Reid Health

67%

Patients that would definitely recommend
3% lower than the national average


Reid Health is a medical facility located in Richmond, IN. This hospital has been recognized for Pulmonary Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Respiratory failure following surgery
  • Bloodstream infection following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

67%

Would definitely recommend
3% lower than the national average

Reid Health

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

Reid Health

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

She always listens to my concerns. She asks questions to see if there is any other needs. She is a very good physician for someone with all of my healthcare issues.

Deb Jun 15 2021

Review for Dr. Marsteller

Annual testing and review for valve replacement and Colestrol status

Jun 11 2021

Review for Dr. Fry

To do justice to Dr Fry we need more than five stars - he is in a class all his own.

Frank Walker Jun 11 2021

Review for Dr. Fry

Semi-annual checkup. Dr Fry has been my cardiologist for 8 years. I can’t think of a better cardiologist and I have seen many prior to becoming his patient. He is thorough, uses cutting edge technology and sincerely cares about his patients.

Martie Jun 09 2021

Review for Dr. Fry

Dennis Sterling Jun 08 2021

Review for Dr. Fry

Location

Reid Health

1100 Reid Pkwy, Richmond, IN 47374

Frequently Asked Questions

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