HSHS St. Joseph's Hospital Highland

86%

Patients that would definitely recommend
16% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
87%

Patients who gave a rating of 9 or 10
18% higher than the national average

86%

Would definitely recommend
16% higher than the national average

HSHS St. Joseph's Hospital Highland

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%89%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%92%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%79%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%93%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%80%66%

HSHS St. Joseph's Hospital Highland

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%72%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%88%73%

Providers

Provider Reviews

I called and got in next day... friendly staff; Dr Dan took good care of my foot.

Jun 02 2020

Review for Dr. Thouvenot

KimberRN May 31 2020

Review for Dr. Schueler

I have been a patient of Dr. Parres for over 12 years and he is an excellent doctor! Highly recommend!!

May 30 2020

Review for Dr. Parres

Very professional and personable.

May 30 2020

Review for Dr. Thouvenot

Everyone at Dr. THOUVENOT's office was great!!! The staff was very efficient and friendly. Dr. Thouvenout projects confidence and ability in helping patients get foot pain relief. Excellent appointment!

Joe May 23 2020

Review for Dr. Thouvenot

No testing whatsoever but insisted on a medication change for no apparent reason. Saw once and nurse after that. Good luck.

May 12 2020

Review for Dr. Shah

Entire staff were extremely friendly & made me feel comfortable immediately.

Renee May 11 2020

Review for Dr. Thouvenot

Dr Thouvenot is always so knowledgeable and kind! And her medical assistant is great ! God bless ya'll!

Denise May 08 2020

Review for Dr. Thouvenot

Dr. Janet is very personable and listens well to family concerns. She has personally taken my calls for my dad during periods of concern.

Emily Korte-Stroff May 08 2020

Review for Dr. Alvarado

well pleased with dr. Parres and staff .

john hansen May 02 2020

Review for Dr. Parres

Great visit! Everyone in the office are very friendly. Dr. Thouvenot is amazing! He is very caring and listens thoroughly to you.

Apr 27 2020

Review for Dr. Thouvenot

Extremely knowledgeable and very helpful!

Apr 27 2020

Review for Dr. Siyam

Apr 19 2020

Review for Dr. Parres

Dr. Parres is a kind, caring doctor who gives you his total attention during a visit. Top notch!

Bob in Highland Apr 15 2020

Review for Dr. Parres

Lauren L Martins Mar 28 2020

Review for Dr. Kopjas

Dr. Dalton is amazing. She is very nice, explains things and takes her time with you. She isn't rushed even though she is very busy.

Mar 26 2020

Review for Dr. Dalton

STELLAR PODIATRIST!

Mar 10 2020

Review for Dr. Thouvenot

Didn’t listen to any of my concerns and refused to change medications after I made it clear to him that I felt I was getting worse. He never took me seriously.

Feb 25 2020

Review for Dr. Arbaugh

Dr. Hill is an excellent doctor. Staff is very friendly and short waiting times.

Feb 21 2020

Review for Dr. Hill

This doctor has horrible bedside manners, he is very arrogant and does not listen to what patients are telling him. His quick assessment of my symptoms, almost cost me my life. He was wrong it is scary to think what if I listened to just him, I would dead.

John Feb 06 2020

Review for Dr. Kim

Nancy L Jan 24 2020

Review for Dr. Sanghavi

patient from Maryville area Jan 22 2020

Review for Dr. Schueler

Jan 08 2020

Review for Dr. Schueler

She is the best doctor I have ever had she listens and she treats. I truly miss her.

Jan 02 2020

Review for Dr. Sandhu

Dr. Parres is a great doctor and skilled surgeon.

Jan 01 2020

Review for Dr. Parres

Joe Dec 18 2019

Review for Dr. Jones

Fabulous. He is seeing me now and I am very satisfied.

William Daly Dec 11 2019

Review for Dr. Braverman

takes his time with y;ou, checks out your throat and ears. Has a great sound testing box to check your hearing.

Mary Dec 02 2019

Review for Dr. Lee

Been seeing him since 2007 and I am 100% satisfied, Nurses perfect. Receptional needs attitude adjustment.

Ragsdale Nov 23 2019

Review for Dr. Florendo

Edwardsville, IL Oct 22 2019

Review for Dr. Schueler

Oct 17 2019

Review for Dr. Parres

Would not try and help me. Finally went to Champaign where they helped me and I’m a lot better. He wouldn’t listen at all

Oct 15 2019

Review for Dr. Cheema

I've seen Dr.McKee for several different complaints. He sutured my thumb after I cut my tip. ----Not even noticeable now, after 12 years. He removed two moles and a wart and I had recent surgery on my elbow.

Silvia Flex Sep 25 2019

Review for Dr. McKee

Excellent care.

Sep 04 2019

Review for Dr. Kopjas

Joanna Webb-Gauvin Sep 04 2019

Review for Dr. Haacke

Karen Myers Aug 30 2019

Review for Dr. Thouvenot

Cdr. David A. Ringering, USN (Ret) Aug 27 2019

Review for Dr. Parres

My thanks to Hill Vision Services for my cataract procedure! Dr Hill and staff were professional, yet personal. The results were great!

Richardin St Louis, MO - Aug 07 2019

Review for Dr. Hill

Horrible Unprofessional Aug 01 2019

Review for Dr. Hill

Dr. Siyam is an amazing doctor. He was one that helped me with my diabetes! He treated me as family! Highly respect him and his knowledge! Looking to get back under his care after 3 years living somewhere else.

Jul 16 2019

Review for Dr. Siyam

I love Dr Dothager. His staff is always helpful, no problem getting an appointment and respectful of time. He listens, he cares. This is rare these days. I can’t say enough positive. I have also worked with him in the hospital setting. I think he is fantastic.

Jul 12 2019

Review for Dr. Dothager

May 27 2019

Review for Dr. Sawar

I went to see Dr. Lee this morning. I couldn’t have more satisfied with my visit. Dr. Lee took time to answer all of my questions and was very patient and professional with me. If you are considering visiting Dr. Lee for medical services, don’t let the negative comments dissuade you.

Apr 24 2019

Review for Dr. Lee

I had cataracts in both eyes removed. I am very happy with the results. Everything was on time, went smoothly and directions for before and after care were explained thoroughly.

Apr 20 2019

Review for Dr. Hill

I've been seeing Dr. Kopjas for over 30 yrs. He spends the time needed with you, caring and compassionate. Only complaint is his office staff. Since Anderson Hospital took over his practice, staff is rude, lack knowledge and totally useless. Seeing him is the only good outcome.

Mar 31 2019

Review for Dr. Kopjas

Dr. Dothager is very thorough in his assessments and prescribed treatments for my skeep apnea. I never feel rushed and am able to discuss things with hi..

Mar 21 2019

Review for Dr. Dothager

This was first time meeting with this Dr, he took his time. he listened, and answered questions I may had.

Angiein Hoffman, IL - Mar 14 2019

Review for Dr. Klostermann

Great Cardiologist!

Mar 03 2019

Review for Dr. Hurley

He is a great, young doctor with terrific patient relations. I happened to come to during surgery and he was quick to notice, inform me of what was going on, and convince me to relax so he could proceed. Thank YOU Dr Geoff Hill for your caring and compassion!

MO - Feb 24 2019

Review for Dr. Hill

Very personable, straight forward and good listener. Spends as much time as you require. He's a great upbeat doctor!

Lindain Chesterfield, MO - Feb 21 2019

Review for Dr. Hurley

Donna Dunnin Hurst, IL - Feb 12 2019

Review for Dr. Sawar

I have seen Dr. Arbaugh for a few years and would recommend him to anyone needing help. His staff is also very nice.

Toni L. Jan 28 2019

Review for Dr. Arbaugh

Wentzville, MO - Jan 21 2019

Review for Dr. Hill

She is very thorough, very friendly, verry attentive. She addresses your problems and is quick to refer you if it's something out of her profession.

Pamela Prosserin Granite City, IL - Jan 21 2019

Review for Dr. Dewar

he put my leg back together from a bad accident in 96, if it wasnt for him and God I would not be walking. Thank you Dr. Scherer!! from Tina Beahringer

Tina Beahringerin mount vernon, IL - Jan 16 2019

Review for Dr. Scherer

I would highly recommend Dr. Geoffrey Hill with no hesitation. He did cataract surgery on both eyes within the last month. His office staff and himself were professional to the max! They went above and beyond to explain everything, courteous of time spent there and were very friendly.

Judy Stroder in Granite city, IL - Jan 16 2019

Review for Dr. Hill

my experience with Hill vision was very good. I was quite surprised the night after my cataract surgery that Dr. Geoffrey Hill called to see how I was doing.

Norma Juengstin O'fallon , MO - Jan 14 2019

Review for Dr. Hill

unhappy refused patientin Edwardsville, IL - Jan 09 2019

Review for Dr. Scherer

Best cardiologist around by far. He's the only one I trust!

Brendain Centralia, IL - Jan 05 2019

Review for Dr. Shah

William Schottelin Carlyle - Jan 03 2019

Review for Dr. Scherer

Shanein IL - Dec 10 2018

Review for Dr. Haacke

Dr. Agarwal was amazing during my trip to the ER. He quickly came up with a plan to help me with my A Fib diagnosis and he was able to put my heart back in rhythm without a glitch. I would HIGHLY recommend him for cardiovascular issues. What an amazing and caring Dr!

Michellein Effingham, IL - Nov 27 2018

Review for Dr. Agarwal

Dr. Schueler is a really good doctor and a very good person to deal with. He is very knowledgeable and takes the extra time to make sure he has checked and covered everything. He is very caring and will take the time to answer your questions. The office staff is very professional and friendly.

Jill in Maryvillein Maryville, IL - Nov 22 2018

Review for Dr. Schueler

Dr Kopjas is a rare find, thorough and so extremely knowledgeable. And one of the most compassionate doctors around. Excels at explaining medical conditions and situations.

Edwardsville, IL - Nov 14 2018

Review for Dr. Kopjas

Rose S Nov 02 2018

Review for Dr. Hill

I was impressed with the staff at HVS. I was treated in a professional manner, the staff was courteous and very confident in their duties. I would recommend them to a friend or family member. Continue your great effort.

Johnin Granites City , IL - Oct 25 2018

Review for Dr. Hill

Has been my cardiologist for over 3 years and I am very happy with his care. He takes time with patients, listens and works with his patients on the plan for their care and treatment.

O Fallon, IL - Oct 19 2018

Review for Dr. Scally

Dr. Hill is a true professional, his work was excellent!!!!!!!

Donald J Bushnellin Shiloh, , I - Oct 16 2018

Review for Dr. Hill

He is very informative. I trust him is usually very compassionate about the treatment.

Jane Schmidin New Baden - Oct 12 2018

Review for Dr. Scally

Dr Sawar has recently diagnosed me with pseudotumor cerebri from the first visit and since my headache and my vision have dramatically improved after using Diamox . He has been a Godsend after saving my vision and relieving my severe headache. Amazing doctor !!!

Jacquelinein O'fallon, IL - Oct 05 2018

Review for Dr. Sawar

Dannoin Edwardsville, IL - Oct 03 2018

Review for Dr. Parres

Dr. Alvarado was a high point in my father's life and provided the very best of care. His compassion and communication were exceptional.... thank you. His daughter Sally ( healthcare executive)

Sally Schneiderin Export, PA - Sep 30 2018

Review for Dr. Alvarado

I have been a patient of Dr Gagen for a number of years and consider her the best Dr I’ve ever seen. Before I have picked my insurance plan I make sure she is taking it. Her staff has always been very pleasant and helpful.

Sep 28 2018

Review for Dr. Gagen

Dr Amar Sawar has been very helpful in managing my pain. He is intelligent, efficient and thorough. His quality of care is outstanding. He is the best rheumatologist and neurologist in the area hands down.

YLin Carbondale, IL - Sep 28 2018

Review for Dr. Sawar

Clairein Alhambra, IL - Sep 19 2018

Review for Dr. Schaefer

Most caring doctor in SO IL.

Centralia, IL - Sep 06 2018

Review for Dr. Gagen

patient Aug 21 2018

Review for Dr. Gagen

Connie Jul 22 2018

Review for Dr. Hill

Jun 30 2018

Review for Dr. Hill

i'm very happy with dr. hill as an eye doctor. he was great with both my husband and me during our cataract surgery and afterward.

susan gray Jun 25 2018

Review for Dr. Hill

Plan on waiting a ridiculous amount of time and seeing his practitioner after the surgery instead of the dr himself.

Jun 15 2018

Review for Dr. Scherer

WE NEEDED A NEW DOCTOR. DR KOPJAS WAS VERY WONDERFUL AND TRULEY INTERESTED IN OUR CARE. HIS STAFF HAS B EEN MORE THAN NICE.

MELODYin IL - Jun 07 2018

Review for Dr. Kopjas

Stephen Clayton May 10 2018

Review for Dr. Alvarado

The staff was friendly, helpful, pleasant and cheerful. Dr. Hill was very professional, honest about my eye condition and preformed the laser surgery with the goals accomplished. I am back to 20/20 vision in both eyes. I appreciate all the all of you have done.

CARL WALTONin GLEN CARBON, ILLINOIS - May 10 2018

Review for Dr. Hill

Kristen Olsenin St. Peters, Missouri - May 03 2018

Review for Dr. Hill

Irene M. Lucasin Lake St Louis - Apr 26 2018

Review for Dr. Hill

Smooth professional experience. From the office staff up to and including the doctor. Pain free experience. Dr Hill called me later that night to make sure everything was going well. I’ll impressed.

Apr 25 2018

Review for Dr. Hill

my years of having dr/ parres is summed up as a caring dr. with a sense of humor. no reservations on this matter, just have him as your dr..

joe frerkerin maryville,il. - Apr 15 2018

Review for Dr. Parres

My experience w Dr Grebing Has always been great. He is a great doctor and a great listener. Does not do anything unless it’s necessary

Mar 30 2018

Review for Dr. Grebing

Dr Sandhu always takes the time to go over my file and discuss my overall health.

Mar 27 2018

Review for Dr. Sandhu

Linda Smithin Granite City, IL - Mar 21 2018

Review for Dr. Scherer

Highly recommend. He is very experienced. He is kind and caring about your health. I've been treated by him for over 20 years. I wouldn't see anyone but him. He saved my mother's life.

Karen Hightin Freeburg, IL - Mar 16 2018

Review for Dr. Mohan

Conrad Hudsonin Saint Louis, Missouri - Mar 15 2018

Review for Dr. Hill

I have been a patient of Dr.Arbaugh for 16yrs. He has always explained what medication he is prescribing, and why. He listens to any concerns I may and answers any questions. His staff is very efficient and caring. I have, and will continue to, refer others to him. Thank you Dr. Arbaugh.

Barbarain Godfrey - Mar 11 2018

Review for Dr. Arbaugh

Dr. Hill and staff are wonderful! I had cataract surgery which went extremely well. Dr. Hill is very concerned about his patients and even calls them at home the next day to see how they are doing! He is exceptional!

Barbara Martinin Dardenne Prairie, MO - Mar 10 2018

Review for Dr. Hill

Took care of me in the ER and put in two stents ten minutes after I arrived at the ER. Excellent doctor.

Ray Randallin Ballwin, Mo. - Mar 09 2018

Review for Dr. Hurley

Location

HSHS St. Joseph's Hospital Highland

12866 Troxler Ave, Highland, IL 62249