Good Samaritan Regional Health Center

75%

Patients that would definitely recommend
5% higher than the national average


Good Samaritan Regional Health Center is a medical facility located in Mount Vernon, IL. This hospital has been recognized for Outstanding Patient Experience Award™ and Critical Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Critical Care Excellence Award™ (2021)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

1 rating was better than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

75%

Would definitely recommend
5% higher than the national average

Good Samaritan Regional Health Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Good Samaritan Regional Health Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%69%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

Second visit after rotator cuff surgery. All good. I’m veery happy with results and the care given by all.

John Foster Oct 22 2020

Review for Dr. Ahn

I am absolutely ecstatic over my knee replacement by Dr. Freehill and the entire staff. The professionalism , execution and caring is over the top and we are blessed to have her in our area. She gave me what I needed to get my life back in order , nothing will slow me down now !

Mark Courtney Oct 21 2020

Review for Dr. Freehill

Professional, thorough, sense of humor, easy to talk to and understand.

Oct 16 2020

Review for Dr. Kovalsky

Very intelligent, thorough and kind Doctor.. very friendly staff.

Oct 16 2020

Review for Dr. Zahoor

It was excellent doctor genuinely cares about patients and definitely loves what she does

Nancy Ashlock Oct 16 2020

Review for Dr. Freehill

Location

Good Samaritan Regional Health Center

1 Good Samaritan Way, Mount Vernon, IL 62864

Frequently Asked Questions

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