Memorial Hospital East
Patients that would definitely recommend
11% higher than the national average
Memorial Hospital East is a medical facility located in Shiloh, IL. This hospital has been recognized for Outstanding Patient Experience Award™.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2021, 2020, 2019)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
12% higher than the national average
Would definitely recommend
11% higher than the national average
Memorial Hospital East
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Memorial Hospital East
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Justin I Jul 23 2021
Review for Dr. Bullock
Dr. Schenewerk does not rush through the appointment, listens to you and very friendly as is his staff.
DonfromWaterloo Jul 23 2021
Review for Dr. Schenewerk
Dr. Boyd was extremely condescending and rude to me during my multiple visits after having an IUD removed. She dismissed my concerns and questions and made several jokes about my age in regards to menopause. When my concerns proved valid and I returned she tried to claim she had ordered the...
Jul 22 2021
Review for Dr. Boyd
Am always very pleased with my visits. Very friendly environment
Mary M Jul 21 2021
Review for Dr. Thouvenot
Great Lady Great caring doctor, saved my life in 2019, worked hard to bring my health back when I was dying, she is a 5 star *****doctor, I Love this doctor, always has time for you, she is the very Best!!!!
Catherine M Dus Jul 21 2021
Review for Dr. Kalaher
Location
Frequently Asked Questions
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Does Memorial Hospital East score well in safety ratings?
Dr. Bullock did my vasectomy last Friday, and I couldn’t have asked for a better doctor! He and his nurse did an amazing calming my nerves. Very funny, but yet very professional. My wife was in the room watching and he explained everything they were doing to her. She says she can probably do the...