Indiana University Health West Hospital

82%

Patients that would definitely recommend
12% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2019, 2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2018)

Superior clinical outcomes in the care and treatment of stroke

Gastrointestinal Care Excellence Award™ (2017)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

General Surgery Excellence Award™ (2017)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Death in procedures where mortality is usually very low

2 ratings were better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
80%

Patients who gave a rating of 9 or 10
11% higher than the national average

82%

Would definitely recommend
12% higher than the national average

Indiana University Health West Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Indiana University Health West Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Indiana University Health West Hospital

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Providers

111 S Front St Harrisburg, PA 17101undefined mi
10421 E County Road 100 N Indianapolis, IN 46234undefined mi
535 Barnhill Dr # 473 Indianapolis, IN 46202undefined mi
1115 Ronald Reagan Pkwy Ste 206 Avon, IN 46123undefined mi
55 Brendon Way Zionsville, IN 46077undefined mi
Dr. John Adelsperger, DDSOral & Maxillofacial Surgery
Dr. John Adelsperger, DDS
1040 Patrick Pl Ste A Brownsburg, IN 46112undefined mi
1801 Senate Blvd Ste 700 Indianapolis, IN 46202undefined mi
1001 W 10th St Indianapolis, IN 46202undefined mi
535 Barnhill Dr Indianapolis, IN 46202undefined mi
Dr. Paul Anthony, MDRadiation Oncology
Dr. Paul Anthony, MD
4650 Jefferson Ln NE Albuquerque, NM 87109undefined mi
Dr. Brian Badman, MDOrthopedic Shoulder & Elbow Surgery
Dr. Brian Badman, MD
12188 N Meridian St Ste 330 Carmel, IN 46032undefined mi
Dr. Nancy Baird, MDInternal Medicine
Dr. Nancy Baird, MD
1801 Senate Blvd Ste 355 Indianapolis, IN 46202undefined mi
1115 Ronald Reagan Pkwy Avon, IN 46123undefined mi
Dr. Valerie Ball, MDEar, Nose, and Throat
Dr. Valerie Ball, MD
11725 N Illinois St Ste 445 Carmel, IN 46032undefined mi
1001 N Madison Ave Greenwood, IN 46142undefined mi
Dr. Laura Barnett, MDHospital Medicine
Dr. Laura Barnett, MD
1800 N Capitol Ave # 140 Indianapolis, IN 46202undefined mi
200 Lothrop St Pittsburgh, PA 15213undefined mi
1801 Senate Blvd Indianapolis, IN 46202undefined mi
1115 Ronald Reagan Pkwy Ste 247 Avon, IN 46123undefined mi
6845 E US Highway 36 Ste 600 Avon, IN 46123undefined mi
1801 Senate Blvd Ste 635 Indianapolis, IN 46202undefined mi
1115 Ronald Reagan Pkwy Ste 100 Avon, IN 46123undefined mi
Dr. Claire Bernardin, MDObstetrics & Gynecology
Dr. Claire Bernardin, MD
1115 Ronald Reagan Pkwy Ste 266 Avon, IN 46123undefined mi
820 N Samuel Moore Pkwy # A Mooresville, IN 46158undefined mi

Location

Indiana University Health West Hospital

1111 Ronald Reagan Pkwy, Avon, IN 46123