)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2018)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Spine Surgery Award™ (2018)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

1 rating was better than expected

  • Bloodstream infection following surgery

10 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

72%

Would definitely recommend
2% higher than the national average

Saint Joseph Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%66%

Saint Joseph Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

I see Dr. Regal yearly and Dr. Campbell as needed (twice). I find them both to be knowledgeable, caring and professional. Dr. Regal takes time to explain the features of my hearing aids and makes sure they're working properly. I highly recommend them - and Karen and Carla also!

Janet Jul 08 2020

Review for Dr. Campbell

I have been with him for a long time and he is one who takes the time to listen to you , gets to know you and cares about making you better!

J. L. Jul 06 2020

Review for Dr. Landrum

one of the best Dr.s I have ever had.

Tamara Y. Jul 06 2020

Review for Dr. Landrum

He explains everything in detail

T. A. Jul 03 2020

Review for Dr. Landrum

Pop

Bill Heckaman Jul 03 2020

Review for Dr. Fishbaugh

best staff and doctor. so patient with my special needs child. i cannot believe how much they accomplished with him. i highly recommend this progress

Jul 02 2020

Review for Dr. Fishbaugh

Dr Method was my oncologist in 2017 thru 2018 until he left Community Health Network. He saved my life and I am forever grateful for his experience and knowledge. He gave me great care. Suzie H - Indiana

Jul 02 2020

Review for Dr. Method

Dr Regal and everyone in this office is so professional and kind. Everyone helps us in every way possible. We know we can ask any question at any time and they have answers for us. We have recommended this practice to many of our friends and family.

Ruth Jul 02 2020

Review for Dr. Campbell

I am very happy with my hearing aids. The service here at Campbell's is great. The test that I had really showed me that I needed hearing aids. So did my husband say so. Thank you

J. Gallivan Jun 30 2020

Review for Dr. Campbell

Dr. Fishbaugh and all the staff at North Point are kind, patient, and make our daughter feel comfortable. Highly recommend them!

Cheryl Schairer Jun 25 2020

Review for Dr. Fishbaugh

everyone of our visits with Dr. Cien went well. he is very confident and yet very friendly.

Dennis and Barb Fleming Jun 20 2020

Review for Dr. Cien

Sheshe M. Jun 18 2020

Review for Dr. Mader

I've had several visits with Dr Eash for different issues. He takes his time to explain any treatment, procedure, and hopeful outcome.

V McCrory Jun 17 2020

Review for Dr. Eash

Jun 14 2020

Review for Dr. Fuller

Janet Banks Jun 12 2020

Review for Dr. Ferlic

Jean Armstrong Jun 11 2020

Review for Dr. Cien

Jun 10 2020

Review for Dr. Rozzi

Excellent care, and efficient staff

Jun 04 2020

Review for Dr. Mader

Dr. Pilar gets a 5 star review from our family for the wonderful care that he has given to our daughter. He has literally helped save her life. His attention to detail in her case has been always for the best. Thank you, Dr. Pilar!!!

Jody Haislip May 23 2020

Review for Dr. del Pilar

Very impressed with Dr Jeff and his staff. Everyone without exception were helpful, pleasant and professional. Am facing some fairly complex dental issues and Dr Jeff took the time to fully discuss these, answer questions and assist me in moving in the right direction for treatment.

Phil May 23 2020

Review for Dr. Mader

Great service and staff!

May 23 2020

Review for Dr. Mader

Always courteous, on time & professional. Answers any questions I may have.

May 21 2020

Review for Dr. Guentert

Everyone was so wonderful and caring , best experience made me feel comfortable and relaxed.

Nicole May 21 2020

Review for Dr. Mader

Dr Ware did my knee replacement telling me it will probably only last 10 years.... it has lasted 21 and going strong!

Sharon Waldron May 19 2020

Review for Dr. Ware

Friendly and welcoming atmosphere; the experience was very positive. I would highly recommend Dr Mader and his staff.

Neal Young May 19 2020

Review for Dr. Mader

Despite Acute and constant pain no follow up, no returned calls, limbo.

May 12 2020

Review for Dr. Ratigan

Christy R. May 12 2020

Review for Dr. Landrum

Friendly and a wonderful atmosphere

Siegfried Freitag May 10 2020

Review for Dr. Mader

Professional, clean and friendly!

May 07 2020

Review for Dr. Mader

May 06 2020

Review for Dr. Mader

Dr Lyons and staff were wonderful. First surgery ever was scared to death, they were so kind and helpful. Would absolutely recommend him and his staff 100%. Could not have asked for anyone better. He is an awesome and caring surgeon.

Linda Apr 30 2020

Review for Dr. Lyons

Harley B Apr 28 2020

Review for Dr. Reddy

Very satisfied

Apr 27 2020

Review for Dr. Campbell

I had a urolift a year ago at my 90 days i went back told him it seem to help he said come back in a year and there wasn't anything more he could do.

michael w lewis Apr 27 2020

Review for Dr. Rutchik

Richard Aker Apr 24 2020

Review for Dr. Reddy

He has done several procedures on me and hand surgery coming up. I would not hesitant for one second to recommend him, because he has always given me the best of care!

Carol Minx Apr 23 2020

Review for Dr. Graham

D Smous Apr 23 2020

Review for Dr. Reddy

Melissa F. Apr 22 2020

Review for Dr. Landrum

I have found this easier to be seen by the Dr. He asks the right questions and allows me to answer truthfully. I don’t feel rushed and can ask any questions. Thank you for your time.

Judy C. Apr 20 2020

Review for Dr. Landrum

Apr 20 2020

Review for Dr. Yergler

Phil Latchford Apr 16 2020

Review for Dr. Fuller

Apr 14 2020

Review for Dr. Fuller

Very patient friendly. Short waits, easy access. Patient adaptability.

Richard M. Apr 04 2020

Review for Dr. Landrum

Mike Mosher Apr 03 2020

Review for Dr. Cien

michael csiti Mar 24 2020

Review for Dr. Fayad

Mar 13 2020

Review for Dr. Mader

Dr. Reddy completed an anterior fusion on my L5/S1. The outcome of the procedure was exactly as he explained it would be. I had back pain for 2 years, and within 6 weeks I am pain free and am able to enjoy life again. Thank you Dr. Reddy

Mar 12 2020

Review for Dr. Reddy

Great as usual!

Pam Cecchi Mar 11 2020

Review for Dr. Mader

Vernon Watkins Mar 09 2020

Review for Dr. Fuller

John Marshall Feb 29 2020

Review for Dr. Cien

Luke P Feb 28 2020

Review for Dr. Reddy

The first time i was a patient Dr Hadian was very caring. the second time a couple years later he was rude..uncaring short tempered i dont know what precipitated this change but i will never go back nor will i ever reccomend this office

Feb 28 2020

Review for Dr. Hadian

Feb 27 2020

Review for Dr. Yergler

Very pleasant experience. They go out of their way to make sure you’re comfortable.

Feb 26 2020

Review for Dr. Mader

He is very straightforward. Does not mince words.

Feb 25 2020

Review for Dr. Rutchik

I am a nurse that cares for his patients after surgeries. Dr Rutchik is very knowledgeable and only does what is best for his patients. Great surgeon, has very good outcomes with consideration to the patients previous history.

Feb 25 2020

Review for Dr. Rutchik

he always there for me

Troy D. Feb 24 2020

Review for Dr. Landrum

She is so very thorough I am 100 # satisfy

Betty Jean Nowicki Feb 21 2020

Review for Dr. McManmon

I was very at ease with this doctor but reading his reviews is all from Indiana I don’t see anything from Las Vegas, is where I went to see him at wellishVision Institute so is he still practicing Indiana also I need reviews from Las Vegas,

Pat Feb 20 2020

Review for Dr. van Putten

Dr. Lynch at the practice is one of the most caring and competent dentists I have ever seen. They are not in my new insurance network, but I will stay with them anyway.

AB Feb 19 2020

Review for Dr. Mader

Amy Hase Feb 18 2020

Review for Dr. Reddy

I fell on a pier up in New Buffalo and broke my left hip, Dr. Cien was very reassuring and I felt confident that he really knows his stuff. I have had good results from the surgery and I believe he did a great job.

Steve Cooreman, South Bend Indiana Feb 14 2020

Review for Dr. Cien

was sick and hurting took real care of my pain pain was in my left knee and lower back got to move around a lot better now able to enjoy life and grandkids again a great doctors

Vinnie R. Feb 11 2020

Review for Dr. Landrum

I was so pleased with Dr Cien when he did a knee replacement for me. He was very thorough explaining about the surgery and the recovery. He is so caring and spends the time with you to answer all your questions. I am so thankful for finding Dr Cien and highly recommend him to others.

Susan Hemphill in Knox, IN - Feb 10 2020

Review for Dr. Cien

Dr. Fuller is very good at listening at concerns that you have. He is also a tremendous surgeon.

Feb 08 2020

Review for Dr. Fuller

Jeannie Rhodes Feb 03 2020

Review for Dr. Annis

Sue Schramm Feb 02 2020

Review for Dr. Reddy

Great!

Jan 31 2020

Review for Dr. Young

has helped me each time i had severe pain. was a better experience this time with the procedure becaue i could relax with the valium.

Teddi P. Jan 30 2020

Review for Dr. Landrum

its always a blessiing when i come in because of the progress that im making we map out a plan and its working so greatfull

Christopher M. Jan 27 2020

Review for Dr. Landrum

I am so pleased with my treatment. I have had knee pain for 12 years. With one treatment, I have 95% less pain, overall. Co-workers and friends are amazed at the difference.

Brenda R. Jan 25 2020

Review for Dr. Landrum

Melissa C Jan 24 2020

Review for Dr. Reddy

JoAnn Darby Jan 24 2020

Review for Dr. Cien

brittany Jan 24 2020

Review for Dr. Fishbaugh

Dr. Cien was on point with my diagnosis, including the recommended medical care required. Even though my health issue was a common occurrence, I was treated with the utmost care and respect by Dr. Cien and his staff.

Diana M. Jan 23 2020

Review for Dr. Cien

Mary Lou Jan 22 2020

Review for Dr. Reddy

Sheila M. Jan 21 2020

Review for Dr. Mader

Effective and efficient staff. Very professional

Jan 15 2020

Review for Dr. Rutchik

Always great care and excellent staff very professional

Jan 14 2020

Review for Dr. Mader

Al from LaPorte Jan 13 2020

Review for Dr. Reddy

He has helped me immensely with my stroke and understanding how the brain works. Thanks Doc!

Jan 08 2020

Review for Dr. Macellari

Prompt, they have comfort items, pleasant staff, Dr. Mader is expedient, Robin is amazing! Really good experience.

Jan 07 2020

Review for Dr. Mader

Brenda M. Jan 06 2020

Review for Dr. Landrum

We love Dr. Fishbaugh! He's the best!

Carole A Brown Jan 03 2020

Review for Dr. Fishbaugh

Jennifer R. Dec 27 2019

Review for Dr. Lyons

Ms. Franklin Dec 24 2019

Review for Dr. Lyons

Ann Leiler Dec 17 2019

Review for Dr. Lyons

Very professional, hardly any wait time took care of problem,highly recommended

BOB GREENE Dec 13 2019

Review for Dr. Dinnon

I promise you that you are not a priority patient to this doctor if you are not a Notre Dame athlete. He will not listen to you. This facility has too many patients. They are quick to get you in and out.

Dec 12 2019

Review for Dr. Yergler

Lisa VanHimbergen/Mary Ann Kalka Dec 12 2019

Review for Dr. Guentert

Had a great visit

Betty H. Dec 11 2019

Review for Dr. Landrum

Dennis Carr in Nappanee, IN - Dec 11 2019

Review for Dr. Cien

Jana D. (Granger, IN) Dec 11 2019

Review for Dr. Reddy

They exceeded all my questions and I feel very comfortable there.

Dec 10 2019

Review for Dr. Mader

Got to appt early and they got me right in. Exrays and cleaning in just over an hour .eveyone was friendly and very helpful

Pam Dec 07 2019

Review for Dr. Mader

Verdon Feldman Dec 05 2019

Review for Dr. Cien

Location

Saint Joseph Regional Medical Center

5215 Holy Cross Pkwy, Mishawaka, IN 46545