Advocate Bromenn Medical Center

76%

Patients that would definitely recommend
6% higher than the national average


Advocate Bromenn Medical Center is a medical facility located in Normal, IL. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Spine Surgery Award™ (2020)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

76%

Would definitely recommend
6% higher than the national average

Advocate Bromenn Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

Advocate Bromenn Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%73%

Providers

Provider Reviews

Aug 06 2020

Review for Dr. Holt

Dr. Holt is amazing! She performed surgery on my daughter and after seeing the results I knew I had to have her for my surgery. She is very caring and personable. I am extremely please with my breast reduction. I wish I had it done years ago!

Aug 06 2020

Review for Dr. Holt

I feel very confident in Dr. Matter and I feel he is bluntly honest. Love him. Lovely facility and the cleanest I've ever been in.

Raney M. Aug 04 2020

Review for Dr. Matter

Danielle H. Aug 04 2020

Review for Dr. Matter

Everything was straight to the point. Very nice staff.

Ciera F. Aug 04 2020

Review for Dr. Matter

good

Jane J. Aug 03 2020

Review for Dr. Matter

great

Patricia F. Aug 03 2020

Review for Dr. Matter

Excellent

Barbara B. Jul 31 2020

Review for Dr. Matter

everyone was happy to be here and helpful

Gregory S. Jul 31 2020

Review for Dr. Matter

I am greatful. He saved my life dealing with my anyurism. I look forward to the follow ups. He is dear to me. Matilde

Matilde P. Jul 30 2020

Review for Dr. Lopes

Excellent

Mike L. Jul 30 2020

Review for Dr. Lopes

alwaysfine

Ronad F. Jul 29 2020

Review for Dr. Matter

overall pleasant

Edith D. Jul 28 2020

Review for Dr. Matter

Felt very comfortable with her and she truly listened to you.

Jul 28 2020

Review for Dr. Chase

i am so very happy to have been referred to and have se lopaa ns hia atff

Mikeoh O. Jul 28 2020

Review for Dr. Lopes

he was so great and reasurrig!

Sandra R. Jul 28 2020

Review for Dr. Lopes

I was kind of confused with what he had to say to me, but he was very nice

Anonymous Jul 28 2020

Review for Dr. Matter

muy bien nos dio buenas noticias y es muy profeconal el doctor y muy amable

Maura A. Jul 28 2020

Review for Dr. Lopes

wonderful

Susankay P. Jul 28 2020

Review for Dr. Lopes

Yes she is amazing and explains everything so well. Very caring!

Jul 25 2020

Review for Dr. Doherty

everyone is pleasant and very effecient

Sharon W. Jul 23 2020

Review for Dr. Matter

wpnderful

Kathleen F. L. Jul 23 2020

Review for Dr. Matter

TI was made to feel very comfortable with my time here, This is not my first time, Every tune I am here I am treated with respect.

Bruce K. Jul 23 2020

Review for Dr. Matter

Dr. Amy Doherty,is outstanding ,she compassionate,she takes time with me .She well listen she know so much about everything ,she is truly a great doctor at Divine savior in Portage ,Wisconsin

JOY Jul 23 2020

Review for Dr. Doherty

excelente son unas personas muy amables

Delia C. Jul 23 2020

Review for Dr. Lopes

We trust Dr. Lopes and his staff

Priscila B. Jul 23 2020

Review for Dr. Lopes

great

Shirley M. Jul 22 2020

Review for Dr. Matter

Feel Very confident in my treatment and care from this Doctor and staff.

S. M. Jul 21 2020

Review for Dr. Matter

Very good doctor. Doesn't give unnecessary medication.

Jul 21 2020

Review for Dr. Birge

I have been a patient for years, and even though I have specialists for several conditions, I ask and trust him with all aspects of my health. The other individuals in his practice are also great, and I have seen them all on occasion. My highest recommendation.

Steve Haas Jul 21 2020

Review for Dr. Pilcher

Dr. Lopes is very friendly and explains everything to you so that you understand, Woulg highly recoomend him.

Carol M. Jul 21 2020

Review for Dr. Lopes

Dr. Lopez is always proffessional and pleasant. He listens to my concerns and explains to me in terms that I understand, He takes his time and do not rush me . Im very pleased with my services.

Kimberly M. Jul 21 2020

Review for Dr. Lopes

met him in 2005 and then in 2017. he performed tumor removals both times nonmalignant and as long as he will continue to see me I'll be back and recommend him to anyone who needs to see a neurosurgeon like him.

Cheryn D. Jul 21 2020

Review for Dr. Lopes

Dr. Lopez and his staff were all wonderful.

Gustavo L. Jul 21 2020

Review for Dr. Lopes

Dr. Lopes continues to impress me with each of my visits. I followed him to Advocate from Rush. He explains my diagnosis and prognosis in a way that helps me to understand and feel at ease. He is always available and cares deeply about his patients. I give him the highest possible rating.

Helen L. Jul 20 2020

Review for Dr. Lopes

Dr.Lopes is very skilled and big hearted man since the first visit and diagnosis I felt very comofrtable and peacful He took his time to make me understand what I am going thru All the people working with him are wonderful Best group of humans

Ella G. Jul 20 2020

Review for Dr. Lopes

understanding

Diane P. Jul 16 2020

Review for Dr. Lopes

the initial visit has been good.

Anonymous Jul 16 2020

Review for Dr. Lopes

dr informed us of all options and gave us explaination of all test resukts

M. N. Jul 16 2020

Review for Dr. Lopes

very satisified

Ralph K. Jul 16 2020

Review for Dr. Lopes

We are very pleased with the doctor. He is very nice and caring doctor.

Theodore D. Jul 14 2020

Review for Dr. Lopes

very good

Sharon L. Jul 14 2020

Review for Dr. Lopes

helpful and imfortative and caring

Kyle M. Jul 14 2020

Review for Dr. Lopes

I met Dr. Chalian through a referral from my urologist who was out of town. Dr Chalian is very professional did a great job removing a failed penile implant.

Tom Jul 11 2020

Review for Dr. Chalian

The doctors, nurses, and staff are caring and compassionate. They make you feel as though you matter as opposed to being just a number. The belief in treating the whole person...body, mind, and soul is part of what makes Divine Savior and Dr Doherty stand out.

Eliz Jul 08 2020

Review for Dr. Doherty

Dr. Galue is the most patient and kind man. He listens to you, which many do not. Very easy going.

Jul 02 2020

Review for Dr. Galue

I was extremely scared and he was very comforting

Jennifer M. Jul 02 2020

Review for Dr. Lopes

Dr. Lopes spent time explaining the details and answered questions. He was very informative and made me feel comforable with the next steps.

J. D. Jul 02 2020

Review for Dr. Lopes

Kaitlin G. Jun 30 2020

Review for Dr. Lopes

Dr. Lopes was attentive and a good listener.

Charles H. Jun 30 2020

Review for Dr. Lopes

Wonderful experience.

T F. Jun 30 2020

Review for Dr. Lopes

great

Leann M. Jun 30 2020

Review for Dr. Lopes

I have always felt Dr has been very good at listening to my concerns. She was very helpful in getting a diagnosis when I presented with some uncommon symptoms. I highly recommend her.

Jun 24 2020

Review for Dr. Royyuru

I went to numerous doctors in the area and Chicago. I also went to Mayo in Minnesota. Dr. Li was the only doctor to help. He cares and I think is by far the best. No comparison. He completely changed my life.

Jeff Jun 24 2020

Review for Dr. Li

Cathy W. Jun 24 2020

Review for Dr. Lopes

So far I haven't had one though she is my assigned medical doctor with the VA so I think the childish and rude comments from the other review are spot on even when her colleagues say the same about her.

Jun 19 2020

Review for Dr. Smith

Excellent

V. L. Jun 18 2020

Review for Dr. Lopes

Dr. Lopes exudes confidence and I am happy with the conversation and plan going forward

Joel W. Jun 16 2020

Review for Dr. Lopes

good and understanding

Khatrin N. Jun 16 2020

Review for Dr. Lopes

I was Dr.Lopes first client back in 1988; I met him when I was at John Hopkins University when I was referred for further brain treatment. He has used me as his "poster child" since coiling is no longer used for bleeding brain aneurysms. I will be forever grateful to him!

Martha G. Jun 16 2020

Review for Dr. Lopes

No compassion for my recently widowed mother. She suggested she get a dog. Keep your suggestions to yourself! Too bad you are so heartless and couldn't offer your condolences. So much for the caring aspect of OSF. I'm encouraging my mother to switch to another physician.

Kelly Larkin Jun 15 2020

Review for Dr. Jacob

fantastic

Aldene G. Jun 11 2020

Review for Dr. Lopes

Susan K. Jun 06 2020

Review for Dr. Lopes

Jun 05 2020

Review for Dr. Dameron

He is intelligent and an excellent doctor and cares for his patients.

Jun 04 2020

Review for Dr. Chatrath

Jun 04 2020

Review for Dr. Chalian

Tammy Akers Jun 04 2020

Review for Dr. Lopes

M. M. Jun 04 2020

Review for Dr. Lopes

Today's visit was great! We were greeted by a friendly staff. I was very pleased to be under Dr. Lopes care.

Margarita A. Jun 04 2020

Review for Dr. Lopes

I have a unique problem and the doctor was pretty good at explaining the solution.

Victoria T. Jun 04 2020

Review for Dr. Lopes

So far he's been an amazing provider. I've met him twice

Richard P. Jun 04 2020

Review for Dr. Lopes

Dr. Braadstad literally saved my life four years ago. And the fact that I am still alive after all that -- long story! -- is very much due to his care. I can't speak too highly of him.

Jim Stanlaw Jun 01 2020

Review for Dr. Braastad

Dr. Pogue is very knowledgeable, he diagnose sickness accurately, we like him.

May 28 2020

Review for Dr. Pogue

M. Scott May 27 2020

Review for Dr. Kindred

Her soul goal was to get me on meds and move on. She knew nothing about me and misdiagnosed me multiple times. The psychiatrist I had before her understood psychology and was great. She has a Biology Degree. No one else is available so I am stuck. She is in incompetent!

May 26 2020

Review for Dr. Chase

Matt Mulvey May 13 2020

Review for Dr. Nardone

May 13 2020

Review for Dr. Hoschek

Dr. Kolb performed two total knee replacements on me in 2018. I cannot say enough about how professional and wonderful he and his staff are. I am so pleased with the results. His staff made what could have been a very stressful time much less worrisome. I am two years out and fully recovered.

Sarah R Apr 30 2020

Review for Dr. Kolb

Dr. Houghton is always very attentive. He listens, validates and replies appropriately.

Gretchen E Shelly Apr 27 2020

Review for Dr. Houghton

He is incredibly caring and wants to help you. He responds quickly to online messages which is so helpful. Overall great doctor.

Tricia Apr 17 2020

Review for Dr. Djagarian

Dr. Dalton is amazing. She is very nice, explains things and takes her time with you. She isn't rushed even though she is very busy.

Mar 26 2020

Review for Dr. Dalton

Dr. Novotny took over my surgery and did a great job. He and the therapy got me back on my feet. Even though my healing process was different than others, he saw me quickly for any issues I had during recovery. I highly recommend this doctor!

Mar 24 2020

Review for Dr. Novotny

Was not scheduled for procedure till next Wednesday. Have procedure every five weeks. Due to virus, they called me and did procedure early. Dr. Matter and staff excellent. Thank You for the care and concern of this patient.

Gary B. Mar 20 2020

Review for Dr. Matter

My visit went great. I would go back when necessary & I would recommend Dr Armstrong to everyone

Mar 20 2020

Review for Dr. Armstrong

Top notch

Wendi F. Mar 17 2020

Review for Dr. Matter

Hands down, one of the best...knowledgeable and approachable and straight forward.

L. Brown Mar 16 2020

Review for Dr. Keller

Good professional office experience

Mark B. Mar 13 2020

Review for Dr. Matter

professional and greast to work

Cary F. Mar 13 2020

Review for Dr. Matter

Dr Houghton is a great doctor. I have a lot of respiratory issues, from exposure to black mold. Dr Houghton is very through during my visits, and always takes time for any questions or concerns I might have. I'm very grateful he is my doctor.

Mar 12 2020

Review for Dr. Houghton

very good

Todd W. Mar 11 2020

Review for Dr. Matter

Beverly G. Mar 10 2020

Review for Dr. Matter

I had a wonderful experience

Carrie F. Mar 10 2020

Review for Dr. Matter

excellent

P. M. Mar 10 2020

Review for Dr. Matter

Great!

Michael S. Mar 10 2020

Review for Dr. Lopes

A. T. Mar 10 2020

Review for Dr. Lopes

Dr Lopes explained what was going on with the blockage and recommended speech and physical therapy.

Roland M. Mar 10 2020

Review for Dr. Lopes

Location

Advocate Bromenn Medical Center

1304 Franklin Ave, Normal, IL 61761

Frequently Asked Questions

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