Franklin Hospital

70%

Patients that would definitely recommend
Equal to the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
88%

Patients who gave a rating of 9 or 10
19% higher than the national average

70%

Would definitely recommend
Equal to the national average

Franklin Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%69%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%76%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%95%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%92%66%

Franklin Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%73%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%88%73%

Providers

Provider Reviews

Mary Katherine Neff Sep 11 2020

Review for Dr. Pfalzgraf

Aug 08 2020

Review for Dr. Latta

I highly recommend Dr. Cuartas. He listens to your concerns and answers your questions thoroughly & patiently. I trust him with my post-cancer surgery care.

Brenda Jul 08 2020

Review for Dr. Cuartas

Frustrated Jun 10 2020

Review for Dr. Nemani

I just did.

B. McCutcheon May 26 2020

Review for Dr. Bobo

Location

Franklin Hospital

201 Bailey Ln, Benton, IL 62812

Frequently Asked Questions

Where is Franklin Hospital located?

Has Franklin Hospital won any recent awards from Healthgrades?

Does Franklin Hospital score well in safety ratings?