Iu Health West Hospital
Iu Health West Hospital is a medical facility located in Avon, IN. This hospital has been recognized for Patient Safety Excellence Award™ and Outstanding Patient Experience Award™.
Patient Experience Rating
3% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2024, 2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Outstanding Patient Experience Award™ (2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceIu Health West Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Iu Health West Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Meander Apr 11 2024
Review for Dr. Hupfer
I have been rescheduled three times by IU Health stating that they had me scheduled for the wrong provider. So after waiting for four months for an appointment with the IU Health provider to rule out cancer. But two days before the appointment that was supposed to be in person. I get a call stating...
Frustrated patient Apr 10 2024
Review for Dr. Ahmed
I was referred to this doctor to get a second opinion on issues I have been experiencing for about 10 years now. The vibes were bad as soon as he opened the door. I instantly got uncomfortable. He was very sparky with his questions and responses. I was too uncomfortable to ask more questions,...
Apr 10 2024
Review for Dr. Mohanty
Good at listening and explaining issues that you are having when I see other doctors I feel like they forgot why they became doctors but I don't feel that way when I see her
Derrick Dennis Apr 09 2024
Review for Dr. Macgregor
I had a really terrible experience with this provider. It was telehealth and they could not hear me and I had to repeat myself multiple times. The provider was holding up a magnifying glass to the screen to read the questions they were asking me. The appointment felt robotic, and I did not feel like...
Patient1002 Apr 09 2024
Review for Dr. Creps
Location
Iu Health West Hospital
Frequently Asked Questions
Where is Iu Health West Hospital located?
Iu Health West Hospital is located at 1111 Ronald Reagan Pkwy, Avon, IN 46123. Find other locations and directions on Healthgrades.
Has Iu Health West Hospital won any recent awards from Healthgrades?
Yes, Iu Health West Hospital has been awarded with Patient Safety Excellence Award™ and Outstanding Patient Experience Award™ in the past two years.
Is Iu Health West Hospital highly rated with patients?
71% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Iu Health West Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Iu Health West Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Iu Health West Hospital profile..
How does Iu Health West Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Had an acute knee injury from exercising, so I called and made an appt. They scheduled me with Dr. Hupfer. On the first appt. he did not listen to my description of the injury, he did not read the notes prior to, and only looked at the x-rays as he showed them to me. Wrote off my injury as just...