Memorial Hospital Of Carbondale

69%

Patients that would definitely recommend

1% lower than the national average

Memorial Hospital Of Carbondale is a medical facility located in Carbondale, IL. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2022, 2021)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10

3% lower than the national average

69%

Would definitely recommend

1% lower than the national average

Memorial Hospital Of Carbondale

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%80%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%80%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%62%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%52%

Memorial Hospital Of Carbondale

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%62%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Excellent in listening to you. Patient--doesn't rush you. Very knowledgeable. Office staff is pleasant.

Sandra E. Feb 17 2024

Review for Dr. Graham

Dr. Humphrey is very caring, an excellent listener, (without judging) and just makes you feel comfortable to talk about everything that's going on! She took her time with me and didn't make me feel rushed.. She's also very knowledgeable and explains what you need to know in understandable language...

Julie Feb 15 2024

Review for Dr. Humphrey

Dr Bambra has treated me for years. He has given me the best care. He is so caring and very knowledgeable. I highly recommend him!!

Gabrielle Feb 15 2024

Review for Dr. Bambra

Doesn't listen to the patient. Only interested in prescribing drugs.

Dissatisfied Patient Feb 12 2024

Review for Dr. Shelton

Dr Mike took me as a patient with 23 broken and cracked bones and destroyed shoulders and my leg bone out of the hip socket. He is truly Amazing. I am a walking testament to his Superior Surgical Ability!!! Thank you Dr. Mike Davis !!!

Feb 11 2024

Review for Dr. Davis

Location

Memorial Hospital Of Carbondale

405 W Jackson St, Carbondale IL 62901

CallDirections

(618) 549-0721

Frequently Asked Questions

Where is Memorial Hospital Of Carbondale located?

Memorial Hospital Of Carbondale is located at 405 W Jackson St, Carbondale, IL 62901. Find other locations and directions on Healthgrades.

Has Memorial Hospital Of Carbondale won any recent awards from Healthgrades?

Yes, Memorial Hospital Of Carbondale has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Memorial Hospital Of Carbondale highly rated with patients?

69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Memorial Hospital Of Carbondale score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Memorial Hospital Of Carbondale?

Phone number, appointment information, and directions can be found on Healthgrades Memorial Hospital Of Carbondale profile..

How does Memorial Hospital Of Carbondale rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

405 W Jackson St

Carbondale, IL 62901

Directions

(618) 549-0721