Iu Health West Hospital


Patients that would definitely recommend
9% higher than the national average

Iu Health West Hospital is a medical facility located in Avon, IN. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.


Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2020, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience

Patients who gave a rating of 9 or 10
7% higher than the national average


Would definitely recommend
9% higher than the national average

Iu Health West Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well


Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well


Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients


Discharge Information

Percent of patients who said they were given information about recovering at home


Care Transition

Percent of patients who said they understood their care needs when they left the hospital


Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff


Iu Health West Hospital

National Average


Percent of patients who said the area around their rooms was always kept quiet at night



Percent of patients who said their room and bathroom were always kept clean



Provider Reviews

Now I have more pain and complications after having surgery with Doctor Helen Bernie in February 2021. I regret having this surgery. Daniel A.

Daniel Jul 27 2021

Review for Dr. Bernie

Dr. Hoffman repaired a non healing fracture in my foot several years ago. He did a great job. So when my other foot started bothering me a few months ago I went back to him. Received an injection that took my pain away.

Nikki Jul 24 2021

Review for Dr. Hoffman

Excellent doctor. He listens to you and explains what’s going on and generally cares about the quality of your life and health. Would recommend highly.

Jul 23 2021

Review for Dr. Mazanek

I appreciate the time Dr. Trippi spent with me, explaining cause and effects of my issues and working to resolve my problems. He has a great bedside manner.

Jul 23 2021

Review for Dr. Trippi

He is the best! My teeth seem to be extraordinarily difficult to work with and HAVE been since I was a kid, (I'm now 68). He is wonderful; SO patient, conscientious and careful. & His staff are just as conscientious and friendly as HE is!!

Jul 20 2021

Review for Dr. Tancredi


Iu Health West Hospital

1111 Ronald Reagan Pkwy, Avon, IN 46123

Frequently Asked Questions

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