Physicians' Medical Center

86%

Patients that would definitely recommend
16% higher than the national average


Physicians' Medical Center is a medical facility located in New Albany, IN. This hospital has been recognized for Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
86%

Patients who gave a rating of 9 or 10
17% higher than the national average

86%

Would definitely recommend
16% higher than the national average

Physicians' Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%75%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%68%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%87%66%

Physicians' Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%75%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%73%

Providers

Provider Reviews

Caring and compassionate! The best!

V Healy Jan 17 2021

Review for Dr. Strobel

Dr. Rouben seems sincere. He answers all of your questions. Two months after my surgery I'm still having some problems. Dr. Rouben thinks physical therapy will solve my problems. I'll update after my therapy.

Jan 17 2021

Review for Dr. Rouben

The doctor spent quality time with me and answered my questions in easy to understand terms.

Jan 15 2021

Review for Dr. Quill

She almost killed my mother in 2008 and was banned from Floyd Memorial Hospital. I can’t believe Baptist has brought her back.

Jan 15 2021

Review for Dr. Hutchinson

The doctor was straight to the point. Gave me options that we came up with a treatment plan right for me. I recommend

Jason Jan 13 2021

Review for Dr. Saccone

Location

Physicians' Medical Center

4023 Reas Ln, New Albany, IN 47150

Frequently Asked Questions

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