Massac Memorial Hospital

82%

Patients that would definitely recommend
12% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
83%

Patients who gave a rating of 9 or 10
14% higher than the national average

82%

Would definitely recommend
12% higher than the national average

Massac Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%80%66%

Massac Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%70%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%88%73%

Providers

Provider Reviews

Aug 17 2019

Review for Dr. Ukeme Umana, MD

Very strong language barrier. I hope and pray that’s why he seems uncaring. If it’s not a language barrier then he really just doesn’t care or want to help.

Jun 03 2019

Review for Dr. Winston Chua, MD

Apr 16 2019

Review for Dr. Kevin Cook, DDS

Dr Staton has caught serious conditions, for both my wife and myself, that were missed by other doctors. Always willing and quick to refer to specialist when he feels the need.

in Metropolis, IL - Jun 21 2018

Review for Dr. Thomas Staton, MD

Dr. Meeks is really great. I feel like she really takes time to listen and then give good knowledge and guidance. I am so thankful that we found her!

Mar 22 2018

Review for Dr. Van Meeks, MD

Dr. Parish is patient, understanding, professional and has never made me feel rushed. I would highly recommend him to anyone who is looking to change PCPs or is new to the area and looking to establish with one. His staff and nurses are all just as amazing !

in Metropolis - Jan 31 2018

Review for Dr. Kyle Parish, MD

Dec 03 2017

Review for Dr. Kevin Cook, DDS

in FRANKLIN PARK - Nov 20 2017

Review for Dr. Stefan Szczerba, MD

I would recommend this Physican to anyone who is seeking a surgery. I had a breast lift and implants and he did an amazing job! It is like going to a Doctor at Mayo in which he should be practicing there. Except we are fortunate to have the BEST surgeon here in Illinois!

Jul 21 2017

Review for Dr. Stefan Szczerba, MD

in Johnston City, IL - Jul 15 2017

Review for Dr. Kevin Cook, DDS

Carbondale, IL - May 07 2017

Review for Dr. Ukeme Umana, MD

in Elgin, IL - Apr 22 2017

Review for Dr. Stefan Szczerba, MD

Dr Meeks is our PCP. I have found her to be patient and easy to talk to. She has a gentle demeanor. Paducah is a tough place to find PCP DR's. We came from a large city so it's still an adjustment.

Paducah, KY - Mar 15 2017

Review for Dr. Van Meeks, MD

Friendly enough but patients are herded in and out like cattle, not pleased with my Lasik surgery as my eyesight is worse now than before. Will look for another provider for my other eye.

Oct 12 2016

Review for Dr. Ukeme Umana, MD

Very kind. Very likable. I would recommend him.

Apr 16 2019

Review for Dr. Winston Chua, MD

Wonderful doc!

Mar 27 2019

Review for Dr. Van Meeks, MD

very caring and personal. would recommend him to anybody

Cypress, IL - Dec 13 2018

Review for Dr. Thomas Staton, MD

Very impressed. He has given me hope of getting the use of my left arm back. So excited after 5 and a half months of pain. Hope is here.

in Murray, KY - Jul 16 2018

Review for Dr. Spencer Romine, MD

He has been my daughter's doctor for a very long time. He's a very kind and caring man. I would recommend him to everyone.

Southern IL - May 30 2018

Review for Dr. Thomas Staton, MD

A very personal doctor that listens to you and is very attentive to you health. A great Doctor and friend

in Paducah Ky - Jun 02 2016

Review for Dr. Pavan Bejgum, MD

Worked on eye lids. One eye lid open very wide. One eye can hardly open. Very poor workmanship. Do not recommend.

in Ava, Il. - Dec 28 2015

Review for Dr. Ukeme Umana, MD

Location

Massac Memorial Hospital

28 Chick St, Metropolis, IL 62960