Franciscan Health Munster
Patients that would definitely recommend
4% higher than the national average
Hospital Quality
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
6% higher than the national average
Would definitely recommend
4% higher than the national average
Franciscan Health Munster
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Franciscan Health Munster
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Nov 21 2020
Review for Dr. Balagani
I called to set up an appointment and Anna or Hannah was very rude. She acted like I should know the terms to use like a plastic surgeon. She wouldn’t even book me an appointment.
Lily blue. Nov 17 2020
Review for Dr. Galante
Dr Singh is an amazing doctor. I had seen several Oncologists who couldn't figure out what was wrong but when I chose to see Dr Singh, she figured it out quickly! When she gave me my Waldenstrom’s Macroglobulinemia diagnosis, she was very compassionate and made me feel comfortable & safe that I...
Lyndsey Mayfield Nov 14 2020
Review for Dr. Singh
My family absolutely LOVES Dr. Champion! We’ve been going to her now for about 9 or 10 years at least. Never had a single problem with her and she actually cares about us and what we have to say. She does try to get in and out quickly, but always takes time to answer all questions. She and her...
Nov 14 2020
Review for Dr. Champion-Odusola
Location
Frequently Asked Questions
Where is Franciscan Health Munster located?
Has Franciscan Health Munster won any recent awards from Healthgrades?
Does Franciscan Health Munster score well in safety ratings?
I have been with Dr. Balagani for a number of years. He has taken good care of my eyes. He is caring and compassionate. I have now followed him to his new location. I love the new location. So spacious and easy to park and get into the office. Beautiful modern decor inside. Very calming and...