OSF Saint Joseph Medical Center

75%

Patients that would definitely recommend
5% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Spine Surgery Award™ (2018)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Respiratory failure following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

75%

Would definitely recommend
5% higher than the national average

OSF Saint Joseph Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

OSF Saint Joseph Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

I went to numerous doctors in the area and Chicago. I also went to Mayo in Minnesota. Dr. Li was the only doctor to help. He cares and I think is by far the best. No comparison. He completely changed my life.

Jeff Jun 24 2020

Review for Dr. Li

Dr. Foster has been my counselor for two years now and he's a blessing to me. His guidance and support means a whole lot. I thank God for him!

Jun 13 2020

Review for Dr. Foster

Dr. Fassett, Has done both of my fusions 10 years apart. I would never go to another doctor for this kind of care. He and his team are wonderful.

Cervical/Lumbar fusion Jun 06 2020

Review for Dr. Fassett

Back pain is GONE! Was skeptical at first, but Dr. Kukkar was friendly, professional and confident in his ability to help me.

Mack Jun 05 2020

Review for Dr. Kukkar

Jun 04 2020

Review for Dr. Chalian

Jun 02 2020

Review for Dr. Pinter

Dr. Braadstad literally saved my life four years ago. And the fact that I am still alive after all that -- long story! -- is very much due to his care. I can't speak too highly of him.

Jim Stanlaw Jun 01 2020

Review for Dr. Braastad

Matt Mulvey May 13 2020

Review for Dr. Nardone

May 09 2020

Review for Dr. Osborne

Dr. Kolb performed two total knee replacements on me in 2018. I cannot say enough about how professional and wonderful he and his staff are. I am so pleased with the results. His staff made what could have been a very stressful time much less worrisome. I am two years out and fully recovered.

Sarah R Apr 30 2020

Review for Dr. Kolb

Nancy Wilson Apr 08 2020

Review for Dr. Smith

Shay Apr 02 2020

Review for Dr. Kukkar

Unsafe doctor

Mar 25 2020

Review for Dr. Smith

Dr. Novotny took over my surgery and did a great job. He and the therapy got me back on my feet. Even though my healing process was different than others, he saw me quickly for any issues I had during recovery. I highly recommend this doctor!

Mar 24 2020

Review for Dr. Novotny

Was not scheduled for procedure till next Wednesday. Have procedure every five weeks. Due to virus, they called me and did procedure early. Dr. Matter and staff excellent. Thank You for the care and concern of this patient.

Gary B. Mar 20 2020

Review for Dr. Matter

My visit went great. I would go back when necessary & I would recommend Dr Armstrong to everyone

Mar 20 2020

Review for Dr. Armstrong

Top notch

Wendi F. Mar 17 2020

Review for Dr. Matter

Hands down, one of the best...knowledgeable and approachable and straight forward.

L. Brown Mar 16 2020

Review for Dr. Keller

Good professional office experience

Mark B. Mar 13 2020

Review for Dr. Matter

professional and greast to work

Cary F. Mar 13 2020

Review for Dr. Matter

very good

Todd W. Mar 11 2020

Review for Dr. Matter

Beverly G. Mar 10 2020

Review for Dr. Matter

I had a wonderful experience

Carrie F. Mar 10 2020

Review for Dr. Matter

excellent

P. M. Mar 10 2020

Review for Dr. Matter

great

Charles A. Mar 10 2020

Review for Dr. Matter

Matt Mar 09 2020

Review for Dr. Fassett

quick and painless

Lora G. Mar 06 2020

Review for Dr. Matter

Very friendly, caring staff from pre to post-procedure.

Anonymous Mar 05 2020

Review for Dr. Matter

Dr. Newcomer is a total professional. My pre-surgical, surgical, and post-surgical care have been excellent. Very organized and a great team of people.

Mar 03 2020

Review for Dr. Newcomer

very helpful

Anonymous Mar 02 2020

Review for Dr. Matter

Marshal Hawk Mar 02 2020

Review for Dr. Keller

C.C. Feb 27 2020

Review for Dr. Nardone

Symptomatic spinal cord tumor treated expertly and expeditiously. Pleasant physician.

Kevin Paulsen Feb 24 2020

Review for Dr. Fassett

Feb 21 2020

Review for Dr. Benyamin

Sara Feb 20 2020

Review for Dr. Francois

RUN from this person Feb 19 2020

Review for Dr. Widerborg

good

Candace T. Feb 18 2020

Review for Dr. Matter

went well, good experience

M. B. Feb 17 2020

Review for Dr. Matter

Everyone was very nice.

Steven H. Feb 15 2020

Review for Dr. Matter

as usual everyone is so nice and accomodating i trust dr Matter

Anonymous Feb 14 2020

Review for Dr. Matter

Dr. Li is a very good doctor. Listens and takes to explain issues.

Feb 13 2020

Review for Dr. Li

everyone was super helpful and knmowledgable.love the friendly staff

Anonymous Feb 12 2020

Review for Dr. Matter

the staff was very professional, compassionate....top rate....we are privileged to have such caring people

Anonymous Feb 07 2020

Review for Dr. Matter

Debbie Majors Feb 06 2020

Review for Dr. Siri

Ever since I walked through the doors of this office they have listened to my issues and helped me discover the issues causing my pain. I highly recommend Dr Matter and the staff here because they care about their patients and helping them find relief.

N. G. Feb 05 2020

Review for Dr. Matter

good

Wayne S. Feb 04 2020

Review for Dr. Matter

Dr. Keller is the best! He’s very caring, thorough, and highly skilled. He repaired my rotator cuff and replaced my knee. I feel totally confident under his care!

Toni Gorrell Feb 04 2020

Review for Dr. Keller

I would highly recommend Dr. Scott Pinter. I find him to be very knowledgeable. I've had several procedures done and I'm very pleased with the results. I value his opinion and professionalism. So happy he's my doctor.

Sharon in Towanda - Jan 31 2020

Review for Dr. Pinter

Dr fasset made me feel that his confidence in doing my procedure and I have done very well

Bonnie Bailey Jan 30 2020

Review for Dr. Fassett

good

W. C. Jan 29 2020

Review for Dr. Matter

everyone exremely nice and professional

Lynne R. Jan 29 2020

Review for Dr. Matter

Dr. Matter is so nice...and everyone here is nice too. I would highly recommend.

Kelly D. Jan 28 2020

Review for Dr. Matter

I would highly recommend Dr Michel. He has been my Pulmonologist for many years now. Both me and my love him. He is very social, he is very explanatory, he just knows what he is doing. I do not trust many doctors but I solely trust Dr Michel ?????

Ren'a Miller Jan 27 2020

Review for Dr. Michel

I feel very safe with the staff and the care I receive here. The staff is very calming and friendly.

Anonymous Jan 27 2020

Review for Dr. Matter

Anonymous Jan 27 2020

Review for Dr. Matter

very good experience.

Terry P. Jan 25 2020

Review for Dr. Matter

Awesome Dr! Friendly, positive and was able to fix what another Dr couldn't figure out

Jan 24 2020

Review for Dr. Seibly

Katie Jan 23 2020

Review for Dr. Francois

positive experience

A. F. Jan 22 2020

Review for Dr. Matter

I first dealt with Dr. Matter and his facility in 2003. Te facility is a well oiled machine. Staff is knowledgeable, efficient, and kind. I was well informed at all times. I have total confidence in him and his staff.

Dian N. Jan 21 2020

Review for Dr. Matter

good

D. B. Jan 21 2020

Review for Dr. Matter

Maybe he’s good at procedures, but outside of that, awful. Unhelpful and indifferent. He did not seem interested in helping me and, frankly, searching on google was more helpful than he was. Would never go to him again.

Jan 21 2020

Review for Dr. Lange

Everyone was so nice and took great care of me! Thank you all!

Anonymous Jan 20 2020

Review for Dr. Matter

very good

Kevin L. Jan 20 2020

Review for Dr. Matter

really good.

Tim H. Jan 17 2020

Review for Dr. Matter

Staff in prop room and anesthsiast were friendly and professional. overall good experience.

Kathy S. Jan 16 2020

Review for Dr. Matter

Dr. Matter and his staff have been wonderful to work with through my procedure and diagnosis! Highly recommend!

Anonymous Jan 13 2020

Review for Dr. Matter

fine

L. S. Jan 10 2020

Review for Dr. Matter

Jan 10 2020

Review for Dr. Marley

I have been a patient of Dr. Matter for several years. He has surrounded himself with a staff that is as knowledgeable and professional as he is. Great doctor and great staff.

Belinda J. Jan 09 2020

Review for Dr. Matter

All of the care providers I worked with were very caring, helpful and good at what they do. Jenni, Mindy, Gayle, Rebecca, Garland and Shawn and Dr. MAtter all took excellent care of me.

Samantha S. Jan 08 2020

Review for Dr. Matter

everyone was great

Anonymous Jan 06 2020

Review for Dr. Matter

Dr.Fassett has operated on my back three times now and I am a lot better. His team took excellent care of me even though I was in a double room that I hated for three days.

Betty Goedeke Jan 01 2020

Review for Dr. Fassett

Dr. Marachello has provided excellent care for both my husband and myself through several broken bones over a period of several years. I appreciate her listening ear and compassionate care. She goes above and beyond to give you her personal attention. I highly recommend Dr. Marachello.

Dec 31 2019

Review for Dr. Marrochello

Steve Dec 30 2019

Review for Dr. Marrochello

Nathan Joerndt Dec 29 2019

Review for Dr. Matter

He is awesome very caring and shows compassion.

Jayson Dec 25 2019

Review for Dr. Grieco

i have been coming to dr mateter for a year i love his staff and he is kind and proffessional i would highly recommend coming here i also love the ease of the procedures and the relaxed environment with nurses and procedure room

Laura H. Dec 24 2019

Review for Dr. Matter

i had no issues went very smooth

Marnie S. Dec 23 2019

Review for Dr. Matter

From initial consultation to day of procedure experience everything was smooth as silk.

D. R. Dec 19 2019

Review for Dr. Matter

friendly and positive staff...gayle, jen, rochelle and chris made me feel comfortable thank you

Catherine F. Dec 19 2019

Review for Dr. Matter

Dr Matter and the nursing staff are all amazing. Mindy was especially wonderful.

Anonymous Dec 19 2019

Review for Dr. Matter

Hes been my husbands doctor for close to 10yrs, he explained every procedure and outcome, he makes time for YOU and super friendly, we absolutely appreciate him!!! Thank you!

Samantha & William Cool Dec 19 2019

Review for Dr. Li

Everything from my pre op appointment to the procedure was very professional and overall great experience.

Anonymous Dec 19 2019

Review for Dr. Matter

very attentive

Samantha P. Dec 18 2019

Review for Dr. Matter

everyone was nice i need tv lesson

H. B. Dec 18 2019

Review for Dr. Matter

Always a pleasant experience. Great care and staff!

Michele Dec 16 2019

Review for Dr. Matter

everyone was was sweet and helpful and very caring

Lucinda E. Dec 13 2019

Review for Dr. Matter

Excellent

Dec 12 2019

Review for Dr. Matter

Very professional and pleasant office and staff.

Rich C. Dec 11 2019

Review for Dr. Matter

If you need a stomach or bowel specialist Dr. Maatter is the doctor to see.

Anonymous Dec 11 2019

Review for Dr. Matter

all was good

Richard H. Dec 10 2019

Review for Dr. Matter

Good but hate the prep

Anonymous Dec 10 2019

Review for Dr. Matter

Welcoming and friendly staff. Good and pleasant experience.

Anonymous Dec 10 2019

Review for Dr. Matter

2 knee replacements. Excellent results.

Tom Mellor Dec 09 2019

Review for Dr. Keller

very good

Judy A. Dec 05 2019

Review for Dr. Matter

Location

OSF Saint Joseph Medical Center

2200 E Washington St, Bloomington, IL 61701