Westlake Hospital

57%

Patients that would definitely recommend
13% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Coronary Intervention Award™ (2020)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10
5% lower than the national average

57%

Would definitely recommend
13% lower than the national average

Westlake Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%80%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%41%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

Westlake Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%73%

Providers

Provider Reviews

Jul 10 2020

Review for Dr. Rao

Dr. Perez is great. Easy to talk to. Listens well. Would highly recommend.

Diana Bowden Jul 10 2020

Review for Dr. Perez

My visit was done over the phone. Dr. Naratadam listened to my concerns and answered my questions. I felt I was in good hands and he took the time to explain things.

Jul 04 2020

Review for Dr. Naratadam

Great doctor. Long wait times and sometimes loud waiting area, though. Friendly staff.

Jun 28 2020

Review for Dr. Gordon

Excellent Doctors and Staff

Jun 13 2020

Review for Dr. Yunez

His lobby wait time may seem long, but you will understand why once it is your turn. He politely and professionally takes his time with his patients (I can only speak for me), to comprehensively address and treat my medical issue which I appreciate.

Jun 11 2020

Review for Dr. Wilson

Jennifer Richter Jun 05 2020

Review for Sara Shotsberger

I have a very simple condition and both Dr. Kaczor and I know what it is and what she needs to do but she is always so cheerful and good spirited that it’s a very pleasant 5 minutes. She is great.

Alan Jun 03 2020

Review for Dr. Kaczor

Thomas Vallina May 22 2020

Review for Dr. Doshi

If you want it done right go and see Dr heydarpour. He is an incredibly gifted physician.

May 19 2020

Review for Dr. Heydarpour

Very rude towards my mother , due to her insurance plan. Money is his concern. Not your health

May 11 2020

Review for Dr. Malapati

Great visit as always,he always takes the time to explain what he is about to do before he does it and that makes me feel very comfortable.

Ricardo Santillanes May 09 2020

Review for Dr. Perez

I went to Dr. Barsky today and I got shocked from this very low level of hygiene (I asked him twice to put his mask on his face) even his diagnosis was totally not make sense and he looks very busy and not even care to provide me with all the information I need.

May 05 2020

Review for Dr. Barsky

May 05 2020

Review for Dr. Panton

I ended up in the hospital very sick and having an asthma exacerbation. After 3 months of being sick Dr. Rosenberg got me well again after so many Drs at other hospitals dismissed me. He has a great bedside manner and I’m grateful I was lucky enough to be his patient.

Renée Apr 23 2020

Review for Dr. Rosenberg

Dr. Couldn't even diagnose me correctly and refused to treat my ADHD. Terrible service and unprofessional incompetent individual.

Dante Mason Apr 11 2020

Review for Dr. Gordon

He is the most personable smiling doctor with a confidence and expertise in an ENT that one would appreciate!

Jennifer B. Apr 07 2020

Review for Dr. Doshi

In a constantly changing health clinic system that emphasizes speedy consultation and pill dispensing, Dr. Taylor has been my consistent, concerned care giver for more than 20 years. He skillfully saw me through surgeries, supported me through convalescence and guided me toward a healthier future.

Nancy Pech Mar 11 2020

Review for Dr. Taylor

She was very quick in determining my hearing difficulties and quickly took care of it. I am very satisfied with her care

Jack R Feb 21 2020

Review for Dr. Kaczor

Dr. Caluag is now working for Northshore Health Center in Lake Station, IN. He is very thorough. Spends the time needed to solve the problem. Very pleasant and kind.

JENNIFER OGBONNAYA Feb 19 2020

Review for Dr. Caluag

Very knowledgeable and great staff! Well run office!

Feb 14 2020

Review for Dr. Schubert

I had a breast reduction 3 years ago and I love the outcome him and his staff we excellent

Lolita Journagin Feb 08 2020

Review for Dr. Dewolfe

Dr. Tiesenga always available to see and a great doctor and surgeon

Jacqueline Green Feb 06 2020

Review for Dr. Tiesenga

Absolutely amazing surgeon!

Shannon shaughnessy Feb 02 2020

Review for Dr. Dewolfe

Very professional. Very good bedside manner.

Jan 16 2020

Review for Dr. Doshi

Great Doctor, very knowledgeable and helpful. He was my doctor years ago and I will never forget his name. Thank you Doctor Iglesias!

Mari R. Jan 15 2020

Review for Dr. Iglesias

Dr. Tiesenga is such an excellent doctor. I am so satisfied with my results from my surgery.

Jan 09 2020

Review for Dr. Tiesenga

Do not to come her. She will have you sitting in her office all day long. She doesn't keep her appointments. She will leave the office and go eat her lunch while you are waiting. Unprofessional.

Reda Kirk Jan 03 2020

Review for Dr. Patodia

Very knowledgeable & professional

Val Elliott in Chicago , IL - Nov 23 2019

Review for Dr. Kracker

great support staff, friendly. I left the office knowing the surgery scheduled was being done by a true professional. Ive had highly favorable results immediately. Finally no heartburn/acid reflux.

satisfied patient! Nov 12 2019

Review for Dr. Tiesenga

Terrible doctor.

Nov 01 2019

Review for Dr. Pena

Charles Sculfield Oct 29 2019

Review for Dr. Tiesenga

Dr.Tiesenga I heard the best experience and the best outcome from surgery performed I very highly recommend Dr.Tiesinga and his team.

Margarita Oct 18 2019

Review for Dr. Tiesenga

Dr. Tiesenga is amazing always nice and really cares about his patients!

Oct 17 2019

Review for Dr. Tiesenga

Worst experience I’ve ever had, poor manners, no professionalism. I had to ask the Dr. to wash his hands because he was going to begin the exam right after petting his dog Zeus. Will never go back and will never refer.

Sep 20 2019

Review for Dr. Taylor

Sep 12 2019

Review for Dr. Reishus

Upset Patient Aug 19 2019

Review for Dr. Pahlavan

Outstanding. Genuinely listened to me. I would recommend him to anyone.

Joel Heaton Aug 13 2019

Review for Dr. Ivankovich

Leonard Pennada Aug 04 2019

Review for Dr. Sadah

Awesome doctor

Aug 02 2019

Review for Dr. Pena

Scott Eickelmann Jul 29 2019

Review for Dr. Kaczor

Dr. Ward a great Dr. With understand and companion. Not only for the patient but also for the family.

Elizabeth in Chicago, IL - Jul 19 2019

Review for Dr. Ward

ST Jul 13 2019

Review for Dr. Tiesenga

Dr Sadah is a wonderful Dr! Great bedside manner. He came to the hospital on a Saturday as an emergency and removed a kidney stone for me prior to my vacation. He goes way above and beyond expectations. Very helpful and friendly staff in his Hoffman Estates location, highly recommend.

Michele C Jul 08 2019

Review for Dr. Sadah

He did the Surgery for me hes the best everything well good .am excellent he change my life for new person

David in Chicago - Jun 27 2019

Review for Dr. Tiesenga

He is thorough and professional. Seems to care about me as much as I do.

May 23 2019

Review for Dr. Rasheed

If I could give no stars I would. Terrible doctor. If you have a family member on state insurance who's in dire need of assistance, do NOT go to this man. He's callous, terrible, and his staff won't offer any kind of assistance. He's not worth your time.

May 15 2019

Review for Dr. Couret

Apr 07 2019

Review for Dr. Gordon

Apr 02 2019

Review for Dr. Tiesenga

My visit with Dr Irshad was fantastic. She took the time to go over all my meds and suggested and made some changes that quite frankly made a big difference of how I feel everyday. I recomended her to my niece and now she too is a patient of Dr Irshad who and loves her.

Mar 22 2019

Review for Dr. Irshad

Mar 22 2019

Review for Dr. Tiesenga

Nan DeVITO in Melrose ParkIl - Feb 19 2019

Review for Dr. Panton

Dr Heydarpour is a knowledgeable doctor with a lot of years of experience. He is very straight forward but has a sense of humor. It was easy and fast to get an appointment to see him and didn't wait long in the waiting room the day of the appointment.

Anays Ramos in Cicero, IL - Feb 14 2019

Review for Dr. Heydarpour

Came to Dr Heydarpour for my colonoscopy, and it was a pleasant experience. I was out of the hospital within 2.5 hours. had a follow up in the office as well and staff was very courteous. Dr Heydarpour is well experienced!

Irene in Berwyn, IL - Feb 14 2019

Review for Dr. Heydarpour

Dr. Sadah he is wonderful doctor. I came to his office with my problem and way everything was handled it beyond perfect:) my surgery went quickly and easy, whole experience was better than I expected! Definitely one of my favorite doctor. THANK YOU Dr. Sadah and your wonderful staff at your office.

Justyna H in Des Plaines - Feb 03 2019

Review for Dr. Sadah

Dr. Vateva is a wonderful physician. I trust her. She is very thorough and caring.

Jan 30 2019

Review for Dr. Vateva

the most elevating experience within the parameters of medical care. she saved my life. i am so grateful.

Jan 04 2019

Review for Dr. Ward

Dr. T and his staff have done a great job and they continue to do so as I progress after my surgery. I appreciate the support that they provide! I will continue to share my story and my recommendation as I have have no complaints or worries!

Jan 01 2019

Review for Dr. Tiesenga

very nice dr. i have been seeing him for a few years now.

Maywood - Dec 21 2018

Review for Dr. Delis

Best cardiologist I’ve ever known. He has brought my Dad back from near death, multiple times.

Scott Freeman in St Charles , IL - Dec 21 2018

Review for Dr. Eshaghy

the best doctor I have ever had, she saved my life at least 3 times.she is the best, thank you so much dr. ward, tom Mcgregor

Tom Mcgregor in Gilbert, AZ - Dec 15 2018

Review for Dr. Ward

Oak Park, IL - Dec 15 2018

Review for Dr. Weiss

The Best Doctor I have ever meet so caring! Delivered my kids in 2004,2007,2012 and 2017 I ended up with emergency c-section. During the whole time I always knew my babies and I are in great hands. Our safety was always top priority.Thank you for the exceptional great care doc!

Aneta K. in Schiller Park , IL - Dec 14 2018

Review for Dr. Furlin

No nonsense. Get to the point Dr. I thank his mom for her Artwork. Great picks.

Dec 11 2018

Review for Dr. Tiesenga

Ibrahim abdallah in BURBANK, IL - Nov 09 2018

Review for Dr. Bayran

A Doctor who personally calls with test results and explains clearly what they mean.

William Bell Oct 25 2018

Review for Dr. Doshi

MY experience has been extremely pleasant and productive to my psychological disorders. I have never felt so aware and in control of my emotions and happy. I highly recommend Dr. Goldberg. Even his receptionist is pleasant.

Elizabeth Stevens Oct 12 2018

Review for Dr. Goldberg

Brunella in Bloomingdale - Oct 12 2018

Review for Dr. Dewolfe

Trisha Oct 10 2018

Review for Dr. Goldberg

Annamarie Abbate in Chicago, IL - Oct 08 2018

Review for Dr. Tiesenga

Dr. Goldberg has been fantastic with me. He is a extremely busy Man, but has always taken the time to listen to me... THANK YOU

Lenna McCoy Oct 06 2018

Review for Dr. Goldberg

Very knowledgeable and re liable, excellent patient care, explain problems and solutions in very understandle way that all my results are better when I came back for follow.I will highly recommend Dr Naratadam to friends and family.The best kidney MD

JP Oct 05 2018

Review for Dr. Naratadam

Dr. Goldberg did an exceptional review of my situation, very welcoming reception, couldn't be happier.

Jennifer Wilkens Oct 04 2018

Review for Dr. Goldberg

IL - Oct 03 2018

Review for Dr. Tiesenga

Had to make a same day appointment for sudden hearing loss in one ear. Got me in within 5 hours. Great personality, quickly figured out my problem (two causes) and got me on my way in 11 mins after my appointment time.

James in DOWNERS GROVE, IL - Oct 02 2018

Review for Dr. Doshi

As a current patient in Dr. Goldberg's office, he has a good way of talking me through things so I can understand. I suffer from Bipolar and through different methods he talks to me with his helpful assistants. I love this therapist & I wouldn't ask for another one

Nathan B. Sep 27 2018

Review for Dr. Goldberg

Excellent doctor I really recommend it

Jose in Chicago, IL - Sep 26 2018

Review for Dr. Finn

He is attentive to our concerns and questions. He has made a tremendous impact on my child and thus our family time together.

Angie Smith Sep 20 2018

Review for Dr. Goldberg

Sep 19 2018

Review for Dr. Pena

Dr. Pahlavan is overall a great doctor. Who is honest, caring, and patient. He gives good medical advise and does his best to get to the root of any medical issues you may have.

Tiffany in Chicago, IL - Sep 15 2018

Review for Dr. Pahlavan

Dr Tiesenga is an Awesome Doctor. His bedside manner is the best. He makes you feel very comfortable even when your scared to death. Having surgery is not something anyone looks forward to but if i ever had to do it again Dr Tiesenga is who i would trust my life too.

Rosemarie Johnson in Melrose Park, IL - Sep 13 2018

Review for Dr. Tiesenga

Dr. Ward is an excellent physician. Knowledgeable, very competent, and very CARING. She does home visits on her senior patients during the winter. What other cardiologist does this?

Rosalie Hitney in Burbank, IL - Sep 12 2018

Review for Dr. Ward

I wouldn’t trade this Dr. for any other Dr. in the world! He always listens to your complaints and has a resolution to the problem! He’s kind, courteous, and makes you feel like a friend not a patient.... I strongly suggest anyone looking for a great chance of recovery after an injury come to him!

Julia Henderson in Chicago, IL - Sep 11 2018

Review for Dr. Sokolowski

Dr. Tiesenga and his staff are excellent! 10/10 highly recommend!

Sara in Chicago, IL - Sep 11 2018

Review for Dr. Tiesenga

He always explains the function of the kidneys and gives you the progress you are making or what you need to do to help you maintain your progress.

Suzanne Ulczak in Elmwood Park, IL - Sep 08 2018

Review for Dr. Naratadam

lynn strickland in Oak Park, IL - Sep 02 2018

Review for Dr. Dewolfe

Dr. Goldberg is an excellent psychiatrist. I highly recommend him.

James Aug 31 2018

Review for Dr. Goldberg

Very thought and knowledge. Extremely pleasant. Friendly staff.

Aug 31 2018

Review for Dr. Naratadam

Tania Caine in Boston, MA - Aug 30 2018

Review for Dr. Goldberg

He made sure I understood the entirety of my results before I left the office. My physician told me he’d be thorough and he was right. Great experience here overall.

Kinney Aug 30 2018

Review for Dr. Goldberg

Rita Kopp in IL - Aug 21 2018

Review for Dr. Weiss

Richard Moore in Forest Park, IL - Aug 16 2018

Review for Dr. Goldberg

The clinic at 1950 N Harlem it’s the worst had appointment at 10:00 arrived 20 min early waited till 11:15 till I saw the Doctor no respect for the patient time They run this place like a puppy mill more patient more money Not recommended to see the doctor at this location

Sam Shoman in Norridge, IL - Aug 14 2018

Review for Dr. Reishus

Lisa in Harwood Heights, IL - Aug 14 2018

Review for Dr. Taylor

I don't recommend going to Salil, my nose surgery was horrible. The surgery left a perforation in my nose he didn't even tell me that was a possibility. The guy just wants to get you in to make money. Horrible doctor.

LOMBARD - Aug 10 2018

Review for Dr. Doshi

Briana Johnson in Forest Park, IL - Aug 09 2018

Review for Dr. Goldberg

Location

Westlake Hospital

1225 W Lake St, Melrose Park, IL 60160

Frequently Asked Questions

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