Memorial Hospital Of Carbondale

75%

Patients that would definitely recommend
5% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™ (2020, 2018)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

1 rating was better than expected

  • Acute kidney dysfunction following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

75%

Would definitely recommend
5% higher than the national average

Memorial Hospital Of Carbondale

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%72%66%

Memorial Hospital Of Carbondale

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

My name is rich Stewart thank you for helping my dad tonite and thank you for listening and explaining to me

Rich Stewart May 18 2020

Review for Dr. Hale

Great staff.

May 16 2020

Review for Dr. Chen

Dr, Jafri is an exceptional doctor. He cares a lot about his patients. He takes the time to answer ALL your questions and in understandable terms. He is very knowledgeable about medicine. I would highly recommend him.

Robin May 12 2020

Review for Dr. Jafri

Very likely!He is well educated and knowledgeable about his field of expertise.Good bed side manner and takes time to explain to you what you ask .Highly recommended .

Faye May 09 2020

Review for Dr. Cuartas

Stupid dector very rude he ruined my elbows

Apr 15 2020

Review for Dr. Young

Poor form Apr 15 2020

Review for Dr. Little

Was trying to get clearance on two separate occasions for surgery, but he kept giving me the run around until surgery had to be cancelled.

Apr 13 2020

Review for Dr. Workman

Very compassionate physician .

Amy Apr 13 2020

Review for Dr. Bambra

PATRICIA GROVES Apr 08 2020

Review for Dr. Lawler

K.Jorgenson Lazo Apr 08 2020

Review for Dr. Poulin

Lee Mar 30 2020

Review for Dr. Workman

Alex T Mar 15 2020

Review for Dr. Mann

T Mar 14 2020

Review for Dr. Gates

Mar 12 2020

Review for Dr. Sohn

Grimm Mar 11 2020

Review for Dr. Poulin

Mar 04 2020

Review for Dr. Mella-Picel

This doctor is difficult to contact, takes way too long to get an appointment. He doesn't return faxes or calls from Lincare to take care of insurance requirements. My husband has tolerated him for 3 years and it's been one struggle after another. I would never recommend him to anyone!

Feb 25 2020

Review for Dr. Bambra

I receive excellent care from Dr. Mike! He is not afraid to refer and he spends time with the patient!!

Ray Long Feb 09 2020

Review for Dr. Lawler

He did an excellent job.

Feb 04 2020

Review for Dr. Poulin

Vicki Stasko Jan 31 2020

Review for Dr. Winkeler

Colonoscopy and scope. He has always done an amazing job

Teri Jan 30 2020

Review for Dr. Tibrewala

He explains everything discovered during procedures very well. He is also a very pleasant man.

MS Jan 27 2020

Review for Dr. Dababneh

Happy patient Jan 24 2020

Review for Dr. Arnold

New, nice clean office. Short wait time, friendly staff. Doctor was caring and helpful.

Mary Jan 21 2020

Review for Dr. Lawler

Her new office is beautiful!! Dr. Lawler is fantastic. I would recommend her to my friends and family.

Marie S. Jan 19 2020

Review for Dr. Lawler

Dr. Rivera was very concerned about my other health issues. He put my welfare first before proceeding with surgery. I had absolutely no complications after my surgery. I don’t think I could have found a better surgeon in the St. Louis area.

Jan 17 2020

Review for Dr. Rivera Serrano

David Jan 17 2020

Review for Dr. Jones

Superb care and a great staff

Jan 09 2020

Review for Dr. Muniz

Gal bladder removed Very professional and kind

Jan 06 2020

Review for Dr. Gonzalez

I love Dr. Lawler's bedside manner, but her unwillingness to treat some of my concerns has made me wonder if she lacks necessary knowledge or if it's just too much trouble to find answers. The office staff is the most unfriendly in all of medicine and the office is filthy.

Peter Jan 01 2020

Review for Dr. Lawler

In Nov. of 2019, I had my heart shocked twice in 2 separate hospital stays. Dr. Coello said he wanted me to have a heart ablasion in January. I thought Coello's office was going to schedule this but I just discovered that it is my responsibility. This was a little misleading. Suzanne Lipe

Suzanne Lipe 05-22-1955 Dec 31 2019

Review for Dr. Coello

Kind, compassionate and caring. The kind of doctor I can trust.

Excellent care! Dec 30 2019

Review for Dr. Pineda

She is a wonderful and caring doctor. She has helped me so much. I never feel rushed during visit and she listens to what I have to say. She is very good at explaining everything to me. I highly recommend

Dec 29 2019

Review for Dr. Jarugula

Very pleasant people and very very professional.

Howard hicks Dec 25 2019

Review for Dr. Poulin

Always cheerful, listens to concerns and takes his time explaining everything. Very telling: he is respectful and attentive not only to me & my son but treats the nurses with obvious respect. Very happy he is handling my son's wound care.

Michelle Dec 17 2019

Review for Dr. Smith

Good Dr very nice new what he was talking about

Lucas Dec 16 2019

Review for Dr. Burchill

Leigh Roger Dec 16 2019

Review for Dr. Arnold

Stay away from this Burchill . He is the most incompetent Dr. I have ever been too . I will predict his practice will not survive him . If you don't believe it go see him one time and I bet you will be on this review agreeing.

Rod Dec 16 2019

Review for Dr. Burchill

This Dr. missed my Lyme Disease in 2005...I have suffered immensely due to that..may be a great Dr. ,but if you have a vector bourne illness,him,Linda Bobo and the rest of the SIH crew are worthless.

Allen Dec 16 2019

Review for Dr. Martin

Unhappy Patient Dec 12 2019

Review for Dr. Arnold

They only care about money not patient care. They make a lot of problems but won't help with the troubles they cause. Staff is not very knowledgeable about the work they supposedly do. Do yourself a favor and go somewhere else , this place is just useless.

Bob Dec 11 2019

Review for Dr. Chen

Steve Shappard for Joyce Hanson. Nov 26 2019

Review for Dr. Bobo

Always there for me and my family.

Nov 24 2019

Review for Dr. Alexander

Nov 23 2019

Review for Dr. Wagner

Sharon in North Texas Nov 23 2019

Review for Dr. Panchamukhi

I have seen Dr Tibrewala and his staff in his office on several occasions, as well as medical procedures and surgery. Dr Tibrewala is very nice and through, as is his staff. I highly recommend Dr Tibrewala and his staff for any type of medical issues relating to gastro procedures.

Leisa A Horn Nov 20 2019

Review for Dr. Tibrewala

He has horrible manner with his patient's and family my grandson was is involved in a 4 wheeler accident with minor injuries he called DCFS and reported it as abuse and neglect which is so wrong and now we are fighting to have the accusations dropped costing us thousands in lawyer fees

MAD Nov 19 2019

Review for Dr. Furry

Very caring & dedicated. Patients needs are paramount.

Nov 19 2019

Review for Dr. Parks

I love Dr. Brown. He listens to me. He is attentive, courteous, fun, good sense of humor. Doesn't talk above me, and makes sure I understand my condition. He is a wonderful person, and great doctor.

Gwen Holder Nov 19 2019

Review for Dr. Brown

Vargas is the best

Nov 11 2019

Review for Dr. Vargas

Would highly recommend Dr. Poulin

Marie Warsko Oct 23 2019

Review for Dr. Poulin

CC Oct 15 2019

Review for Dr. Strack

Oct 09 2019

Review for Dr. Burton

Compassionate, thoughtful and intelligent. Best bedside manner in So IL hands down.

Oct 05 2019

Review for Dr. Smith

Dr. Korte is a very good doctor. He truly cares about his patients. He is a very humble and compassionate person. He spends good amounts of time talking and explaining any questions you have.

Oct 04 2019

Review for Dr. Korte

He cancels visits and I have twice found that it is very hard to reschedule. Messages left on machines are not returned.

Oct 02 2019

Review for Dr. Pineda

Very satisfied with the staff and Dr. Poulin. He listened and explained what he thought may have been the problem and what I needed to do next.

Stephanie Blake Sep 18 2019

Review for Dr. Poulin

Robert Beal Sep 12 2019

Review for Dr. Arnold

First visit was my last. I was not impressed at all with his medical advice. No way I would trust my healthcare to him.

Dave S. Sep 11 2019

Review for Dr. Hanson

MJ Halbritter Sep 06 2019

Review for Dr. Poulin

I find Dr. Lawler very professional and courteous!!

Ray Long Sep 01 2019

Review for Dr. Lawler

I found her engaging and professional!

Ray Long Aug 30 2019

Review for Dr. Guyton

Dr. Poplin is highly professional and knowledgeable. He is matter of fact and to the point. I would highly recommend him. He is the best.

Ed Boecher in South Bend, IN - Aug 26 2019

Review for Dr. Poulin

Had plantar fasciitis surgery and everything went great. I haven't had a single problem since. I think Dr. Dickinson is great doctor.

Sandy Aug 02 2019

Review for Dr. Dickinson

I had a excellent experience. He listened to me carefully and explained things well.

Aug 02 2019

Review for Dr. Ruebke

Emergency visit

James Jul 23 2019

Review for Dr. Golombievski

Dr. Poulin is the best. His knowledge and years of experience as a vascular surgeon makes him top notch. He listens to his patients and has a calming disposition. His nurses and staff are very friendly and professional. I would highly recommend Dr. Poulin. Dan Kimbrell, Edwardsburg, MI

Dan Kimbrell Jul 03 2019

Review for Dr. Poulin

Marion, IL - Jun 21 2019

Review for Dr. Lawler

Dr. Lawler is a wonderful doctor. Takes his time, is comprehensive and very knowledgeable about health and wellness. He's also up-to-date regarding recent studies/findings.

Marion - Jun 21 2019

Review for Dr. Lawler

Wonderful experience! Everyone was so polite and helpful. Will definitely be having all my procedures there.

Donna C Jun 20 2019

Review for Dr. Makhdoom

Lacy L. Jun 10 2019

Review for Dr. Winkeler

May 30 2019

Review for Dr. Garrido

Been seeing Dr Alexander for a couple of years now, have not had any better treatment in my life! Honest, very thorough, and approachable in all aspects of your treatment.

May 24 2019

Review for Dr. Alexander

May 23 2019

Review for Dr. Rivera Serrano

May 21 2019

Review for Dr. Arnold

May 17 2019

Review for Dr. Burchill

The most caring and compassionate doctor I have ever gone to. I left his office with peace of mind, knowing that my good health really mattered to him. I feel lucky to be one of his patients.

May 10 2019

Review for Dr. Dababneh

Always listens to my concerns and has helped me through multiple medical issues.

Apr 30 2019

Review for Dr. Nekzad

Dr.Garrido is the best doctor i had .He is always there for me and not talking around the bush.

Apr 27 2019

Review for Dr. Garrido

Apr 18 2019

Review for Dr. Belfer

Apr 16 2019

Review for Dr. Cook

Have seen him 2 ×s and he has helped me to feel more confident about my self image and look forward to having a better I'm age.

Apr 11 2019

Review for Dr. Rivera Serrano

He has as great personality and is very easy to talk to. He really listens to my concerns. I am very pleased with him!

Mar 28 2019

Review for Dr. Smith

I recently saw Dr Cuartas after radiation for breast cancer. He was extremely thorough when going over my records with me. He stayed past 5 pm when his office closed! He was caring and professional. I feel confident I am getting excellent care.

Mar 25 2019

Review for Dr. Cuartas

I went to the er today. Dr. Wagner's bedside manner was great. He is kind and you can tell he loves what he does. I was so scared and he ordered the tests I needed to ease my mind. I wish he had his own practice. He is a great addition to MHC!

Mar 25 2019

Review for Dr. Wagner

Mar 20 2019

Review for Dr. Zia

Dr Brown was able to give me a PRP injection in my elbow that really helped with my pain. This is what they give athletes and I was happy to hear that this was offered in Southern Illinois!

Mar 19 2019

Review for Dr. Brown

Mar 18 2019

Review for Dr. Jones

Mar 10 2019

Review for Dr. Poulin

Survivorin IL - Mar 05 2019

Review for Dr. Cuartas

Sarahin WEST FRANKFORT, IL - Feb 22 2019

Review for Dr. Ruebke

Dr. SHAH IS AN ANGEL..Shes compassionate and professional regardless of my childish behavior. Thank you doc!!! I'm sorry I left the hospital early. You could not have tried any harder

Russell Millerin Sesser, IL - Feb 19 2019

Review for Dr. Shah

Great Dr, Cares about her patients, explains test results. Very caring Dr.Good job Dr Pestka.Thanks for all you do. Jeff from Herrin.??

Jeff Kingin Herrin, IL - Feb 19 2019

Review for Dr. Pestka

Feb 16 2019

Review for Dr. Graham

Excellent doctor good listener

Murphysboro, IL - Feb 12 2019

Review for Dr. Donvito

If I could give a zero I would. Completely uncaring for my mother despite the plan in place. He was punitive and did not have my mother's best interest in mind. He needs to revisit his hippocratic oath. I wouldn't wish his care on my worst enemy.

IL - Feb 11 2019

Review for Dr. Burchill

Location

Memorial Hospital Of Carbondale

405 W Jackson St, Carbondale, IL 62901