Memorial Hospital Of South Bend

78%

Patients that would definitely recommend

8% higher than the national average

Memorial Hospital Of South Bend is a medical facility located in South Bend, IN. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2023)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

  • Death in procedures where mortality is usually very low
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

1 rating was better than expected

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10

4% higher than the national average

78%

Would definitely recommend

8% higher than the national average

Memorial Hospital Of South Bend

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%80%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%80%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%62%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%52%

Memorial Hospital Of South Bend

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%62%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Referred to him by my dermatologist 13 days ago for skin cancer at my eye. Have called there twice, both times told will get back to you shortly. Again, 13 days and still no appointment.

Feb 29 2024

Review for Dr. Langford

He is so genuine and the office staff moves fast and supper friendly

Feb 26 2024

Review for Dr. Zabukovic

Dr. Akre listened to my concerns, looked at and showed me mri results and ultimately replaced my knee. I’m very happy with his treatment and care. He is very friendly, pleasant, knowledgeable, and interested in your best care.

Daniel Haverty Feb 23 2024

Review for Dr. Akre

I am 76 years old and dr Whitney is one of the best doctors I’ve ever had. Don’t let his picture fool you. He looks young but is a great doctor. I’ve recommended several people to him and this is something I don’t normally do

John Gish Feb 22 2024

Review for Dr. Whitney

I've been dealing with a health problem recently and while each of the specialists I've interacted with has had some good input, nobody gave me the big picture until I saw Dr. Schmeltz yesterday. He took the time to explain what was going on in language that I could understand and now I feel more...

Tom Haikin Feb 22 2024

Review for Dr. Schmeltz

Location

Memorial Hospital Of South Bend

615 N Michigan St, South Bend IN 46601

CallDirections

(574) 647-1000

Frequently Asked Questions

Where is Memorial Hospital Of South Bend located?

Memorial Hospital Of South Bend is located at 615 N Michigan St, South Bend, IN 46601. Find other locations and directions on Healthgrades.

Has Memorial Hospital Of South Bend won any recent awards from Healthgrades?

Yes, Memorial Hospital Of South Bend has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Memorial Hospital Of South Bend highly rated with patients?

76% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Memorial Hospital Of South Bend score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Memorial Hospital Of South Bend?

Phone number, appointment information, and directions can be found on Healthgrades Memorial Hospital Of South Bend profile..

How does Memorial Hospital Of South Bend rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

615 N Michigan St

South Bend, IN 46601

Directions

(574) 647-1000