HSHS St. Francis Hospital

78%

Patients that would definitely recommend
8% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Death in procedures where mortality is usually very low

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
82%

Patients who gave a rating of 9 or 10
13% higher than the national average

78%

Would definitely recommend
8% higher than the national average

HSHS St. Francis Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%92%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%78%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%93%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%75%66%

HSHS St. Francis Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%67%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%87%73%

Providers

Provider Reviews

James Rush - Jul 18 2019

Review for Dr. John Watson, MD

- Jun 24 2019

Review for Dr. Leo Ludwig, MD

Dr. Younkin was very thorough and gentle during my exam. He listened to my concerns and gave very clear and concise responses to my questions. Treats people as persons and is easy to discuss things with. He made excellent recommendations for me.

Florence - Jun 07 2019

Review for Dr. Casey Younkin, MD

Dr Watson is a great Dr. who takes the time to sit and listen to you as a patient. He cares about you as a person as well as a patient. I would highly recommend him to my friends and family

Rick Beaty in PAWNEE - May 31 2019

Review for Dr. John Watson, MD

- May 24 2019

Review for Dr. John Watson, MD

- May 10 2019

Review for Dr. Leo Ludwig, MD

My appointment was right on time. The staff was very friendly and efficient. Dr Watson spoke with me right before the procedure telling me what to expect and answered the few questions I had. The procedure was painless.

- May 10 2019

Review for Dr. John Watson, MD

My experience was excellent. He explained everything thoroughly and asked me if I had any questions. I highly recommend him he is a very knowledgeable Dr.who cares about all his patients.

- May 03 2019

Review for Dr. Frank Bender III, MD

I would highly recommend Dr Mulshine as a Dr because he was able to fix my dropped foot so that my foot is in the correct position and is useable again..

- May 03 2019

Review for Dr. Barry Mulshine, MD

- Apr 26 2019

Review for Dr. Leo Ludwig, MD

- Apr 21 2019

Review for Dr. Barry Mulshine, MD

What a jerk! Mean to the hospital nurses. Disrespectful. Terrible bedside manner. Retire Grumpy old Dr. If you hate what you do......... then find something that makes you happy. No need to treat patients and staff poorly. Very bad reflection on Springfield Clinic

- Apr 21 2019

Review for Dr. Steven O'Marro, MD

I appreciate his time taken to review my back condition, and consider ways to help me if at all possible. Many Thanks for treating me with respect and dignity. Dr Watson is professional and very knowledgeable. He listens and seems to care.

- Apr 18 2019

Review for Dr. John Watson, MD

Dr. Cochran is very understanding and takes time to listen to you. as a cancer patient many times I deal with them over the phone. Sometimes you have to call and make sure they followed through, though.

- Apr 12 2019

Review for Dr. Keith Cochran, MD

- Apr 09 2019

Review for Dr. Robert Osipov, MD

- Mar 29 2019

Review for Dr. Steven O'Marro, MD

I have been a patient of Dr. Sterns since 2010. He is amazing. Very professional yet kind. He is so intelligent and teaches me well about my disease. He calls me to answer any questions or requests I email him. Highly recommend him !!

- Mar 25 2019

Review for Dr. Mark Stern, MD

I saw him for a second opinion on some chronic knee issues and he was the first doctor who I felt like was honest about my future instead of dangling some far off “fix” in front of me.

- Mar 23 2019

Review for Dr. Leo Ludwig, MD

Dr. Ludwig did my total knee replacement . I had no problems in understanding his diagonis,plans for surgery or after care. This Dr. is truly amazing,kind, caring and a total professional. I would recomend him to anyone who needs knee work.

- Mar 14 2019

Review for Dr. Leo Ludwig, MD

Lucille Slaughter in CHATHAM, IL - Jan 26 2019

Review for Dr. John Watson, MD

Dr. Watson is a very caring and compassionate doctor. I am completely comfortable with him and his staff. He has helped me so much with my injections. I would highly recommend him .

Charlotte House in Pawnee, IL - Jan 26 2019

Review for Dr. John Watson, MD

Theresa Dalton:.....Been going to Dr Stern for many yrs now & always trust his knowledge & judgement...he brought me out of a bout with Lupus many yrs ago...I see him on a regular basis......

Theresa Dalton in Pana, IL - Jan 13 2019

Review for Dr. Mark Stern, MD

Dr. Watson was very helpful and answered all of my questions in a very professional and understanding way I really look forward to continuing to have him help me with future problems with my knee

Lance Bennett in Springfield , IL - Jan 10 2019

Review for Dr. John Watson, MD

Spent no time with me. Gave me a worthless shot in my hip that did nothing. Dr Watson assured me he would get to the roots of my problem. All he did was give me the worthless shot and never saw me again.

IL - Jan 03 2019

Review for Dr. John Watson, MD

Very pleased with my visit. Was able to figure out what was wrong and referred me on. Would definitely go to him again. Also his nurse was wonderful. Very professional office.

Gary in Winchester , IL - Dec 06 2018

Review for Dr. Frank Bender III, MD

Dr Ludwick helped me 4+ years ago with knee injections. They worked so when I needed help with knee replacement I wouldn't go to anyone else but him. He's caring, thoughtful, knowledgeable & I'm sad he's retiring.

Phyllis Brooks in Chatham, IL - Dec 06 2018

Review for Dr. Leo Ludwig, MD

Dr Younkin has been my Doctor since 1989. He always listens to my concerns and will do whatever it takes to address any issue I may have. He is very thorough and takes his time during my visits, so I can talk to him without feeling rushed. I recommend him to everyone as a trusted physician.

Cheryl Williams in Springfield , IL - Nov 18 2018

Review for Dr. Casey Younkin, MD

Dr. Watson has wonderful “bedside manners”! He is definitely skilled in his expertise of cortisone injections. I was in terrible hip pain and after only 24 hours, the pain lessened and I’m almost pain free.

Mary Jane Jizmagian in Springfield , IL - Nov 11 2018

Review for Dr. John Watson, MD

Clara peters in Springfield , IL - Oct 27 2018

Review for Dr. Barry Mulshine, MD

David and Patricia in Hillsboro, IL - Oct 26 2018

Review for Dr. Chris Poirot, MD

I've been seeing Dr Watson for several years and I've always found him to be friendly, professional, caring and very knowledgeable. Always a good experience when I see him. His office staff is always very friendly, courteous and helpful.

June Gausepohl in Staunton, IL - Oct 24 2018

Review for Dr. John Watson, MD

Dr. Frank Bender is a most engaging, extremely competent, thorough and goal oriented person. He has made a positive effect on my life and health. I would most highly recommend him.

Walter Schwager in Sherman, IL - Oct 18 2018

Review for Dr. Frank Bender III, MD

Dr bender is a awesome Dr he is trying everything so I don't have to have surgury. He is so nice and personal with his patients. His staff is awesome too Could ask for better serves

Melissa in Springfield, IL - Oct 09 2018

Review for Dr. Frank Bender III, MD

Dr. Would note take my wife as a patient!!! Staff or Nurse on the phone told us that my wife was taking too many pills. Therefore Dr. Quarton would not accept my wife as a patient!!!

Carlinville, IL - Oct 03 2018

Review for Dr. Brian Quarton, MD

I completely trust Dr Mulshine to give all of his patients the utmost care. He is very professiona l with wonderful bed side manners...very caringour all patients and their outcomes

Betty Eskew in Springfield, IL - Sep 28 2018

Review for Dr. Barry Mulshine, MD

Dr. Mulshine is very professional and caring. Took the time both times I’ve been to to review all the medical facts I needed to make a decision. I highly recommend and trust him.

- Sep 23 2018

Review for Dr. Barry Mulshine, MD

Jim in Tallula, IL - Sep 20 2018

Review for Dr. John Watson, MD

Watson is an excellent practitioner, diagnostician, and doctor. Watson has given me the best pain relief and the best outcome. Watson is a great young physician and one I have trust in and would recommend.

Barbara in Decatur, IL - Sep 19 2018

Review for Dr. John Watson, MD

- Sep 14 2018

Review for Dr. Barry Mulshine, MD

Lisa in Carlinville, IL - Sep 13 2018

Review for Dr. Barry Mulshine, MD

New Mom Over 45 Years Old in Springfield Illinois - Aug 17 2018

Review for Dr. Casey Younkin, MD

I have been seeing Dr Mishkel for over 10 years. He is always on the cutting edge of new technology and he explains all risks, treatment recommendations and courses of action thoroughly. He is genuinely concerned for his patients and treats them like family. Excellent Doctor!

Tim Lonergan in Springfield, IL - Aug 02 2018

Review for Dr. Gregory Mishkel, MD

Oma in IL - Jun 16 2018

Review for Dr. Bruce Weber, MD

Excellent doctor! Very satisfied with both the doctor and staff. Dr. Weber takes time to answer my questions and his staff is very courteous. I would highly recommend Dr. Weber.

Litchfield , IL - Jun 16 2018

Review for Dr. Bruce Weber, MD

Conrad Matuszewski in MO - Jun 15 2018

Review for Dr. Courtney Shands III, MD

Litchfield, IL - Jun 14 2018

Review for Dr. Bruce Weber, MD

Litchfield - Jun 14 2018

Review for Dr. Bruce Weber, MD

I have been a patient of Dr. Poirot's for 25+ years and find him very professional and caring. He has always spent all the time needed to answer my questions. I would highly recommend him if you want someone that is going to care about you and your medical issues.

Tom Franzen - May 28 2018

Review for Dr. Chris Poirot, MD

Dr. Watson has reduced my lower back pain with injections and a back brace. He has been very focused and helpful. I trust him and I would recommend him to anyone with back pain.

Sharon Wiley in Chatham, IL - May 14 2018

Review for Dr. John Watson, MD

Saw him at my primary care doctor's office in Springfield. It was so convenient to not have to drive downtown. He was very good to talk to and listened and patiently answered all of my questions. Great cardiologist!

- May 01 2018

Review for Dr. Gregory Mishkel, MD

Location

HSHS St. Francis Hospital

1215 Franciscan Dr, Litchfield, IL 62056