HSHS Holy Family Hospital

72%

Patients that would definitely recommend
2% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

6 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

72%

Would definitely recommend
2% higher than the national average

HSHS Holy Family Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%88%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%77%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%93%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%78%66%

HSHS Holy Family Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%69%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%85%73%

Providers

Provider Reviews

Jason S. Jul 08 2020

Review for Dr. Sanghavi

First visit; she did not rush through, listened and knew everything about all my medical conditions (and I have an unusual autoimmune liver disease). She was very nice, made me feel at ease, and understood my wishes to use a more natural approach before medicine.

TC Jul 04 2020

Review for Dr. Saleh

Excellent Dr. and Staff. I read reviews prior to seeing the doctor & the negative reviews were wrong. I'm happy I didn't believe the negative.

Patricia Wildhagen Jun 28 2020

Review for Dr. Nigam

Lisa from Chicago Jun 27 2020

Review for Dr. Saleh

O. T. Jun 27 2020

Review for Dr. Sanghavi

Dr. Marlow is very knowledgeable and kind. She will always take time to answer your questions and make you feel comfortable. Staff is very friendly and their office is very clean and inviting

Jun 19 2020

Review for Dr. Marlow

Love going here. The techs are great & Dr Adamovsky is great. Very pleasant & helpful. Will make suggestions if needed &/or write prescriptions & referrals when needed. My mom even used him for years.

Phyllis Massa-Busch Jun 18 2020

Review for Dr. Adamovsky

Doctor Nigam is trying to help me with my life. Hopefully to get it to a better state. I think that he listens well to me about what is going on.

Jun 14 2020

Review for Dr. Nigam

I recently saw Dr. Van Amburg. I found him to be very kind and patient. He answered all of my questions and I was very pleased with the visit. He instilled in me a feeling of trust and that I was in good hands. This is so important when dealing with cancer!

Melinda Nielson Jun 09 2020

Review for Dr. VanAmburg

No testing whatsoever but insisted on a medication change for no apparent reason. Saw once and nurse after that. Good luck.

May 12 2020

Review for Dr. Shah

If you are struggling with hormone imbalance Dr Dothager is the best to get you back on track. Her staff is very friendly. There are so many other services that she offers. You cant go wrong.

Kathy Apr 29 2020

Review for Dr. Dothager

Extremely knowledgeable and very helpful!

Apr 27 2020

Review for Dr. Siyam

Very good on time or very close listens to concerns

Mar 19 2020

Review for Dr. Nigam

I have had Melissa as a doctor for a while and she understands and listens to me and then suggests what is best for me. I love everything she does she is amazing!

Bre Gray Mar 18 2020

Review for Melissa Edwards

Mary Ann Mar 15 2020

Review for Dr. Winter

Always a positive experience Knows his patients well Staff is very friendly

Mar 04 2020

Review for Dr. Nigam

I love Dr.Van- Amburg.Im one of a kind.He is so patient with me and answers all my questions.He is the best dr.Hes very patent and caring.Trust me.He is the best!!

Bridgette Perkins Mar 01 2020

Review for Dr. VanAmburg

This doctor has horrible bedside manners, he is very arrogant and does not listen to what patients are telling him. His quick assessment of my symptoms, almost cost me my life. He was wrong it is scary to think what if I listened to just him, I would dead.

John Feb 06 2020

Review for Dr. Kim

Nancy L Jan 24 2020

Review for Dr. Sanghavi

Exceptional service - A-masterfully trained and extremely experienced psychiatrist -attentively listens - requests client participation in treatment plan - professional - pleasant and personable - with witty humor ??

Kathleen Collins Seibert - MA/LCSW Jan 13 2020

Review for Dr. Nigam

Dr. Shah and his staff are simply outstanding. He is a great communicator and educates the patient very well.

GC Dec 04 2019

Review for Dr. Shah

Dr. Nigam has given me my life back. He’s a great doctor and a legitimately good and trust-worthy person. I give him my highest recommendations. The staff is always pleasant. It’s easy to get an appointment. The wait times are short.

Nov 27 2019

Review for Dr. Nigam

Been seeing him since 2007 and I am 100% satisfied, Nurses perfect. Receptional needs attitude adjustment.

Ragsdale Nov 23 2019

Review for Dr. Florendo

Dr. Timko knowledgeable, great bedside manner. Staff very courteous, no long waits for appt

John Nov 16 2019

Review for Dr. Timko

Outstanding knowledge, and very welcoming, explains everything, couldn’t ask for for a better doctor. I actually left a previous cardiologist that was good, to continue my care with Dr. Pathak.

Mike from Macomb IL Nov 13 2019

Review for Dr. Pathak

Our appointment with Jaime R. Mendoza NP. went extremely well , She was great and I recommend her highly.

Nov 01 2019

Review for Dr. Nigam

Would not try and help me. Finally went to Champaign where they helped me and I’m a lot better. He wouldn’t listen at all

Oct 15 2019

Review for Dr. Cheema

Very friendly staff, on time appointments. Dr. listens well and asks questions. I am much betteroff now.

Denny Oct 02 2019

Review for Dr. Nigam

Dr. Nigam listens to my concerns and gives me positive suggestions and explanations that are easy to understand. He is always kind and pleasant.

Sep 12 2019

Review for Dr. Nigam

Nice staff , kind Doctor . They are always making the facility more modern and comfortable . Been going here for years and never had to wait very long & im never rushed through my visit .

Aimee Sep 10 2019

Review for Dr. Nigam

Dr. Lane was great. Very professional. Took his time when talking to me and answering my questions.

Aug 27 2019

Review for Dr. Lane

Dr always listens to me and my concerns. I feel like he really wants me to get better. He doesn't make me feel like I'm a failure when I slip and fall e just helps me get up and try again

Aug 22 2019

Review for Dr. Nigam

Jamie Wilds Aug 13 2019

Review for Dr. Lane

Aug 08 2019

Review for Dr. Nigam

Great service thank you.

Shannon Maggitt in Collinsville , IL - Aug 01 2019

Review for Dr. Lane

He was dismissive, uncaring and barely saw my mother for 5 minutes, the entire time refusing to listen to the issues my mother was presenting.

Jul 23 2019

Review for Dr. Sola

I had my gallbladder removed Dr Lane was very nice he reassured me that everything would be fine Explain the procedure and set my surgery up in 4 days. Hs staff was great and helpful. When I went to the hospital everyone there was awesome.

Monica Jul 19 2019

Review for Dr. Lane

Never much of a wait. He’s nice and very professional

Lainey Jul 19 2019

Review for Dr. Nigam

Dr. Siyam is an amazing doctor. He was one that helped me with my diabetes! He treated me as family! Highly respect him and his knowledge! Looking to get back under his care after 3 years living somewhere else.

Jul 16 2019

Review for Dr. Siyam

I love Dr Dothager. His staff is always helpful, no problem getting an appointment and respectful of time. He listens, he cares. This is rare these days. I can’t say enough positive. I have also worked with him in the hospital setting. I think he is fantastic.

Jul 12 2019

Review for Dr. Dothager

Dr. Lane is a wonderful doctor. He's caring and takes the time to explain everything. I highly recommend him.

Mandy Jul 10 2019

Review for Dr. Lane

By far the best Doctor and staff around. They go above and beyond what is required of them. They truly care about the people there. I've never done a review about any doctor but for Dr.Nigam and everyone at Southern Illinois Associates it's the least I can do.

Don S. Jul 10 2019

Review for Dr. Nigam

Great experience as a new patient. My appointment was with one of the nurse practitioners and she was AMAZING. So glad I went there!

Jun 22 2019

Review for Dr. Nigam

He is an amazing doctor who treats you as a patient not as a number. He has been a huge asset to my husband and I as well community. I would highly recommend him.

Michelle K in Pocahontas, IL - Jun 15 2019

Review for Dr. Hopkins

Very great care

Jun 13 2019

Review for Dr. Nigam

Very likely

Marvin Buckingham in Granite city, IL - Jun 08 2019

Review for Dr. Lane

Great staff and great follow up!

May 24 2019

Review for Dr. Nigam

I see Jaime and Diana. I can’t thank them and the office staff enough for the help they have provided me. The only complaint I have is the voicemail is a little cumbersome when trying to reach them. Overall they are top notch in my opinion.

May 18 2019

Review for Dr. Nigam

May 08 2019

Review for Dr. Nigam

May 03 2019

Review for Dr. Nigam

Apr 09 2019

Review for Dr. Osipov

Poor attitude. Poor results. Against Cannabis.

IL - Mar 26 2019

Review for Dr. Bitzer

I have been a patient of Dr. Sterns since 2010. He is amazing. Very professional yet kind. He is so intelligent and teaches me well about my disease. He calls me to answer any questions or requests I email him. Highly recommend him !!

Mar 25 2019

Review for Dr. Stern

Dr. Siefken is very thorough and listens to my concerns. He explains the problem and recommends treatment.and explain medications.

Mar 22 2019

Review for Dr. Siefken

I see Jamie Mendoza, NPFP-P, in Dr Nigam’s office. She is kind and caring, highly professional and timely. I strongly recommend her.

Mar 22 2019

Review for Dr. Nigam

Dr. Dothager is very thorough in his assessments and prescribed treatments for my skeep apnea. I never feel rushed and am able to discuss things with hi..

Mar 21 2019

Review for Dr. Dothager

Dr. Nigam is very caring, he listens and gives you the extra time if needed.

Mar 02 2019

Review for Dr. Nigam

Excellent physician, personable and patient. The staff at the clinic are exceptional and I’ve never been kept waiting

O'Fallon, IL - Feb 23 2019

Review for Dr. Nigam

His staff is amazing. Can’t say good enough things about all them. He’s got this team thing down!! Been to two different Psychiatric doctors in my lifetime. He by far is the best.

CreativeHairGenius in Granite City, IL - Feb 20 2019

Review for Dr. Nigam

From the first time I met with Dr. Pathak, he impressed me with his knowledge, kindness and concern. Took time with me, asked questions and answered questions. Seemed to be legitimately concerned. I would recommend Dr. Pathak for sure.

Diane Hurrelbrink in Springfiedl, IL - Feb 10 2019

Review for Dr. Pathak

Troy, IL - Feb 09 2019

Review for Dr. Nigam

Ninja in Pacific - Feb 08 2019

Review for Dr. Timko

Dr. Dothager took the time to listen to my needs throughout my experience with her. She made me feel comfortable and helped me through a difficult time.

Feb 06 2019

Review for Dr. Dothager

W. in Edwardsville, IL - Jan 21 2019

Review for Dr. Nigam

Jan 21 2019

Review for Dr. Nigam

It didn’t seem like they really cared about the person. More like you’re just a number to them. And they just want to throw you the first pill that pops up your way. If you want someone that cares I suggest look elsewhere.

Collinsville, IL - Jan 18 2019

Review for Dr. Nigam

Effingham, IL - Jan 16 2019

Review for Dr. Bitzer

Theresa Dalton:.....Been going to Dr Stern for many yrs now & always trust his knowledge & judgement...he brought me out of a bout with Lupus many yrs ago...I see him on a regular basis......

Theresa Dalton in Pana, IL - Jan 13 2019

Review for Dr. Stern

Best cardiologist around by far. He's the only one I trust!

Brenda in Centralia, IL - Jan 05 2019

Review for Dr. Shah

Very good

Dec 22 2018

Review for Dr. Nigam

Michelle Brakenhoff in Litchfield , IL - Dec 16 2018

Review for Dr. Nigam

Very nice and helpful staff. Highly recommend

Dec 16 2018

Review for Dr. Nigam

He is a great doctor. My son has a minor ear wax problem. He takes him less than 5 minutes to take care my son problem. I would highly recommend this doctor.

Dec 13 2018

Review for Dr. Shah

ryan h in staunton - Dec 01 2018

Review for Dr. Nigam

Dr. Agarwal was amazing during my trip to the ER. He quickly came up with a plan to help me with my A Fib diagnosis and he was able to put my heart back in rhythm without a glitch. I would HIGHLY recommend him for cardiovascular issues. What an amazing and caring Dr!

Michelle in Effingham, IL - Nov 27 2018

Review for Dr. Agarwal

Dr. Timko has been an amazing doctor and all of his staff is very friendly and helpful.

Sara Kavanaugh in Pacific, MO - Nov 21 2018

Review for Dr. Timko

He is the Best. HE is the man Excellent with people

Jerry Brazelton in IL, IL - Nov 21 2018

Review for Dr. Bonutti

They NEVER answer the phone and no option for leaving a message!

Roy S. in Glen Carbon, IL - Nov 16 2018

Review for Dr. Nigam

He cured me of cancer! He is personable, professional, thorough and funny! I am so lucky!

Chrissy in St. Louis, MO - Nov 14 2018

Review for Dr. VanAmburg

Everyone is very patient and understanding.

Nov 07 2018

Review for Dr. Nigam

It has been over 11yrs. since Dr.Bonutti replaced both of my knees. My life definitely changed. I can do everything I did prior to my surgery and more. I will be forever grateful.

Marsha Perryman in Sebastian, FL - Oct 30 2018

Review for Dr. Bonutti

Granite City, IL - Oct 23 2018

Review for Dr. Nigam

My only big complaint is the wait time at check-in and registration. Their office staff are nice, but seem a little dim-witted.

Oct 14 2018

Review for Dr. Nigam

An excellent surgeon. Caring and wants the best possible outcomes for you. Dr and staff are awesome and very caring. My surgery was successful and the post-op care I received was exceptional.

MA in St Charles, MO - Oct 10 2018

Review for Dr. Adamovsky

I have been under psychiatric care for the last 20 years. Never have I felt so good about my provider. I also see a counselor in the office. Finally I feel listened to and properly diagnosed. Dr. Nigam is compassionate and caring. He is also professional and trustworthy.

Becky in East Alton, IL - Sep 07 2018

Review for Dr. Nigam

Easy to open up to really helps a person carry the conversation, seem to understands my needs! He always has a back up plan in his mind if the medication isnt exactly what ur body needs to feel better! Love he gives u 2 options of treatment and listens to ur thoughs and concerns

DAN in Hillsboro, IL - Sep 05 2018

Review for Dr. Nigam

Decoratorlady in Glen Carbon, IL - Aug 22 2018

Review for Dr. Nigam

Calling this place is a pain in butt. I’ve been on hold for 30-45 minutes waiting to speak with reception only to be sent to voicemail. I wish they had some kind of appointment scheduling/request on their website, to cut out some of the hassle for both reception and clients.

Kara Aug 17 2018

Review for Dr. Nigam

I have never had urethra stretched without something topical for pain...When I asked for it...he said it hurts because you are right...basically inferring that I have to deal with it.

Connie H in Altamont, IL - Aug 08 2018

Review for Dr. Bitzer

Excellent Dr. And staff

Alvena Winklmeier in Greenville , IL - Aug 07 2018

Review for Dr. Nigam

I have been seeing Dr. Nigam, followed by Jennifer for years. She listens to me and addresses all my mental health as well as physical issues. The staff is kind and caring. I would recommend Dr. Nigam and his practice to anyone who needs mental health care.

IL - Jul 03 2018

Review for Dr. Nigam

Phyllis in East Alton, IL - Jul 02 2018

Review for Dr. Nigam

I’ve been seeing Dr. Nigam for almost 14 years. He saved my life and my family. I was an absolute mess and didn’t know what was happening to me. I would recommend him to anyone that is having mental health issues and just doesn’t know where to turn.

Jessica Stromske in Grafton - Jun 27 2018

Review for Dr. Nigam

Very kind staff and not ever a long wait for scheduling appoint :)

Michelle-Genoa in Edwardsville , IL - Jun 21 2018

Review for Dr. Nigam

Amanda in Ramsey, IL - Jun 15 2018

Review for Dr. Bitzer

I was never seen by Dr. Nigam. I always see Jennefer Thery, did I mention she is GREAT.

Cheryl Gower in Worden , IL - Jun 11 2018

Review for Dr. Nigam

Location

HSHS Holy Family Hospital

200 Health Care Dr, Greenville, IL 62246