Memorial Hospital Belleville

72%

Patients that would definitely recommend
2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2018, 2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Stroke Care Excellence Award™ (2019)

Superior clinical outcomes in the care and treatment of stroke

Gastrointestinal Care Excellence Award™ (2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

72%

Would definitely recommend
2% higher than the national average

Memorial Hospital Belleville

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Memorial Hospital Belleville

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

I called and got in next day... friendly staff; Dr Dan took good care of my foot.

Jun 02 2020

Review for Dr. Thouvenot

Excellent Doctor. Very personable, listens and takes time with us! We absolutely love her as our Doctor!

Kerin Walters Jun 01 2020

Review for Dr. Kalaher

I have been a patient of Dr. Parres for over 12 years and he is an excellent doctor! Highly recommend!!

May 30 2020

Review for Dr. Parres

Very professional and personable.

May 30 2020

Review for Dr. Thouvenot

i have been going to Dr. Musick office for years. Service is top notch. Everyone is friendly and knowledgeable. Facility is fabulous!

GG May 28 2020

Review for Dr. Musick

I like Dr. Rose. He is old fashioned but knows what he is doing. His office is very out dated and sometimes I have to wait 30 minutes or more past my appointment time before I can be seen.

May 27 2020

Review for Dr. Rose

Absolutely the best orthopedic doctor out there. He has done my surgery. The most compassionate and caring Doctor! Love him.

May 27 2020

Review for Dr. Lehmann

He always shows concern for his patient however I have had issue with his office team too many times.

Henry Baca May 25 2020

Review for Dr. Painter

Everyone at Dr. THOUVENOT's office was great!!! The staff was very efficient and friendly. Dr. Thouvenout projects confidence and ability in helping patients get foot pain relief. Excellent appointment!

Joe May 23 2020

Review for Dr. Thouvenot

Was very glad Dr.Mann was open during this pandemic. He saved the vision in my right eye very thorough, staff was very nice. Greatly appreciate all they did in such a timely manner.

Elizabeth M May 23 2020

Review for Dr. Mann

James Fuqua May 20 2020

Review for Dr. Mota

Dr. Wade is an awesome doctor. He isn't some BJC stooge as the last review claims. Many medical professionals, myself included, trust Dr. Wade for our healthcare, you should too.

May 19 2020

Review for Dr. Wade

Fantastic— he is attentive, caring and very knowledgeable.

Donna Kloustermeyer May 18 2020

Review for Dr. Rybak

I found Dr Du to be very compassionate. He performed the spinal procedure with extreme care.

May 12 2020

Review for Dr. du

Awesome down to earth doctor. Best optometrist we have ever had the pleasure of encountering.

Shayne & Lora Densmore May 11 2020

Review for Dr. Fleming

Entire staff were extremely friendly & made me feel comfortable immediately.

Renee May 11 2020

Review for Dr. Thouvenot

Dr. Rybak is knowledgeable, personable, communicative, and explains procedures thoroughly.

May 11 2020

Review for Dr. Rybak

Very good, wonderful doctor

Jeff Gabriel May 09 2020

Review for Dr. Katsikas

LW May 03 2020

Review for Dr. Mussemann

well pleased with dr. Parres and staff .

john hansen May 02 2020

Review for Dr. Parres

Great visit! Everyone in the office are very friendly. Dr. Thouvenot is amazing! He is very caring and listens thoroughly to you.

Apr 27 2020

Review for Dr. Thouvenot

Whenever I see Kiley, she is very professional and compassionate. She listens to my concerns and does an ACTUAL checkup and not just ask questions. One in a million healthcare professional

Floyd Apr 25 2020

Review for Kiley Faires

I've been a patient of Dr. RAWDON's for most of my adult life, (age 60). I'm grateful he is my doctor and wouldn't want anyone else. He is an excellent doctor who always gives 110%.

Dorothy Apr 24 2020

Review for Dr. Rawdon

Susy Apr 24 2020

Review for Dr. Mussemann

Dr. Mota Is excellent. Very personable, friendly and knowledgeable .i will definetely refer her to family and friends.

Apr 23 2020

Review for Dr. Mota

None! I understand why he left Indiana! This doctor should not be able to play the game Operation! Do not trust him. Please do not go to him! I fear the surgery he performed on me has left me debilitated in so areas of my body.

Jane Fadely Bargo Apr 22 2020

Review for Dr. Biel

Gabby Apr 20 2020

Review for Dr. Firozi

Apr 19 2020

Review for Dr. Parres

Dr Firozi is a very thorough Doctor! I started seeing him December 2014 when I was very sick. He found what was wrong plus more! He is a lifesaver!!!!!!

Apr 16 2020

Review for Dr. Firozi

Dr. Parres is a kind, caring doctor who gives you his total attention during a visit. Top notch!

Bob in Highland Apr 15 2020

Review for Dr. Parres

Angelo Apr 13 2020

Review for Dr. Biel

It was a zoom call, it started at the appointed time and Dr. Rybak was very attentive. I find him to be kind, non-judgmental, and speak my language. I would highly recommend him. His staff is great.

Marie Gemmingen Apr 10 2020

Review for Dr. Rybak

Apr 09 2020

Review for Dr. Mohsin

Dr.Mann has provided 20 years plus of excellent professional services.

Richard L Apr 08 2020

Review for Dr. Mann

We worked with Dr James Taylor on my daughters foot problem. Dr Taylor jumped right in and started working to get her better. I would definitely recommend him especially if you have children that are active in sports.

Apr 06 2020

Review for Dr. Taylor

Dr Hilary is very caring and does a great job, always there when i need her.

may moore Apr 06 2020

Review for Dr. Mannan-Hilaly

Dr. Thomas Bayer is the best in the State of Illinois!

Apr 05 2020

Review for Dr. Bayer

Staff is rude and will talk over you and tell you they aren’t going to argue with you. They will cancel your appointment, a day you took off specifically for this appointment, and not give you medicine to make it to your next appointment. Then tell you that you need to come in for the medicine.

Apr 03 2020

Review for Dr. Roth

He takes time and explains everything. You need to ask to know. Drs are not mind readers!!

Lynn Gass Apr 02 2020

Review for Dr. Greco

There's one in the office upon leaving seems unfriendly but that's her problem

Lynn Gass Apr 02 2020

Review for Dr. O'Neill

Dr Pardo is the best!!! Such a good listener and very good advice and her Caring Ways are beyond my imagination of what a Dr could even be.. Love how she took care of my 82 yr old Mother!!! God Bless Dr Pardo & her family and Staff

Barbara Baker Apr 02 2020

Review for Dr. Ramos-Pardo

He is simply the most caring individual I have ever had the pleasure of knowing.

Diane Young Apr 02 2020

Review for Dr. Simmons

I have been coming to Dr.Mann a long time. Had great service from Dr.Mann and all the staff from everyone at the office.

Harvey H Apr 01 2020

Review for Dr. Mann

CLM Apr 01 2020

Review for Dr. Rynerson

He and Dr Paries are two of the best doctors ever. Been seeing them for over 20 years. They show compassion concern and a sense of urgency. The are easy to understand and explain things very well.

Timothy Wright Mar 30 2020

Review for Dr. Katsikas

I would recommend Dr Mann to anyone without hesitation. He is very professional and easy to be around. He has diagnosed and treated my problems very well. My only gripe is the long wait during visits.

Mar 29 2020

Review for Dr. Mann

Dr. Pardo was attentive to what I said. Her care for my health was genuine. She answered all my question and explains things well. She has a very calming presence.

Connie Nemeth Mar 27 2020

Review for Dr. Ramos-Pardo

Mar 26 2020

Review for Dr. Mann

I always feel that Dr. Mann is very interested in my problems. His exams are thorough, he explains things, and answers my questions. The support staff are friendly and professional.

Mar 26 2020

Review for Dr. Mann

Office staff is always helpful and informative. Dr.Mann explains everything in a way that you can understand. Everyone is awesome!

Joyce B Mar 25 2020

Review for Dr. Mann

I have been going to Dr. Mann on Ballas Road for many years and he has done a great job taking care of my eyes. He has a great staff, well organized and always kind. Josh is always so helpful. I was so lucky to be referred to Dr. Mann by Dr. Hill. I always feel they have my best interest.

Kathy Mar 24 2020

Review for Dr. Mann

Arrogant,pompous, hates being questioned, likes uneducated patients who are uninformed and obedient, worst bedside manner ever. A real jerk.

Terrible communication skills. Arrogant, condescen Mar 18 2020

Review for Dr. Michalski

Dr Shah is very condescending and does not appear to respect women.

Mar 15 2020

Review for Dr. Shah

Very thorough in explanations and great bedside manner.

Mar 14 2020

Review for Dr. Katsikas

Mar 11 2020

Review for Dr. Szalkowski

Dr. Shah was very informative and friendly. He always has a smile on his face and does not make you feel rushed through the visit.

Mar 10 2020

Review for Dr. Shah

As expected, Dr K had reviewed my PSA checkup and offered his recommendation.

Mar 10 2020

Review for Dr. Katsikas

Christa Mar 10 2020

Review for Dr. Pardo

Excellent Care!!!! Dr.Mann and his team are awesome!

Dale R Mar 06 2020

Review for Dr. Mann

Dr Garner explains things clearly, takes time to listen, and goes out of his way to give us good care.

Mar 04 2020

Review for Dr. Garner

Dr Garner takes his time and listens to you. His nurse is very helpful.

Mar 04 2020

Review for Dr. Garner

I saw Dr. Goldenberg after another doctor in the practice referred me to him for kidney stone surgery. He took time to explain my condition, discuss the options, and help me make an informed decision. I had a great surgical outcome. He has a great personality and appears to really care.

RAM in Glen Carbon Mar 03 2020

Review for Dr. Goldenberg

He is a wonderful doctor he has a great bedside manner he took care of me and always have time for me.Thank you Dr Goldenberg I would recommend you to anyone

Karen Massey Mar 02 2020

Review for Dr. Goldenberg

Feb 29 2020

Review for Dr. Shah

Dr. Shah was very patient. Took the time to answer all of my questions.

Feb 28 2020

Review for Dr. Shah

Angel VonBokel (Betty Wykoff’s daughter) Feb 25 2020

Review for Dr. Luong

Karen F. Feb 25 2020

Review for Dr. Kalaher

Dr. Kelsey is amazing! His support staff, however, is not. I am leaving the practice because of his nurse.

Rebecca Feb 22 2020

Review for Dr. Kelsey

The visit was an extremely comfortable and enlightening journey into the problem and solution to my foot needs. Although it has been a few years I maintain a very positive outlook towards Dr. Voss and the service rendered to me.

Charles Campbell Feb 21 2020

Review for Richard Voss

I wouldn't want to go to any other Dr., he is the best!

marilyn smith Feb 20 2020

Review for Dr. Rawdon

Wonderful staff very professional and friendly

Sue R Feb 18 2020

Review for Dr. Mann

Just rude and arrogant!! Never had a doctor so rude and disrespectful. Hes the dr and he is smarter and better then anyone apparently

Dewey Hays Feb 15 2020

Review for Dr. Biel

He really cares, even called me at home on a Sunday when he was concerned I might have a blood clot.

Diane Feb 15 2020

Review for Dr. Chu

Dr. Rawdon goes through all the healthcare concerns you have and seems very knowledgeable. he has a way of going through everything quickly and not making you feel rushed. I'm 56 years old and he's the best doctor I've had by far, I would highly recommend him.

Rick Beavers Feb 14 2020

Review for Dr. Rawdon

GK Feb 12 2020

Review for Jonica Schmutz

Feb 08 2020

Review for Dr. Hennon

Feb 01 2020

Review for Dr. Rawdon

Vicki Stasko Jan 31 2020

Review for Dr. Winkeler

Dr . David O’Neill is personable, extremely competent and well qualified in dealing with his patients. He has a down to earth approach and I would highly recommend him To anyone looking for a good primary care physician.

Ken Kaffer Jan 23 2020

Review for Dr. O'Neill

Martin Grunberg Jan 15 2020

Review for Dr. Reiss

Jan 14 2020

Review for Dr. Kini

Bart Collins Jan 14 2020

Review for Shawna Swinigan

The clinic was very efficient. The staff were pleasant and the doctor took his time with good explanations.

J v osborn Jan 11 2020

Review for Dr. Szewczyk

Hes a snake in the grass back stabbing sob just like all bjc drs

Jan 11 2020

Review for Dr. Wade

Staff is always courteous. Prompt in and out Dr. Mann is the ultimate professional!

Greg Y Jan 10 2020

Review for Dr. Mann

First visit with Dr. McGrady, I was so impressed. He did not hurry me and answered all of my questions. If i ever need an ENT again it will be him.

Linda from Mason Jan 08 2020

Review for Dr. McGrady

Jan 07 2020

Review for Dr. Kelsey

Michael Clark Jan 06 2020

Review for Dr. Goldenberg

Dr. Parres is a great doctor and skilled surgeon.

Jan 01 2020

Review for Dr. Parres

I have 4 children over a 10 year span and 1 has down syndrome. Dr. Morra is absolutely the best around. He is very pro active and has ALWAYS provided my children the best care.

MomOf4 Dec 29 2019

Review for Dr. Morra

Linda M. Guhe Dec 28 2019

Review for Dr. Anderson

Dr. Mann saved my 86 year old father in law from going blind. He and his staff are awesome.

John J Dec 27 2019

Review for Dr. Mann

The office runs very efficient. All personnel are pleasant and easy to deal with. Dr. Mann always explains everything in a clear, easy to understand manner.

Dec 27 2019

Review for Dr. Mann

Dr. Mann does everything perfect. I am very happy with my eye care!

Dec 23 2019

Review for Dr. Mann

Another great visit. My eyes are everything and I am so thankful for Dr. Mann's care.

Dec 23 2019

Review for Dr. Mann

Dr. Mann is a very caring physician, and does a very thorough examination of my eyes. He has been my eye specialist since 2007-2008.

Dec 18 2019

Review for Dr. Mann

Location

Memorial Hospital Belleville

4500 Memorial Dr, Belleville, IL 62226