HSHS St. Elizabeth's Hospital

81%

Patients that would definitely recommend
11% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Coronary Intervention Award™ (2020, 2019)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Cardiac Care Excellence Award™ (2019)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

General Surgery Excellence Award™ (2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Coronary Intervention Excellence Award™ (2018)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

81%

Would definitely recommend
11% higher than the national average

HSHS St. Elizabeth's Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

HSHS St. Elizabeth's Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%70%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Jason S. Jul 08 2020

Review for Dr. Sanghavi

My mother has been his patient for a few months. When we call his office for updated care instructions we get voice mail with a full inbox 50% of the time. It usually takes 2 to 3 days before we can leave a message and get a call back. Very frustrating.

Jul 06 2020

Review for Dr. Bassman

First visit; she did not rush through, listened and knew everything about all my medical conditions (and I have an unusual autoimmune liver disease). She was very nice, made me feel at ease, and understood my wishes to use a more natural approach before medicine.

TC Jul 04 2020

Review for Dr. Saleh

Got me in to see him very fast. Love his demeanor. Great with patients. Loves his work.

Jul 03 2020

Review for Dr. Thouvenot

Dr Climaco makes you feel comfortable and Is easy to talk to about health concerns.

Jul 02 2020

Review for Dr. Climaco

Lisa from Chicago Jun 27 2020

Review for Dr. Saleh

O. T. Jun 27 2020

Review for Dr. Sanghavi

Dr. Marlow is very knowledgeable and kind. She will always take time to answer your questions and make you feel comfortable. Staff is very friendly and their office is very clean and inviting

Jun 19 2020

Review for Dr. Marlow

Dr. Dan was very thorough. He listened to my concerns and discussed every option available. My medical plan was discussed with my thoughts and concerns in mind. He truly listened to me.

Sherie` Trone Jun 10 2020

Review for Dr. Thouvenot

I trust Dr Roth’s opinion and would recommend her to anyone. She takes great care and listens to what you are telling her.

Jun 10 2020

Review for Dr. Roth

Dr. Rybak is very personable and makes you feel comfortable as his patient. The entire experience with Dr. Rybak and the office staff is very satisfying. Thanks! Ron Flach

Ron Flach Jun 09 2020

Review for Dr. Rybak

Lina Taniguchi Jun 08 2020

Review for Dr. Taylor

Not only is Dr. Rybak a good Doctor he is a good person. He talked to me in away I could understand gave me my options.

Dave Jun 07 2020

Review for Dr. Rybak

She is very concerned usually answers messages right away. Very informative. Office staff is warm and friendly.

Jane Schmid Jun 03 2020

Review for Dr. Nash

I called and got in next day... friendly staff; Dr Dan took good care of my foot.

Jun 02 2020

Review for Dr. Thouvenot

Very nice, listens, explains things and doesn't blow you off. He was very helpful and makes you feel at ease.

May 30 2020

Review for Dr. Thouvenot

Very professional and personable.

May 30 2020

Review for Dr. Thouvenot

i have been going to Dr. Musick office for years. Service is top notch. Everyone is friendly and knowledgeable. Facility is fabulous!

GG May 28 2020

Review for Dr. Musick

He always shows concern for his patient however I have had issue with his office team too many times.

Henry Baca May 25 2020

Review for Dr. Painter

First visit was great. Easy to communicate with and he took the time to answer my questions and concerns. My exam was thorough and he was very clear about a plan going forward. Also, the office staff were pleasant to deal with.

K. Pinter May 24 2020

Review for Dr. Hill

Everyone at Dr. THOUVENOT's office was great!!! The staff was very efficient and friendly. Dr. Thouvenout projects confidence and ability in helping patients get foot pain relief. Excellent appointment!

Joe May 23 2020

Review for Dr. Thouvenot

James Fuqua May 20 2020

Review for Dr. Mota

Fantastic— he is attentive, caring and very knowledgeable.

Donna Kloustermeyer May 18 2020

Review for Dr. Rybak

He has always taken time and answered everything I needed. Compared to other orthopedic surgeons- he is so humble and kind it’s amazing!

May 14 2020

Review for Dr. Bassman

No testing whatsoever but insisted on a medication change for no apparent reason. Saw once and nurse after that. Good luck.

May 12 2020

Review for Dr. Shah

Entire staff were extremely friendly & made me feel comfortable immediately.

Renee May 11 2020

Review for Dr. Thouvenot

Dr. Rybak is knowledgeable, personable, communicative, and explains procedures thoroughly.

May 11 2020

Review for Dr. Rybak

LW May 03 2020

Review for Dr. Mussemann

C. Turner May 03 2020

Review for Dr. Tredway

Great visit! Everyone in the office are very friendly. Dr. Thouvenot is amazing! He is very caring and listens thoroughly to you.

Apr 27 2020

Review for Dr. Thouvenot

I've been a patient of Dr. RAWDON's for most of my adult life, (age 60). I'm grateful he is my doctor and wouldn't want anyone else. He is an excellent doctor who always gives 110%.

Dorothy Apr 24 2020

Review for Dr. Rawdon

Susy Apr 24 2020

Review for Dr. Mussemann

Dr. Mota Is excellent. Very personable, friendly and knowledgeable .i will definetely refer her to family and friends.

Apr 23 2020

Review for Dr. Mota

Gabby Apr 20 2020

Review for Dr. Firozi

Dr Firozi is a very thorough Doctor! I started seeing him December 2014 when I was very sick. He found what was wrong plus more! He is a lifesaver!!!!!!

Apr 16 2020

Review for Dr. Firozi

It was a zoom call, it started at the appointed time and Dr. Rybak was very attentive. I find him to be kind, non-judgmental, and speak my language. I would highly recommend him. His staff is great.

Marie Gemmingen Apr 10 2020

Review for Dr. Rybak

Apr 09 2020

Review for Dr. Mohsin

Dr Hilary is very caring and does a great job, always there when i need her.

may moore Apr 06 2020

Review for Dr. Mannan-Hilaly

This is certainly one of the best doctors I've ever had. He explained things well and always asked if you had any questions or concerns.

Walter Privett Apr 06 2020

Review for Dr. Patney

Staff is rude and will talk over you and tell you they aren’t going to argue with you. They will cancel your appointment, a day you took off specifically for this appointment, and not give you medicine to make it to your next appointment. Then tell you that you need to come in for the medicine.

Apr 03 2020

Review for Dr. Roth

He takes time and explains everything. You need to ask to know. Drs are not mind readers!!

Lynn Gass Apr 02 2020

Review for Dr. Greco

There's one in the office upon leaving seems unfriendly but that's her problem

Lynn Gass Apr 02 2020

Review for Dr. O'Neill

Dr Pardo is the best!!! Such a good listener and very good advice and her Caring Ways are beyond my imagination of what a Dr could even be.. Love how she took care of my 82 yr old Mother!!! God Bless Dr Pardo & her family and Staff

Barbara Baker Apr 02 2020

Review for Dr. Ramos-Pardo

Dr. Pardo was attentive to what I said. Her care for my health was genuine. She answered all my question and explains things well. She has a very calming presence.

Connie Nemeth Mar 27 2020

Review for Dr. Ramos-Pardo

Mar 26 2020

Review for Dr. Tredway

He is Awesome

Mar 18 2020

Review for Dr. Labounty

TRULY CARES!!!!!!! I have been to many Doctors. He is so concerned about any situation that bothers you and tries to help!!!! The BEST!

Mar 14 2020

Review for Dr. Labounty

Regina Vaughn Mar 04 2020

Review for Dr. Hitchcock

Angel VonBokel (Betty Wykoff’s daughter) Feb 25 2020

Review for Dr. Luong

The visit was an extremely comfortable and enlightening journey into the problem and solution to my foot needs. Although it has been a few years I maintain a very positive outlook towards Dr. Voss and the service rendered to me.

Charles Campbell Feb 21 2020

Review for Richard Voss

I wouldn't want to go to any other Dr., he is the best!

marilyn smith Feb 20 2020

Review for Dr. Rawdon

cwc Feb 18 2020

Review for Dr. Despain

Started going to him in June 2019. He listened to me and immediately started addressing my concerns. Had tests done that should have been done couple years sooner. His nurse is fantastic and the office staff is very friendly.

cwc Feb 18 2020

Review for Dr. Hill

Feb 16 2020

Review for Dr. Dugan

He really cares, even called me at home on a Sunday when he was concerned I might have a blood clot.

Diane Feb 15 2020

Review for Dr. Chu

Dr. Rawdon goes through all the healthcare concerns you have and seems very knowledgeable. he has a way of going through everything quickly and not making you feel rushed. I'm 56 years old and he's the best doctor I've had by far, I would highly recommend him.

Rick Beavers Feb 14 2020

Review for Dr. Rawdon

Feb 08 2020

Review for Dr. Hennon

This doctor has horrible bedside manners, he is very arrogant and does not listen to what patients are telling him. His quick assessment of my symptoms, almost cost me my life. He was wrong it is scary to think what if I listened to just him, I would dead.

John Feb 06 2020

Review for Dr. Kim

Feb 01 2020

Review for Dr. Rawdon

Vicki Stasko Jan 31 2020

Review for Dr. Winkeler

Great Doctor. Very thorough and has a great background. Amerlia and Tremas are great compliments

Gene F. Jan 25 2020

Review for Dr. Poulos

Nancy L Jan 24 2020

Review for Dr. Sanghavi

Dr . David O’Neill is personable, extremely competent and well qualified in dealing with his patients. He has a down to earth approach and I would highly recommend him To anyone looking for a good primary care physician.

Ken Kaffer Jan 23 2020

Review for Dr. O'Neill

Jan 14 2020

Review for Dr. Kini

The clinic was very efficient. The staff were pleasant and the doctor took his time with good explanations.

J v osborn Jan 11 2020

Review for Dr. Szewczyk

Dawn Jan 08 2020

Review for Dr. Elleby

First visit with Dr. McGrady, I was so impressed. He did not hurry me and answered all of my questions. If i ever need an ENT again it will be him.

Linda from Mason Jan 08 2020

Review for Dr. McGrady

Dr. Climaco is outstanding. He is knowledgeable and takes the time to listen. I would recommend him to anyone who desires outstanding personal medical service.

Dec 13 2019

Review for Dr. Climaco

Have recomendhed Dr Pai to several people. Has helped me so much with IBS. Staff members were all helpful and attentive.

Joyce Riley in Bellville, IL - Dec 12 2019

Review for Dr. Pai

Dr. Climaco is FANTASTIC! He will ask lots of questions to get to the bottom of whatever issue you may be having. He is extremely helpful, knowledgeable, and doesn't take any BS. His staff has always been professional, friendly, and quick. I have zero complaints!

Caitlin Dec 11 2019

Review for Dr. Climaco

takes his time with y;ou, checks out your throat and ears. Has a great sound testing box to check your hearing.

Mary Dec 02 2019

Review for Dr. Lee

David S Starkey Nov 30 2019

Review for Dr. Hageman

Dr Elleby is my primary doctor. She is kind, thorough and knowledgeable. I sense that she is truly passionate about people and will go the extra mile to help. She has a calming bedside manner.

Nov 23 2019

Review for Dr. Elleby

Christina Robinson Nov 22 2019

Review for Dr. Koch

Love Dr. Mitchell! Always there when I need a last minute appointment and goes above and beyond for his patients.

Natalie Bosomworth Nov 21 2019

Review for Dr. Mitchell

Very professional and compassionate

Judith Whicker Nov 21 2019

Review for Dr. Agne

Best experience with a primary care doctor I’ve ever had

Nov 21 2019

Review for Dr. Neville

Nov 19 2019

Review for Dr. Adams

Listens well and explains everything to my satisfaction.

Sabine Nov 19 2019

Review for Dr. Schenewerk

I have been going to Dr. Dave for more than 20 years. He listens to my input and answers questions. He does not rush through an appointment and yet does not waste time. He is conservative in his approach and at same time proactive to find out what is happening with you.

Darryl Cross Nov 16 2019

Review for Dr. O'Neill

Good. He has been my primary dr for several years and always can see me and if he cannot fix it he knows who to refer to fix it.

Nov 03 2019

Review for Dr. Reger

Fantastic !!!! Has been my Doctor for many years and he's GREAT !!!!!

John Murphy Oct 29 2019

Review for Dr. Shawahin

Hes the blood pressure dr!!! Wont listen to u in 1 ear out the other.

Oct 26 2019

Review for Dr. O'Neill

Knowledgeable and caring doctor. Highly recommended!

Wally Oct 16 2019

Review for Dr. Firozi

Would not try and help me. Finally went to Champaign where they helped me and I’m a lot better. He wouldn’t listen at all

Oct 15 2019

Review for Dr. Cheema

Swansee - Oct 12 2019

Review for Dr. Kini

Dr. Neville is very thorough in examination and answering questions. Takes time and makes sure all treatment option are understood by pt.

Oct 08 2019

Review for Dr. Neville

I've seen Dr.McKee for several different complaints. He sutured my thumb after I cut my tip. ----Not even noticeable now, after 12 years. He removed two moles and a wart and I had recent surgery on my elbow.

Silvia Flex Sep 25 2019

Review for Dr. McKee

He is always patient with my son and he recommends us to live a healthier lifestyle instead of taking a lot of medicine.

Sep 25 2019

Review for Dr. Despain

Visit for a kidney ston

Sep 12 2019

Review for Dr. Doshi

Efficient and caring.

Sep 08 2019

Review for Dr. Doshi

Dr David is the best, been going to him off & on since 2005

Rob Sep 05 2019

Review for Dr. O'Neill

Karen Myers Aug 30 2019

Review for Dr. Thouvenot

Brian Heil Aug 28 2019

Review for Dr. Dugan

Had a great visit staff is very friendly and helpful. Dr Todd Schultz is awesome and helpful.

Aug 28 2019

Review for Dr. Schultz

GARY STEINKAMP Aug 27 2019

Review for Dr. Rybak

Location

HSHS St. Elizabeth's Hospital

1 Saint Elizabeth Blvd, O Fallon, IL 62269