OSF Saint James - John W. Albrecht Medical Center

66%

Patients that would definitely recommend
4% lower than the national average


OSF Saint James - John W. Albrecht Medical Center is a medical facility located in Pontiac, IL. This hospital has been recognized for Pulmonary Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2021, 2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

66%

Would definitely recommend
4% lower than the national average

OSF Saint James - John W. Albrecht Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%94%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

OSF Saint James - John W. Albrecht Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%73%

Providers

Provider Reviews

wonderful

Rodney M. Nov 20 2020

Review for Dr. Matter

the best

Michael W. F. Nov 17 2020

Review for Dr. Matter

I have never had a worse Doctor in all of my life. Completely avoid doing anything helpful at all. Every request I make to his office is avoided and ignored until I go away or they can scheme to keep me from getting the help I request.

Nov 06 2020

Review for Dr. Lange

Nov 05 2020

Review for Dr. Dann

I am a new patient to Dr Matter, but he is a good listener and very willing to answer questions/concerns.

J. B. Nov 02 2020

Review for Dr. Matter

Location

OSF Saint James - John W. Albrecht Medical Center

2500 W Reynolds St, Pontiac, IL 61764

Frequently Asked Questions

Where is OSF Saint James - John W. Albrecht Medical Center located?

Has OSF Saint James - John W. Albrecht Medical Center won any recent awards from Healthgrades?

Does OSF Saint James - John W. Albrecht Medical Center score well in safety ratings?