West Suburban Medical Center

62%

Patients that would definitely recommend
8% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Coronary Intervention Excellence Award™ (2020)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10
5% lower than the national average

62%

Would definitely recommend
8% lower than the national average

West Suburban Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

West Suburban Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

One of the best doctor’s I have come in contact with. He is patient, good listener, and makes you feel 100% comfortable during the visits. There is no other doctor I would trust more than Dr. Acharya for my gynecology needs. Excited to start my 1st pregnancy journey with his guidance and support.

Jul 29 2020

Review for Dr. Acharya

Excellent doctor. Thoroughly explains test results and provides valuable direction to retain good health.

Richard Willis Jul 16 2020

Review for Dr. Grija

Wonderful! No complaints imaginable!

Jul 15 2020

Review for Dr. Hawthorne

Always professional, caring and follows up with results from tests/labs. She spends the time with you that is needed, not what is allocated.

Vernia Jul 07 2020

Review for Dr. Fitzpatrick

It was amazing great staff Dr Hutton knows her stuff

Jul 07 2020

Review for Dr. Hutton

My visit was done over the phone. Dr. Naratadam listened to my concerns and answered my questions. I felt I was in good hands and he took the time to explain things.

Jul 04 2020

Review for Dr. Naratadam

Jul 03 2020

Review for Dr. Acharya

Jun 28 2020

Review for Dr. Doshi

I absouletly love her as my doctor!!!! She always engage in conversations when I come for my visits. She made my experience wonderful when I had my first child.

Jun 27 2020

Review for Dr. Chorzempa-Schainis

I can't express how happy I am with Dr. Hutton. It's so refreshing to have a doctor who is so knowledgeable and still practices with such a high level of empathy and clear enjoyment of her work.

Doug Jun 27 2020

Review for Dr. Hutton

Gerald W Rosenthal Jun 24 2020

Review for Dr. Alden

Have been a patient of dr. Charles for 2 years I had to medical issues never resolve neither one of them spent a lot of money out of pocket never had the issues resolved

Jun 11 2020

Review for Dr. Childs

Best doctor he had knowledge in the field i thank him for what he is doing for the community

Nour Jun 07 2020

Review for Dr. Tinfang

Jennifer Richter Jun 05 2020

Review for Sara Shotsberger

As always Dr. Chrozempo made me feel at ease and comfortable. She truly a people's doctor. She very relatable. She always professional and in the room in a timely manner.

Doris Jun 04 2020

Review for Dr. Chorzempa-Schainis

Very good just want to know were she doctor at

Pamela Sanchez May 30 2020

Review for Dr. Lynch

Thomas Vallina May 22 2020

Review for Dr. Doshi

If you want it done right go and see Dr heydarpour. He is an incredibly gifted physician.

May 19 2020

Review for Dr. Heydarpour

Very rude towards my mother , due to her insurance plan. Money is his concern. Not your health

May 11 2020

Review for Dr. Malapati

Hands down, great doctor!!! I've been with him for 20 - 25 years, at least.

Eric Robinson May 08 2020

Review for Dr. Bielanski

May 05 2020

Review for Dr. Panton

Dr Foster is caring and helpful and does not make you feel rushed. I recommend her highly.

Fred Costello Apr 23 2020

Review for Dr. Foster

Awesome podiatrist! Highly recommend him! Very caring!

Luz Apr 20 2020

Review for Dr. Dukarevich

He is the most personable smiling doctor with a confidence and expertise in an ENT that one would appreciate!

Jennifer B. Apr 07 2020

Review for Dr. Doshi

Dr Chorzempa is a fantastic and knowledge doctor. She is always pleasant and takes time to chat an make sure all information is understood. I highly recommend her. .

Mar 30 2020

Review for Dr. Chorzempa-Schainis

Mr and Mrs Charles. Metzler Mar 28 2020

Review for Dr. Williams

Dr. Archarya explained my test findings and carefully explained what he recommended. I feel confident that he can address my medical needs.

Terry Krider Mar 26 2020

Review for Dr. Acharya

Judie Wehner Mar 15 2020

Review for Dr. Alden

Mar 14 2020

Review for Dr. Alden

Ken Odom Mar 13 2020

Review for Dr. Alden

Mar 01 2020

Review for Dr. Javed

Great process and results....professional and great bedside manner

Brendan Clarke in IL - Feb 27 2020

Review for Dr. Miller

Hema Patel Feb 26 2020

Review for Dr. Elsharkawy

Dr Ortega is great. I brought my daughter in to have her nose cauterized. He explained the procedure and showed the blood vessel that would have the procedure. It was a quick process. Happy we choose Dr. Ortega

Mark Sullivan Feb 25 2020

Review for Dr. Ortega

Feb 24 2020

Review for Dr. Law

Dr. Miller was always cheerful and courteous whenever I came in for an appointment. I took care to follow his recommendations and my injury healed back to a state where I can’t tell it ever happened in the first place. Very kind and highly knowledgeable, I would highly recommend.

Feb 21 2020

Review for Dr. Miller

Pleased to have had Dr. Miller as my surgeon!

Feb 21 2020

Review for Dr. Miller

Very knowledgeable and great staff! Well run office!

Feb 14 2020

Review for Dr. Schubert

I had a breast reduction 3 years ago and I love the outcome him and his staff we excellent

Lolita Journagin Feb 08 2020

Review for Dr. Dewolfe

Dr. Tiesenga always available to see and a great doctor and surgeon

Jacqueline Green Feb 06 2020

Review for Dr. Tiesenga

She is very nice and listens to all of your concerns. Explains everything very well and will answer any questions you have. What I like most about both her and her husband is they share their own experiences and stories. Almost like your talking with a friend.

Michelle Glenn Feb 06 2020

Review for Dr. Javed

Very caring and answers all my questions. I feel very comfortable talking with Dr. Miller

IL - Feb 04 2020

Review for Dr. Miller

Absolutely amazing surgeon!

Shannon shaughnessy Feb 02 2020

Review for Dr. Dewolfe

Dr. Acharya is one of the genuinely nice doctors I've come in contact with. He was patient with my questions and did a excellent job explaining everything to me in detail. I left the office feel well informed.

Ashley Jan 30 2020

Review for Dr. Acharya

Crockett Jan 24 2020

Review for Dr. Oriordan

Dr. Co and her staff are highly professional and I would recommend them any time.

Jan 23 2020

Review for Dr. Co

Best doctor I ever seen, I highly recommend him. He’s helped me in so many ways that I’m a better person. If you want someone who will make you feel better both physically and mentally go see Dr. Levin!

Jan 21 2020

Review for Dr. Levin

I saw Dr Zhou when she was at Arlington hgts , I have a fair amount of health issues and she seemed more on top of them then my own Dr. she stopped my knee surgery due to high white cell and plateIet which probaly was a good thing wish she would have stayed I was going to change over to her.

Janice Rosi Jan 20 2020

Review for Dr. Zhou

Dr Weinstein took the time to get to know me during my first appointment, but what I appreciate most since then is her timely phone follow-ups. She assists me in dealing with whatever health issue is at hand, and is very patient-focused, professional and caring.

Jan 16 2020

Review for Dr. Weinstein

Very professional. Very good bedside manner.

Jan 16 2020

Review for Dr. Doshi

DR. Hutton is great! I highly recommend her!

Lydia Gonzalez Wilson Jan 16 2020

Review for Dr. Hutton

Very personable. Dr. Millers nurse is very nice also

Audrey Kukla in Woodridge, IL - Jan 14 2020

Review for Dr. Miller

I saw dr Bhatti and she did a lumpectomy on my right breast she made me feel so comfortable and she assured me I was going to be fine and thanks to her I am... she deserves 5 star 5 diamonds reviews!!

Rosio Rea Jan 11 2020

Review for Dr. Bhatti

Dr Miller performed excellent work on my foot! His guidance thru recovery has been excellent as well. Thanks!

Alex D in La Grange, IL - Jan 10 2020

Review for Dr. Miller

Dr. Tiesenga is such an excellent doctor. I am so satisfied with my results from my surgery.

Jan 09 2020

Review for Dr. Tiesenga

Excellent Doctor. She runs behind schedule but she gives me more than enough time to run everything by her. She researches with you and works with you in making the best decisions for your health care.

Jan 04 2020

Review for Dr. Madison

Dr Dorne is clearly intelligent and truly cares. She is very patient and kind- important qualities in an OB! Her office staff is very friendly too.

Jan 03 2020

Review for Dr. Dorne

Dr. Acharya is the best! He really listens to you and is a gentle and kind soul. I never feel rushed and he is thorough with your history. I have been a patient of his for over 30 years.

Jan 01 2020

Review for Dr. Acharya

Dorothea Martin Dec 28 2019

Review for Dr. Gryniewicz-Sika

izzy k Dec 13 2019

Review for Dr. Javed

Strange doctor Waisted time and money No help whatsoever Unreal

Dec 10 2019

Review for Dr. Harris

Very knowledgeable & professional

Val Elliott in Chicago , IL - Nov 23 2019

Review for Dr. Kracker

Barb Czernek Nov 22 2019

Review for Dr. Doshi

Very efficient, listens to concerns and very honest and caring doctor.

Nov 18 2019

Review for Dr. Elsharkawy

Dr Williams has been my doc since 1990. Hate the fact we are both approaching retirement. He will listen, is never rushed, does not recommend unnecessary tests or meds and remembers your history. Have recommended him to friends, family, co workers and others needing a new doctor.

Nancy Spillo in Franklin park - Nov 16 2019

Review for Dr. Williams

great support staff, friendly. I left the office knowing the surgery scheduled was being done by a true professional. Ive had highly favorable results immediately. Finally no heartburn/acid reflux.

satisfied patient! Nov 12 2019

Review for Dr. Tiesenga

John Cunningham (aka. "Happy New Hip Guy" Nov 06 2019

Review for Dr. Alden

33 years of fantastic professional care

Pamela Nov 01 2019

Review for Dr. Dorne

Charles Sculfield Oct 29 2019

Review for Dr. Tiesenga

He took time to listen to me and prescribed physical therapy rather than insist on surgery. I appreciated his willingness to listen to my concerns and desires to avoid surgery.

LWP Oct 29 2019

Review for Dr. Ho

Dr. SenSeng is very personal; goes beyond the normal to ensure you are receiving outstanding medical care

Oct 28 2019

Review for Dr. Senseng

Kimberly Hooker Oct 21 2019

Review for Dr. Hutton

Dr Miller is an outstanding physician. He is on top of his game; knowledgeable, friendly and compassionate . He goes out of his way to make his patients feel comfortable and well taken care Of! I would recommend him to others without any reservations!

Bonnie Petrovic in La grange park, IL - Oct 20 2019

Review for Dr. Miller

Dr.Tiesenga I heard the best experience and the best outcome from surgery performed I very highly recommend Dr.Tiesinga and his team.

Margarita Oct 18 2019

Review for Dr. Tiesenga

Dr. Tiesenga is amazing always nice and really cares about his patients!

Oct 17 2019

Review for Dr. Tiesenga

Dr Williams, is really easy to talk to.

Taura Smith Oct 02 2019

Review for Dr. Williams

JJ Oct 01 2019

Review for Julie McDevitt

She’s not considerate of patients time at all always over an hour wait for to be seen. Rushes you through appointment and as far as having concerns about things your experience during pregnancy she’s horrible at giving an explanation of things.

Sep 26 2019

Review for Dr. Lopez

She’s not considerate of patients time at all always over an hour wait for to be seen. Rushes you through appointment and as far as having concerns about things your experience during pregnancy she’s horrible at giving an explanation of things.

Von Sep 26 2019

Review for Dr. Lopez

Dr Miller was very friendly and knowledgeable. He performed surgery on both of my feet and I would highly recommend him to family and friends.

Deb in Downers Grove, IL - Sep 20 2019

Review for Dr. Miller

Dr. Miller is always very professional yet compassionate. He listens to what I say and asks appropriate follow up questions. I have been seeing him for almost 5 years and will continue. He is knowledgeable about diabetes which is important to me because I am avType I diabetic.

Mary Ann Smith in Downers Grove, IL - Sep 19 2019

Review for Dr. Miller

Relaxed atmosphere, Dr McDonagh cares and listen to you. I am very comfortable with her and feel that I can tell her anything.

Glenease williams Sep 17 2019

Review for Dr. McDonough

My son was born premature so Dr. Arora has been my son's doctor since birth. He is very hands on and takes good care of his patients. Best doctor ever!

Bernadette Sep 14 2019

Review for Dr. Arora

Sep 12 2019

Review for Dr. Reishus

I will recommend Dr. Miller to family and friends. He is an excellent listener and is very patient. I never feel hurried through an appointment and I trust his explanations. He and his staff are very friendly and courteous, my experience with Dr. Miller has been excellent.

John in Chapman, IL - Sep 09 2019

Review for Dr. Miller

Kerry Richmond Sep 04 2019

Review for Dr. Alden

I think Dr. Dorne is the best. She really knows her stuff. I've had several issues resolved by her treatment. She's doctor with a heart and really cares about women and their issues. I would recommend her to anyone who needs a great OBGYN. Love her!

Mary Egan Aug 31 2019

Review for Dr. Dorne

Dr Miller is very compassionate and takes time to listen and heal. He was spot on as to what my problem was and provided treatment as if nothing happened in the end. Thank you very much Dr S. Miller.

Geraldine Aug 28 2019

Review for Dr. Miller

Aug 27 2019

Review for Dr. Grant

Great facility and wonderful doctors and staff. Always get taken care of quickly and compassionately and they are very accommodating

Laura Shebelski in LaGrange Park, IL - Aug 23 2019

Review for Dr. Miller

One of the most humble , honest , and great human being, and doctor I’ve ever known! She will be terribly missed - Happy Retirement Dr. Schraufnagel !!!

Elvia Martinez Aug 10 2019

Review for Dr. Schraufnagel

Dr Shraufnagel has been my doctor for twenty eight years and I don’t know what I’m going to do without her I thank her for taking such good care of me .. I will miss my hugs at the end of my visits. She will be missed. The best doctor in the world .

Alice Lloyd Aug 08 2019

Review for Dr. Schraufnagel

I want to thank you for being my doctor and taking care of me for the last eight years I am going to miss you and thank you for everything you’ve been doing for me

Cheryl Hoffman Aug 06 2019

Review for Dr. Schraufnagel

Leonard Pennada Aug 04 2019

Review for Dr. Sadah

Overall great experience. Dr. Oriodan was very patient and made me feel at ease. Everyone was very friendly

Aug 01 2019

Review for Dr. Oriordan

ST Jul 13 2019

Review for Dr. Tiesenga

Location

West Suburban Medical Center

3 Erie Ct, Oak Park, IL 60302

Frequently Asked Questions

Where is West Suburban Medical Center located?

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Is West Suburban Medical Center highly rated with patients?