Rush University Medical Center
Patients that would definitely recommend
13% higher than the national average
Rush University Medical Center is a medical facility located in Chicago, IL. This hospital has been recognized for Outstanding Patient Experience Award™, Cranial Neurosurgery Excellence Award™, and more.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2020)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
Cranial Neurosurgery Excellence Award™ (2022)
Superior clinical outcomes in cranial neurosurgery
Cardiac Surgery Excellence Award™ (2020)
Superior clinical outcomes in heart bypass surgery and heart valve surgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
11% higher than the national average
Would definitely recommend
13% higher than the national average
Rush University Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Rush University Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Flossmoor patient. Dec 01 2021
Review for Dr. Hasan
Dr. Pollack is an unbelievable person. He treats everyone like his own family. He cares for you. The staff is very helpful and friendly
Barb and Anne and rest of crew super Dec 01 2021
Review for Dr. Pollack
I have been seeing Dr Pollack for at least ten yrs. When I went to him the first time he basically saved my eye sight. I have never been treated better with a staff like there’s. All are very friendly.
Dec 01 2021
Review for Dr. Pollack
The staff was efficient and pleasant. Dr. Rezaei explained my conditions very well. He answered all my questions.
Dec 01 2021
Review for Dr. Rezaei
Location
Frequently Asked Questions
Where is Rush University Medical Center located?
Has Rush University Medical Center won any recent awards from Healthgrades?
Does Rush University Medical Center score well in safety ratings?
My husband and I have been patients of the retinal center since 2013. We had the pleasure of being seen by Dr. Hasan for the first time together this week. He was pleasant, knowledgeable and thorough. He listened to our concerns and took his time to answer any questions we had. We will be continuing...