Advocate Bromenn Medical Center


Patients that would definitely recommend
4% higher than the national average

Advocate Bromenn Medical Center is a medical facility located in Normal, IL. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.


Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Spine Surgery Award™ (2020)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

  • Bloodstream infection following surgery

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience

Patients who gave a rating of 9 or 10
7% higher than the national average


Would definitely recommend
4% higher than the national average

Advocate Bromenn Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well


Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well


Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients


Discharge Information

Percent of patients who said they were given information about recovering at home


Care Transition

Percent of patients who said they understood their care needs when they left the hospital


Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff


Advocate Bromenn Medical Center

National Average


Percent of patients who said the area around their rooms was always kept quiet at night



Percent of patients who said their room and bathroom were always kept clean



Provider Reviews

Quick, personable, understanding, easy to get along with. Staff assisting her are great with clients and professional, respectful.

Jun 15 2021

Review for Dr. Fulk

Dr Schoenig is the best doctor I have. He is thorough and kind and really cares about his patients. My husband and I have been going to him for many years. I would not see anyone else. He is the only doctor I can say I look forward to seeing.

Jun 15 2021

Review for Dr. Schoenig

My favorite Dr. He is funny and kind. Helps to make you feel relaxed.

Connie wheeler Jun 15 2021

Review for Dr. Chalian

Dr Matter answers all questions and concerns.

Anonymous Jun 09 2021

Review for Dr. Matter

Excellent experience with Dr Hannah & the staff in her office. Knowledgeable and friendly.

Jun 08 2021

Review for Dr. Yambay


Advocate Bromenn Medical Center

1304 Franklin Ave, Normal, IL 61761

Frequently Asked Questions

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