Johnson Memorial Hospital

69%

Patients that would definitely recommend
1% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

69%

Would definitely recommend
1% lower than the national average

Johnson Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%72%66%

Johnson Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%84%73%

Providers

Provider Reviews

Dr Records is a caring and knowledgable doctor. He is smart and works with you to determine the diagnosis and proper treatment. We like him so much that he treats our whole family, parents, Grandparents, siblings, sons and daughters. He is out of my network and I dont care. I go to him no matter.

Sep 14 2020

Review for Dr. Records

Best Doctor ever

Aug 27 2020

Review for Dr. Gollapudi

Dr. Milner is very knowledgeable and can usually narrow down problems quickly. Always makes you feel welcome and listens well to what you are concerned about. Her staff is also very welcoming and make you feel right at home during visits.

Clint Aug 25 2020

Review for Dr. Milner

Dr. Snyder is the best. Always willing to listen and take care of any issues you might have.

Pam Aug 14 2020

Review for Dr. Snyder

Very Easy to get an appointment

Aug 13 2020

Review for Dr. Beeson

Dr Mader is thorough and I feel truly caring.

Susan Fish Aug 01 2020

Review for Dr. Mader

Mary C. Jul 17 2020

Review for Dr. Advani

Jun 29 2020

Review for Dr. Murphy

Dr Zapinkski treats my sleep apnea. She explained my treatment and answered my questions kindly & clearly. Her prescribed respiratory therapy has improved my condition and improved my overall health. I can easily recommend her to anyone.

Joe Jun 28 2020

Review for Dr. Zapinski

JIOY Jun 26 2020

Review for Dr. Bright

Very excellent. Really, really sweet and caring. We need more doctors like her. Telling all my family and friends. Highly recommend!

Jun 21 2020

Review for Dr. Beeson

Excellent. Very caring and took his time to listen. Very thorough. Highly recommend

Jun 21 2020

Review for Dr. Beeson

As a man and given the circumstances, my vasectomy could not have gone smoother. Good doc here

Barry H. Jun 06 2020

Review for Dr. Salvas

May 29 2020

Review for Dr. Beeson

May 21 2020

Review for Dr. Beeson

May 20 2020

Review for Dr. Dudley

Floyd Bruner May 19 2020

Review for Dr. Mayer

Dr. Conti takes the time to listen to you after he has thoroughly discussed his concerns and (hopefully) accolades. I have had several Cardiologists over the past 20 years and Dr. Conti is by far the best at listening, explaining and caring.

Randy Coburn May 18 2020

Review for Dr. Conte

Sad to know she's left Indy. She was very attentive. The best care.

May 11 2020

Review for Dr. Adade

Peanut May 06 2020

Review for Dr. Norris

He was my doctor for over 25 years.and I had to leave him over the Obamacare because he did not take it but now I am out of that and I want to come back!

Susie Spears May 04 2020

Review for Dr. Snyder

He doesn't explain anything before the surgery. His staff is very rude, especially who did the thread removal after the surgery. My eyelid looks pretty bad even after the surgery 3 years later. I am embarrassing to see people....I am regretting to use him. Yes, it is that bad.

June Apr 28 2020

Review for Dr. Welsh

Jim BROWN Apr 11 2020

Review for Dr. Dudley

Ace Ventura Apr 10 2020

Review for Dr. Beeson

Dr. Armstrong is wonderful. I had melanoma. She saved my life by early detection and direction. I have other skin issues and she has helped me tremendously.

Apr 07 2020

Review for Dr. Armstrong

I absolutely think Dr. James is great..I have been a patient of his for several years...he also has been the doctor of several of my friends and they feel the same way...I would highly recommend him to any one. LorineWard Martinsville, Ind

Lorine Ward Apr 02 2020

Review for Dr. James

Pretty Good Doctor. I would recommend. Helps me when I go in

Patient#01835 Mar 26 2020

Review for Dr. Samuels

Love Dr Dudley. He has always taken time to listen to me. I am glad I found him for my doctor

Mar 10 2020

Review for Dr. Dudley

Excellent! Always very kind & explains everything in great detail. Never rushed on any appointment I have ever had. I've been going to her for years & trust her opinion on everything. Staff is wonderful too. Always willing to help you in anyway they can!!

Mar 09 2020

Review for Dr. Stitle

Debra White Mar 08 2020

Review for Dr. Benjamin

Feb 29 2020

Review for Dr. Dudley

I'm so impressed with Dr Booths listening skills, feedback and staff follow up. It's nice to meet a Dr that has humane qualities.

Deloris Feb 25 2020

Review for Dr. Booth

Superior heart doctor! Dr. Gadeela saved my life! How could I ever thank him enough for that or give him less than five stars? Could not!

Kenneth Hinckley Feb 22 2020

Review for Dr. Gadeela

Worst experience with a doctor in the medical field I’ve ever had. Rude and unprofessional, self centered and cared about himself not the patient.

Feb 20 2020

Review for Dr. James

End of November saw Dr at Danville was to be scheduled for a cardiac cath but as of today never heard from Danville or Community South.

Lee Harrison Feb 11 2020

Review for Dr. Gadeela

Dr. Saha listens to me and makes appts. for me with other providers for them to see me if he thinks it is necessary. His staff is wonderful and Dr. Saha has personally called me at home on a weekend to give me reports of tests made so that "I wouldn't worry". How many doctors do that????

Pat Newbold Feb 10 2020

Review for Dr. Saha

Best Doctor instantly love her personality. Personable made me feel relaxed and easy to talk to. Will recommend her for sure.

Rita Rush Feb 05 2020

Review for Dr. Milner

Indy, IN - Feb 03 2020

Review for Dr. Dudley

One of the best and most pleasant MD's you will ever see.

Feb 02 2020

Review for Dr. Armstrong

Dr. Adade was my Dr. in Indianapolis for 6 yrs. She was always attentive to my health needs and any concerns. Hated to see her leave.

V.Martin Feb 01 2020

Review for Dr. Adade

Dr. Samuels is incredibly proactive in our health care. He is honest, kind, thorough and does not rush us through our appointments

Nelson Feb 01 2020

Review for Dr. Samuels

Stephanie McWilliams Jan 31 2020

Review for Dr. Beeson

Wonderful and caring

Jan 31 2020

Review for Dr. Hensley

Deloris Thompson Jan 30 2020

Review for Dr. Mayer

Dr. Hensley takes the time to know you. She has been my doctor for the last 10 years. She truly wants what is best for myself and helps me to achieve better health. I have recommended her to my family and friends and will continue to do so. My children are also her patients.

TROY T. Jan 26 2020

Review for Dr. Hensley

She might has well be a drug dealer. She is one of the doctors that have helped create the opioid epidemic.

Jan 22 2020

Review for Dr. Hensley

Angela Wilkerson Jan 17 2020

Review for Dr. Moore

Dr. Dana has used acupuncture on my back with success for several applications and discovered my Type 2 diabetes and initiated treatment. I am very pleased with his approach to my issues.

Chuck S. Jan 11 2020

Review for Dr. Dana

Judy blackburn Jan 11 2020

Review for Dr. Hensley

Wonderful doctor. Can’t understand any 1-star rating. Thanks Doc!

Jan 10 2020

Review for Dr. Samuels

Mary Massey Jan 09 2020

Review for Dr. Samuels

Excellent doctor - would prefer not to go to anyone but him but if he is not in then I will go to someone else

Jan 08 2020

Review for Dr. Snyder

Dec 19 2019

Review for Dr. Samuels

Very satisfied with the work he did.

James McCain Dec 17 2019

Review for Dr. Vornehm

I have been a patient of Dr. Bourdillon for six years. He has consistently provided me with the highest level of medical care. He is very patient and thoroughly answers all my questions and concerns.

Charles Martin Dec 14 2019

Review for Dr. Bourdillon

Sorry to see her leave Indianapolis. Probably the best doctor I ever had.

Dec 12 2019

Review for Dr. Adade

She is a wonderful and caring doctor and cares about her Patients health and she takes the time to listen too you I just love her and I wouldn’t want no other doctor then her

Lavonda Ford Dec 09 2019

Review for Dr. Hensley

Anonymous Dec 01 2019

Review for Dr. Deheer

Dr. Hensley has been my physician for more than 10 years. She is friendly, professional, knowledgeable, caring, and one of the best out there. I am very thankful to have her as my doctor and I highly recommend her.

Marilee Dec 01 2019

Review for Dr. Hensley

Doc saved my life during a difficult time in my life.

Mike Everling Nov 27 2019

Review for Dr. Bright

Shirley Hill Nov 22 2019

Review for Dr. Eberwine

was a patient in Indiana and loved the personal care and attention

Nov 21 2019

Review for Dr. Adade

Anonymous Nov 20 2019

Review for Dr. Murphy

Tracie Kelley Nov 18 2019

Review for Dr. Milner

Dr. Houston has been my doctor for a few years and was there to comfort me when my husband passed. He is a very caring and concerned person, as well as a great physician. Would not even consider changing doctors.

Deborah Applegate Nov 16 2019

Review for Dr. Houston

Marie Middleton Nov 14 2019

Review for Dr. Dudley

Dottie G Nov 14 2019

Review for Dr. Graham

Dr. Murphy seems knowledgeable about thyroid disease but the customer service of her office is terrible. Twice I ran out of medication for 2 and 3 days because they delayed responding timely and seemed not concerned when told when I would run out of medication.

Unhappy patient Nov 11 2019

Review for Dr. Murphy

She is incredibly caring and never gives up finding answers. She spent countless hours researching and continues to do so.

Nov 06 2019

Review for Dr. Hensley

Very friendly and explained things well.

Oct 23 2019

Review for Dr. Wiseman

Barbara Butler Oct 05 2019

Review for Dr. White

Nancy Ryan Oct 02 2019

Review for Dr. Welsh

Uncaring and completely oblivious to my conditions. Referred me out and made me feel like a burden to her. I left crying her office every time and I will NEVER be back.

Sep 27 2019

Review for Dr. Mayer

Cardiac Ablation

Sep 14 2019

Review for Dr. Purohit

FW Sep 11 2019

Review for Dr. Warnock

Dr. Samuels has been my primary physician for 20 years. I have no reason to think about finding another Doctor. He has taken good care of me. I have never found him to anything but polite and professional. His staff is top notch as well.

Alex Kulik in Greenwood - Sep 08 2019

Review for Dr. Samuels

IKnowAndy Sep 05 2019

Review for Dr. Houston

Best Doctor around !!!

MICHAEL L. Aug 25 2019

Review for Dr. Hensley

I feel very fortunate to be a patient of Dr. Mahli. He listens and answers all questions I have and is probably the nicest and smartest Doctor I ever had. I would recommend him to anyone.

MMarquez Aug 22 2019

Review for Dr. Malhi

Dr Eads is always prompt and thorough. Appreciate the fact we can get in and out quickly!

Sharon Miller Aug 13 2019

Review for Dr. Eads

He is very timely and helpful

Aug 06 2019

Review for Dr. Samuels

Found Dr Moore to be thorough and thoughtful in diagnosis, making recommendations, and follow up. Found him to be personable, understanding and easy to talk to.

Aug 05 2019

Review for Dr. Moore

Dr. Samuels is always very professional and takes the time to talk to me about why I am there. The office staff members are always friendly and work to get us in as quick as possible when needed. I would definitely recommend Dr. Samuels.

Aug 03 2019

Review for Dr. Samuels

Came off as kind of smug and Condescending also has a rude staff.... if I didn’t need my prescriptions I would’ve walked out the first visit gave him a couple more opportunities to make a better impression failed both times.

KF in IN - Aug 03 2019

Review for Dr. Bright

Jerimey Aug 03 2019

Review for Dr. Bright

I love having Dr George Small Jr for my MD, he explains things in terms that everyone can understand, is down to earth, quiet office, lovely assistant Carol. Knowledgeable about everything! Never rushes you!

Gail H Aug 02 2019

Review for Dr. Small

Horrible doctor. Dismissive, arrogant, and rude. Has no business being in practice. Missed crirltical diagnosis. Uneducated and uncaring. Don’t put your life in his hands.

Aug 01 2019

Review for Dr. Samuels

Steve Stuard Jul 29 2019

Review for Dr. Samuels

Steve Summers Jul 26 2019

Review for Dr. Samuels

My husband and I have been seeing Dr. Samuels over 20 years. He has always been very professional. He answers our questions with respect and in a manner which is easily understood. We both would highly recommend him to anyone that needs medical attention.

Joe and Pam Jul 26 2019

Review for Dr. Samuels

Jul 26 2019

Review for Dr. Samuels

Dennis Laakman Jul 25 2019

Review for Dr. Samuels

Dr. Samuels has been my doctor for 20+ years. The office staff is competent and friendly, and wait times are very acceptable. Dr. Samuels always takes time to listen and ask questions about anything going on with your health. I have never had any negative issues with him.

Jul 25 2019

Review for Dr. Samuels

Mike Campbell Jul 24 2019

Review for Dr. Samuels

Dr. Fisher is a wonderful surgeon! He saved my leg and provided fantastic follow up care! I would recommend him to any one in a heartbeat!

Bob Leveranz Jul 07 2019

Review for Dr. Fisher

Jul 04 2019

Review for Dr. Kolody

Location

Johnson Memorial Hospital

1125 W Jefferson St, Franklin, IN 46131

Frequently Asked Questions

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