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Hshs St. John's Hospital

Hshs St. John's Hospital is a medical facility located in Springfield, IL. This hospital has been recognized for Pulmonary Care Excellence Award™ and America’s 100 Best Hospitals for Spine Surgery Award™.

69%

Patient Experience Rating

5% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2024, 2023, 2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™ (2022)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

7 ratings were worse than expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Catheter-related bloodstream infections acquired at the hospital
  • In-Hospital Fall Associated Fracture Rate
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

6 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Worse than Expected

Vaginal Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2024, 2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

Worse than Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10

4% higher than the national average

69%

Would definitely recommend

5% higher than the national average

Hshs St. John's Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%47%

Hshs St. John's Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%66%

Providers

Provider Reviews

I had to wait over an hour passed my appointment time to see Dr. Graves . Immediately felt rushed with no time to ask questions. He was on and out in 5 minutes ! Going once more to see him but if have the same results I'm done with him

Patricia Huddleston Jul 17 2024

Review for Dr. Graves

He is extremely knowledgeable and reassuring with clear concise information. Presented at ER and was in surgery within minutes. Follow up appointments are professional with friendly staff.

Casey Curry Jul 16 2024

Review for Dr. Goswami

I switched retinologists due to location and I wanted to see if there was something else that could be done to save my vision due to WMD. Dr. Gendy was very informational, professional, but left me with the feeling that he cared to find the best treatment for me. he gave me my injection, which...

Patti Norton Jul 13 2024

Review for Dr. Gendy

The guy is really good

Jul 06 2024

Review for Dr. Bruce

Lack of accountability

Jun 22 2024

Review for Dr. Gardner

Location

Hshs St. John's Hospital

800 E Carpenter St, Springfield IL 62702

CallDirections

(217) 718-5227

Frequently Asked Questions

Where is Hshs St. John's Hospital located?

Hshs St. John's Hospital is located at 800 E Carpenter St, Springfield, IL 62702. Find other locations and directions on Healthgrades.

Has Hshs St. John's Hospital won any recent awards from Healthgrades?

Yes, Hshs St. John's Hospital has been awarded with Pulmonary Care Excellence Award™ and America’s 100 Best Hospitals for Spine Surgery Award™ in the past two years.

Is Hshs St. John's Hospital highly rated with patients?

69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Hshs St. John's Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Hshs St. John's Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Hshs St. John's Hospital profile..

How does Hshs St. John's Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

800 E Carpenter St

Springfield, IL 62702

Directions

(217) 718-5227