HSHS St. John's Hospital

72%

Patients that would definitely recommend
2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Critical Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

72%

Would definitely recommend
2% higher than the national average

HSHS St. John's Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

HSHS St. John's Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Jason S. Jul 09 2020

Review for Dr. Sanghavi

Marty Freedberg Jul 08 2020

Review for Dr. Moja

Jul 07 2020

Review for Dr. Townsend

The most caring dr I’ve ever had!!! Wouldn’t go anywhere else

Jul 07 2020

Review for Dr. Delvalle

I was pleased with my appointment with Dr. Graves and his team. His staff of professionals...nurses, secretary, ex-ray technicians, etc. we’re very helpful as they prepared me for surgery for my procedure.

Penelope Sergeena Jul 05 2020

Review for Dr. Graves

First visit; she did not rush through, listened and knew everything about all my medical conditions (and I have an unusual autoimmune liver disease). She was very nice, made me feel at ease, and understood my wishes to use a more natural approach before medicine.

TC Jul 04 2020

Review for Dr. Saleh

Shirley Bates Jul 02 2020

Review for Dr. Senica

Had a good experience, thorough and congenial.

Jun 29 2020

Review for Dr. Watson

He completely cured my prostate cancer with brachytherapy! One treatment. Very nice gentleman.

Orchard Jun 28 2020

Review for Dr. Nanavati

My appointment was right on time, meaning there was only a few minutes of waiting to be seen. Dr Ludwig thoroughly explained the ex-rays of my shoulder and why I’m in pain. He’s been my orthopedic surgeon since 1989 and I choose that he will continue to be!

Rosalea Emery Jun 27 2020

Review for Dr. Ludwig

Lisa from Chicago Jun 27 2020

Review for Dr. Saleh

O. T. Jun 27 2020

Review for Dr. Sanghavi

Very thorough, picked up on something others had missed. Answered my questions, trust him completely.

Jun 27 2020

Review for Dr. Gill

saw him in Taylorville....was very good......nose bleed problem.....took care of it & prescribed meds for it.......took his time & was a friendly sort!!!...if you are in his area he's your man...

martin freedberg Jun 23 2020

Review for Dr. Garcia

He always explains well. He is attentive and prompt..

Jacqueline Bryan Jun 23 2020

Review for Dr. Maender

Great! Very nice

Jun 22 2020

Review for Dr. Bender

Lower back problems. Returning patient and the good Dr helped as expected.

Paul Jun 19 2020

Review for Dr. Vanfleet

Surgery went well with excellent outcome and fast easy recovery. I highly recommend Dr. Zeino.

Jun 17 2020

Review for Dr. Zeino

I had a great experience with Doctor Watson and would highly recommend him.

Jun 14 2020

Review for Dr. Watson

Very professional, yet very kind.

Jo Jun 13 2020

Review for Dr. Watson

Anthony A Jun 13 2020

Review for Dr. Trudeau

Very good. He was knowledgeable & professional. He seemed to be an overall good doctor. Also a good person therefore i trusted his opinion. He is not quick to throw you into surgery if not necessary & something else can help.

Jun 12 2020

Review for Dr. Graves

The visit was very good. Dr I is the best. I recommend him to anyone. He knows his stuff and doesn't leave his patients left behind.he helps us all. Kind hearted man

Christy garrison Jun 11 2020

Review for Dr. Idusuyi

Everyone was friendly, treated me tremendously, I wish I hadn’t put off having my knee looked as it feels so much better

Mary O’Connell Jun 10 2020

Review for Dr. Herrin

Dr. Ellison listens to his patients and deeply cares. Him and his staff go out of their way for everybody do a fantastic job every day.

Dr. Ellison listens to his patients and deeply car Jun 09 2020

Review for Dr. Ellison

Harpgirl Jun 09 2020

Review for Dr. Quinn

Educated me fully about my injury. Patiently instructed me on passive motion exercise for a successful recovery. Highly recommend!

Jun 07 2020

Review for Dr. Maender

X ray before visit was fast. Release of pressure of cyst went well and leg felt great within a few days.

Jun 07 2020

Review for Dr. Watson

Through and professional.

Gayle Marshall Jun 04 2020

Review for Dr. Watson

The Dr. was very helpful and efficient.

Jun 03 2020

Review for Dr. Watson

I have confidence that Dr. Watson has The best understanding of my back issues and his treatment has been so appreciated for the relief provided!

Jun 03 2020

Review for Dr. Watson

Dr. Williams was informative and respectful. His professionalism was impeccable. I will never go to any other doctor about my back or neck. His staff was great to work with. Thank you Dr Williams.

Dannie Hays Jun 03 2020

Review for Dr. Williams

He is a great Dr and does a great job!

Karen Jun 02 2020

Review for Dr. Maender

Very poor. This person cannot be trusted. Poor communication. Dishonest. Looking for a new dr.? Keep looking!

May 31 2020

Review for Dr. Ventress

Tom Little May 30 2020

Review for Dr. Watson

Thorough and listens!!

May 30 2020

Review for Dr. Watson

Highly knowledgeable right to point

May 29 2020

Review for Dr. Bender

May 28 2020

Review for Dr. Bottum

Nancy Hill May 27 2020

Review for Dr. Dukkipati

Live locally in Illinois May 24 2020

Review for Dr. Senica

I was there for a 12 week after surgery checkup.

May 23 2020

Review for Dr. Vanfleet

On time, very thorough and willing to answer questions. Discussed plan of attack with options

George Staab May 21 2020

Review for Dr. Bender

Doctor verma has been my physician for 5years always be there for me. Or if I called her . She sit and listing to me . Best physical I have had. Thank you for all you have done for me .

Carolyn Curran May 21 2020

Review for Dr. Verma

May 19 2020

Review for Dr. Whapham

Dr. Cape I and his staff wit sincerity care and genuine concern for my necessary needs. I would recommend him over anyone. He and his staff were tremendous

D. Ferry May 19 2020

Review for Dr. Capecci

The doctor bekker is slow to respond to my calls regarding a serious test.rude

May 19 2020

Review for Dr. Becker

Dr. Valenzuela is one of the best doctors I have seen. He takes his time during appointments. I have tremendous respect for him. I appreciate how knowledgeable he is in treating Multiple Sclerosis. Anyone who has MS should make an appointment!

Harry Dearing May 14 2020

Review for Dr. Valenzuela

Dr Senica was excellent and so was her staff.

Barry Boeker May 14 2020

Review for Dr. Senica

Dr Senica was quick and very good informative e about my condition. She was very thoughtful and thorough!!

Kathryn Edley May 13 2020

Review for Dr. Senica

Dr Valenzuela is a very intelligent, knowledgeable, kind. I know that he has my best in mind when he suggests the DMT that I am on.

Jen May 13 2020

Review for Dr. Valenzuela

Pam Yeager May 13 2020

Review for Dr. Graves

Dr Cozzens, He did my back surgery in July 1991. I thought he was he was wonderful. I needed 4 more surgeries before I gave up. I would and will highly recommend him.

Margaret Nelson May 12 2020

Review for Dr. Cozzens

May 09 2020

Review for Dr. Mulkanoor

He always makes me feel like he cares and will get to the bottom of my problems. Since I can’t have a MRI procedure he isn’t rushing into anything to fast. Very kind and professional.

LillieKlaus May 09 2020

Review for Dr. Vanfleet

Good visit as usual, Dr. Herrin is always informative and takes time to answer any questions and concerns. I consider him a top notch professional in his field.

Chad Roseboom May 06 2020

Review for Dr. Herrin

Dr Bender and staff are great.

May 05 2020

Review for Dr. Bender

Audrey holland May 04 2020

Review for Dr. Chu

Tom Tiffin Jacksonville May 04 2020

Review for Dr. Ludwig

Waite to make To make an appointmenti

Iola Washington w May 04 2020

Review for Dr. Vanfleet

I can’t say enough good things about Dr.Vanfleet and his staff. Dr. Vanfleet, twice now, has diagnosed and helped me when other Drs. had missed. He is confident, compassionate, caring and kind. He takes his time, explains well and answers all questions thoroughly. I highly recommend him.

Jan May 04 2020

Review for Dr. Vanfleet

Love Dr.Watson....very nice! Always in and outta there quickly!

Donna Long May 02 2020

Review for Dr. Watson

I am very pleased with my visits I am seen quickly by very friendly people. Dr. Explains things very well and give his knowledge options as to treatment I should follow

Apr 29 2020

Review for Dr. Herrin

Dr. Van Fleet knows what he is doing! His focus is to help patients improve their condition they came to him to treat. He is on-time for his appointments and will take time to answer questions.

Diana Watts Apr 28 2020

Review for Dr. Vanfleet

C. G. Lynn Apr 27 2020

Review for Dr. Wottowa

Extremely knowledgeable and very helpful!

Apr 27 2020

Review for Dr. Siyam

Dr.Watson takes time to talk to you. He and his staff make you feel welcomed. I leave there feeling much better everytime.

Valerie Deere Apr 26 2020

Review for Dr. Watson

Dr. Was responsive. Displayed empathy. Took time. Went over test results. Came up with good treatment plan.

Dennis smith Apr 25 2020

Review for Dr. Watson

Good explanation of my problem and options to resolve it.

Apr 25 2020

Review for Dr. Maender

I saw Dr. Stokowski with questions about previous reconstruction issues. He explained things in a very easy to understand manner. He instills trust, and I would and actually already have recommended him.

Apr 25 2020

Review for Dr. Srokowski

I was more than pleased with my visit ..

George M Apr 23 2020

Review for Dr. Maender

Dr. Peterson was wonderful! He was on call when my son had an emergent situation. He was very helpful in answering questions, polite, and very good at explaining everything. We really appreciated everything he has done up to this point.

Connor's mom Apr 22 2020

Review for Dr. Peterson

They cancelled my appointment due to covid19 which I think I have or had.

William Drew Apr 20 2020

Review for Dr. Mosquera

Dr.Senica was very professional and took her time to explain everything about the Xrays of my knee and shoulder. She was very thorough, excellent first appointment.

Terry Apr 19 2020

Review for Dr. Senica

Due to these trying times I was most thankful he chose to ease my knee pain with an injection!

Cathy Cloney Apr 17 2020

Review for Dr. Allan

MS Apr 15 2020

Review for Dr. Matos

Apr 14 2020

Review for Dr. Khoury

Marion L Heberling Apr 14 2020

Review for Dr. Wottowa

First visit with Dr. Senica. She was very professional, took the time to explain my x-rays and MRI of my wrist. She suggested an injection into my wrist and have been pain free so far. If I need any more treatment I will definitely see Dr Senica again.

Bill F Apr 07 2020

Review for Dr. Senica

Dr. Valenzuela's thoroughness helped find cancer I didn't even know I had and literally saved my life! Great bedside manner and takes time to answer every question. Highly recommend!!

Apr 03 2020

Review for Dr. Valenzuela

Dr Payne did an excellent job with my cervical fusion surgery. I have much decreased pain and he was able to do my surgery so I have minimal scarring. I appreciated his sense of humor and how he was very thorough in answering all my questions. I would highly recommend him.

Linda L Greene Apr 03 2020

Review for Dr. Payne

awesome dr

dave h Apr 01 2020

Review for Dr. Schwartz

She is the WORST. She is such a mean and ugly hearted woman. So rude and so condescending. Do NOT go to her. She needs to learn some compassion or she needs to exit healthcare as a whole. You enter healthcare to CARE.

Mar 27 2020

Review for Dr. Nelson

Mar 27 2020

Review for Dr. Townsend

Mary Jane Jizmagian Mar 20 2020

Review for Dr. Allan

Richard Savorgino Mar 20 2020

Review for Dr. Senica

Dr. Senica was wonderful! She took the time to thoroughly explain my medical issue to me and made me feel very comfortable throughout my visit. I highly recommend her to anyone needing orthopedic care.

Mar 19 2020

Review for Dr. Senica

Mar 16 2020

Review for Dr. Herrin

Always informative, honest, thorough in explaining procedures and results.

Mar 15 2020

Review for Dr. Watson

Dr Mulkanoor is very caring and she goes above and beyond to help me with my health issues I would greatly recommend her.

Carol Richards Mar 14 2020

Review for Dr. Mulkanoor

When my regular primary care provider wasn't available, I took my chances at the walk-in clinic in Chatham. I was able to see Dr. Yazdani right away, received great care and was quickly on my way. She was friendly, professional and clearly explained the instructions. Would highly recommend!

Mar 13 2020

Review for Dr. Yazdani

Dr. Allan is an excellent surgeon. I wasn't sure about him at first because of his attitude but after a while I got to where I really liked and trusted him. He definitely knows what he is doing!! I would definitely recommend him to anyone that asked about an orthopedic surgeon.

Ramona Sickles Mar 06 2020

Review for Dr. Allan

my experience was he treated me as a person, was involved in my treatment, answered all my questions, his bedside manner was very nice and he was gentle and knowledgeable about my condition. No surgery recommended but he was able to fit me with a brace.

elsa j Hernandez Mar 06 2020

Review for Dr. Pineda

Wonderful care!!

Mar 06 2020

Review for Dr. Matos

Mydah C Mar 06 2020

Review for Dr. Shrestha

Marina E. Mar 05 2020

Review for Dr. Sommer

Rick Noble Mar 05 2020

Review for Dr. Stevens

Location

HSHS St. John's Hospital

800 East Carpenter Street, Springfield, IL 62769