Heartland Regional Medical Center

64%

Patients that would definitely recommend
6% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Deep blood clots in the lungs or legs following surgery

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

64%

Would definitely recommend
6% lower than the national average

Heartland Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%72%66%

Heartland Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

May 27 2019

Review for Dr. Amar Sawar, MD

May 18 2019

Review for Dr. Ahmed Mohamed, MD

Very thorough and explanatory. I feel he is friendly and listens to your concerns and questions. I am very happy with my results two and half weeks post-op. Will recommend him to anyone. Thank you.

May 11 2019

Review for Dr. Ahmed Mohamed, MD

May 09 2019

Review for Dr. Ahmed Mohamed, MD

Dr. Chhabra is a very caring physician. He is compassionate and explained me what is going on with my clinic condition. His office staff is also very friendly. Also helps me with Xarelto samples in the donut hole.

Apr 24 2019

Review for Dr. Lovely Chhabra, MD

Apr 16 2019

Review for Dr. Kevin Cook, DDS

Mar 06 2019

Review for Dr. Frederick Gustave, DDS

Dr. Gustave and his staff did an excellent job on my oral surgery and making sure my recovery was smooth even though i had existing health problems complicating my sitation. their staff is friendly n helpful n i highly recommend

in Evansville, IN - Feb 22 2019

Review for Dr. Frederick Gustave, DDS

in Hurst, IL - Feb 12 2019

Review for Dr. Amar Sawar, MD

Dec 18 2018

Review for Dr. Frederick Gustave, DDS

Seen Dr Hatchett on 12/06/2018 was examined by him. He told me his recommendations. Had surgery on 12/13/2018 at an outpatient surgery center. In Marion IL. Everything went good. 3 hrs later I was at home lying on the couch.

in Cereal Springs, IL - Dec 14 2018

Review for Dr. Robert Hatchett, MD

My Mother was taken care of by the staff and Dr. Gustave, he is the best surgeon in the world. She is 85 and has had no complications. Trust this doc!

Nov 29 2018

Review for Dr. Frederick Gustave, DDS

From my very first appointment I knew Dr. Gustave along with his staff was the right place for me to go for my oral surgery. They are courteous and kind and make sure you feel welcome and not rushed. I recommend Dr. Gustave to anyone having to have any oral surgeries.

Dec 11 2018

Review for Dr. Frederick Gustave, DDS

in Sikeston, MO - Dec 12 2018

Review for Dr. Frank Hayward II, DO

If you have kidney stones find another doctor. Did not explain anything and always in a hurry. Put me out to put a stent in but when taking out the stent he only gave a local. Went to a different doctor he put me out for both procedures. Didnt feel anything from either procedure.

Dec 07 2018

Review for Dr. Robert Hatchett, MD

i am new to the area and have been so happy with finding this practice everyone has been very helpful and went put of the way to make my experience positive

Dec 05 2018

Review for Dr. Frederick Gustave, DDS

He saved my newborn granddaughter's life at Memorial Hospital of Carbondale after an emergency birth. His expertise and compassion were very apparent. So thankful that he was there to care for her during her stay in the special care nursery.

in Marion, IL - Dec 01 2018

Review for Dr. Pradeep Reddy, MD

Nov 21 2018

Review for Dr. Frederick Gustave, DDS

Nov 19 2018

Review for Dr. Frederick Gustave, DDS

Having an implant is a big decision. Dr. Gustave was professional and attentive throughout the process making sure I understood the procedure and ensuring a perfect fit.

Nov 08 2018

Review for Dr. Frederick Gustave, DDS

overall good. At times I was frustrated when I didn't feel like what was being done each visit was explained initially or what the cost was, but Dr. Gustave was always willing to answer questions when he arrived.

Nov 07 2018

Review for Dr. Frederick Gustave, DDS

2 year check up for neck surgery, doing very well. Had a recent fall involving back. Dr. Salem did not hesitate to order a full x-Ray of my spine. He is the surgeon you can count on to make sure you get the care needed! Highly recommend!

Nov 05 2018

Review for Dr. Ahmed Mohamed, MD

Dr. Gustave was very thorough in explaining the procedure and also verified everything our primary dentist had said to us the week before. I called for an appointment and was able to get in his office quickly and schedule the procedure in a very timely manner. Office staff was great!

Nov 01 2018

Review for Dr. Frederick Gustave, DDS

Nov 02 2018

Review for Dr. Frederick Gustave, DDS

nice caring staff, very attentive, gave great explanations of what was going on...they made me feel very calm and that my well being was important to them

Oct 26 2018

Review for Dr. Frederick Gustave, DDS

Oct 23 2018

Review for Dr. Frederick Gustave, DDS

Dr. Amit Bhandarkar is a great man. I'm his old patient. He is the best doctor in my life. He give me the best suggestion and help me a lot and give me the best treatment. He is very caring, very responsible and his behaviour is great.

in Tufanganj - Oct 21 2018

Review for Dr. Amit Bhandarkar, MD

Oct 17 2018

Review for Dr. Frederick Gustave, DDS

Carbondale, IL - Oct 13 2018

Review for Dr. John Wood, MD

Oct 10 2018

Review for Dr. Frederick Gustave, DDS

Dr Sawar has recently diagnosed me with pseudotumor cerebri from the first visit and since my headache and my vision have dramatically improved after using Diamox . He has been a Godsend after saving my vision and relieving my severe headache. Amazing doctor !!!

in O'fallon, IL - Oct 05 2018

Review for Dr. Amar Sawar, MD

Sinna is a very good Dr. He did double back surgery on my mother who is 76. She is doing amazing. He was so kind to her and the family took time to explain step by step what he was going to do. He was always available to answesr questions.would recommend him to any one

in DuQuoin, IL - Sep 29 2018

Review for Dr. Swastik Sinha, MD

The Dr and his staff was wonderful with my oldest daughter when she had her wisdom teeth cut out and that is why I returned with my youngest daughter to have hes removed.

Sep 27 2018

Review for Dr. Frederick Gustave, DDS

Dr Amar Sawar has been very helpful in managing my pain. He is intelligent, efficient and thorough. His quality of care is outstanding. He is the best rheumatologist and neurologist in the area hands down.

in Carbondale, IL - Sep 28 2018

Review for Dr. Amar Sawar, MD

From Dr. Gustave's staff to the doctor himself my visit was as pleasant as an extraction can be. Dr, Gustave answered all of my additional questions confidently and thoroughly. As someone who has had 14+/- surgeries, Dr. Gustave is among the best.

Sep 07 2018

Review for Dr. Frederick Gustave, DDS

I was overwhelmed by the expertise and kindness of Dr. Gustave and his staff. I was treated with respect and this experience was made easier by their excellent care. I highly recommend Dr. Gustave.

Sep 07 2018

Review for Dr. Frederick Gustave, DDS

The initial procedure went surprisingly smooth as dental work can be intimidating. I had to come back for a follow up after some pain and within ten minutes of leaving the office I felt worlds better. Great experience.

Sep 06 2018

Review for Dr. Frederick Gustave, DDS

Sep 06 2018

Review for Dr. Frederick Gustave, DDS

Dr. Gustave and his staff are amazing! They always get me right in if I have any issues and they take their time and listen to my concerns! I would recommend them to anyone!

Aug 31 2018

Review for Dr. Frederick Gustave, DDS

in Ava, IL - Aug 31 2018

Review for Dr. Swastik Sinha, MD

i am a college student and dr. gustave helped me recover from wisdom teeth surgery that i had done back at home but was still having complications with when i cam back to school. i would be in a lot of pain still if it wasn't for me coming here.

Aug 30 2018

Review for Dr. Frederick Gustave, DDS

I came to him for a 2nd opinion and he was very respectful of the other practitioner and very helpful and helped me make the right decision about my care.

Aug 30 2018

Review for Dr. Frederick Gustave, DDS

Aug 22 2018

Review for Dr. Frederick Gustave, DDS

This was a nice place. Everyone seemed caring. It was a positive and comfortable atmosphere when you walked in. Dr. Gustave was very kind and informative to the patient and their family members.

Aug 15 2018

Review for Dr. Frederick Gustave, DDS

I was surprised at the ease and speed that thi was done. I could hardly believe 3 roots were out and a stitch was in. No pain, pleasant and professional. I was ready to talk about eating and an implant.

Jul 20 2018

Review for Dr. Frederick Gustave, DDS

Jul 19 2018

Review for Dr. Frederick Gustave, DDS

in Alma, IL - Jul 10 2018

Review for Dr. Melinda Moore, DPM

always pleasant, explains everything in detail, and staff is courteous and professional. office building is comfortable and clean, a relaxing atmosphere for having to be at an oral surgeon's office!!

Jun 19 2018

Review for Dr. Frederick Gustave, DDS

I was very nervous about the entire procedure from extraction to the implant, but the excellence of this doctor and his staff gave me comfort and confidence in this procedure.

Jun 19 2018

Review for Dr. Frederick Gustave, DDS

Dr. Gustave was so nice, professional and personable. I had total confidence in his advice and delivery of service. He took time to explain each step, gave me options while explaining each of them so that I could make decisions without second guessing or feeling unprepared.

Jun 13 2018

Review for Dr. Frederick Gustave, DDS

Location

Heartland Regional Medical Center

3333 W Deyoung St, Marion, IL 62959