Baptist Health Floyd
Patients that would definitely recommend
2% higher than the national average
Hospital Quality
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
3% higher than the national average
Would definitely recommend
2% higher than the national average
Baptist Health Floyd
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Baptist Health Floyd
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Ronald shelton May 15 2021
Review for Dr. Stavens
I love Dr Schaper he always takes the time and great care to do for his patients! I would highly recommend him been seeing him for 14 plus years
Terri Gibson May 15 2021
Review for Dr. Schaper
Yes. Absolutely. Already have. He is excellent. He did my total knee over 5 years ago and have been very pleased with the outcome.
May 15 2021
Review for Dr. Schaper
I love Dr. Schaper. Very professional and explained things very well.
May 14 2021
Review for Dr. Schaper
Location
Frequently Asked Questions
Where is Baptist Health Floyd located?
Has Baptist Health Floyd won any recent awards from Healthgrades?
Does Baptist Health Floyd score well in safety ratings?
DR. Stavens is a good heart dr. in 2019 I went to ER with trouble and he put a stent in. since then I've had 3 follow ups at his Hanover office. Each has been a bad experience. if you have an appt. at 4 you can expect to see him at 6 for a 5 minutes about eating things that swim and fly. I visited...