Crossroads Community Hospital

75%

Patients that would definitely recommend
5% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

75%

Would definitely recommend
5% higher than the national average

Crossroads Community Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%72%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%71%66%

Crossroads Community Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

I had a successful surgery on c-5 thru c-7. I highly recommend Dr. Salem. Waking from surgery, my previous pain was gone. I couldn't be more great ful.

Mike Ford Oct 23 2020

Review for Dr. Mohamed

Judy Smith Endicott Sep 12 2020

Review for Paul Havrilka III

2 week after surgery visit .

Everett Kitchen Sep 02 2020

Review for Dr. Mohamed

Waiting 1 hour past appointment isn’t acceptsble .

Aug 31 2020

Review for Dr. Mohamed

Great visit

Aug 27 2020

Review for Dr. Mohamed

Location

Crossroads Community Hospital

8 Doctors Park Rd, Mount Vernon, IL 62864

Frequently Asked Questions

Where is Crossroads Community Hospital located?

Has Crossroads Community Hospital won any recent awards from Healthgrades?

Does Crossroads Community Hospital score well in safety ratings?