HSHS St. John's Hospital

73%

Patients that would definitely recommend
3% higher than the national average


HSHS St. John's Hospital is a medical facility located in Springfield, IL. This hospital has been recognized for Critical Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Critical Care Excellence Award™ (2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

1 rating was better than expected

  • Collapsed lung due to a procedure or surgery in or around the chest

7 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

73%

Would definitely recommend
3% higher than the national average

HSHS St. John's Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

HSHS St. John's Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

friendly, made me feel at ease about things

Carmen Green Jun 15 2021

Review for Dr. Wood

The nurses were very kind and friendly. Dr. Watson maintains a professional demeanor, while being approachable and warm. Good experience.

Randy Harhausen Jun 10 2021

Review for Dr. Watson

Dr. Khaiser and his staff did a very professional job with my colonoscopy. They made me feel comfortable and confident about their ability to perform my procedure.

Amber Collier Jun 09 2021

Review for Dr. Khaiser

Jessica L Jun 07 2021

Review for Dr. Sommer

Had everything explained clearly; glad I did it

Jun 07 2021

Review for Dr. Herrin

Location

HSHS St. John's Hospital

800 East Carpenter Street, Springfield, IL 62769

Frequently Asked Questions

Where is HSHS St. John's Hospital located?

Has HSHS St. John's Hospital won any recent awards from Healthgrades?

Does HSHS St. John's Hospital score well in safety ratings?