Graham Hospital Association

63%

Patients that would definitely recommend
7% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

1 rating was better than expected

  • Respiratory failure following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

63%

Would definitely recommend
7% lower than the national average

Graham Hospital Association

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Graham Hospital Association

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

Dr Chiou and his staff are the best. Very professional and extremely helpful with all aspects of their care. I feel extremely blessed that I was referred to this office.

Jeff Pomeranke Oct 18 2020

Review for Dr. Chiou

Dr. Lou was straightforward yet kind in her approach. She answered multiple (repeated) questions from both my family members as well as myself. Her APN were kind and caring, taking a personal interest in me and my treatment. I’m forever greatfull.

Debbie Rizzo Oct 09 2020

Review for Dr. Liu

My husband is 82 yrs old and has had dr Baylor for many years as his dr. Dr Baylor is a wonderful caring doctor. Listens very well and is obviously very up to date with current info.

Sep 11 2020

Review for Dr. Baylor

EXCELLENT knowledge

Aug 30 2020

Review for Dr. Adler

Dr. Whitten is a doctor who truly listens! If you need a pulmonologist look no further!!

JB Aug 12 2020

Review for Dr. Whitten

Location

Graham Hospital Association

210 W Walnut St, Canton, IL 61520

Frequently Asked Questions

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