HSHS St. Joseph's Hospital Highland

83%

Patients that would definitely recommend
13% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Death in procedures where mortality is usually very low

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
88%

Patients who gave a rating of 9 or 10
19% higher than the national average

83%

Would definitely recommend
13% higher than the national average

HSHS St. Joseph's Hospital Highland

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%90%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%89%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%74%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%94%84%

HSHS St. Joseph's Hospital Highland

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%73%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%88%73%

HSHS St. Joseph's Hospital Highland

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%75%66%

Providers

503 N Maple St Effingham, IL 62401undefined mi
12860 Troxler Ave Ste 320 Highland, IL 62249undefined mi
12860 Troxler Ave Ste 320 Highland, IL 62249undefined mi
1001 Boardwalk Springs Pl Ste 111 O Fallon, MO 63368undefined mi
12866 Troxler Ave Highland, IL 62249undefined mi
660 S Euclid Ave Saint Louis, MO 63110undefined mi
14509 State Route 127 Carlyle, IL 62231undefined mi
503 N Maple St Effingham, IL 62401undefined mi
4550 Memorial Dr Ste 360 Belleville, IL 62226undefined mi
Dr. Rachel Dalton, DOObstetrics & Gynecology
Dr. Rachel Dalton, DO
1302 Franklin Ave Ste 2800 Normal, IL 61761undefined mi
12860 Troxler Ave Ste 320 Highland, IL 62249undefined mi
12860 Troxler Ave Ste 320 Highland, IL 62249undefined mi
Dr. Anne Doll-Pollard, MDObstetrics & Gynecology
Dr. Anne Doll-Pollard, MD
9447 Holy Cross Ln Breese, IL 62230undefined mi
411 E Broadway Trenton, IL 62293undefined mi
180 Woodcrest Dr Highland, IL 62249undefined mi
1212 Broadway Highland, IL 62249undefined mi
1212 Broadway Stop 1 Highland, IL 62249undefined mi
409 E Broadway Trenton, IL 62293undefined mi
Dr. Bonnie Gelly, MDObstetrics & Gynecology
Dr. Bonnie Gelly, MD
9447 Holy Cross Ln Breese, IL 62230undefined mi
Dr. Carmon Glover III, DOEmergency Medicine
Dr. Carmon Glover III, DO
1201 Ricker Rd Salem, IL 62881undefined mi
12866 Troxler Ave Highland, IL 62249undefined mi
1520 9th St Ste 110 Highland, IL 62249undefined mi
6812 State Route 162 Ste 202 Maryville, IL 62062undefined mi
Dr. Ameha Hagos, MDFamily Medicine
Dr. Ameha Hagos, MD
1000 E Cherry St Ste B Troy, MO 63379undefined mi

Location

HSHS St. Joseph's Hospital Highland

12866 Troxler Ave, Highland, IL 62249