Rush University Medical Center

82%

Patients that would definitely recommend
12% higher than the national average


Rush University Medical Center is a medical facility located in Chicago, IL. This hospital has been recognized for Outstanding Patient Experience Award™ and Cardiac Surgery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Cardiac Surgery Excellence Award™ (2020, 2019)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

4 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
80%

Patients who gave a rating of 9 or 10
11% higher than the national average

82%

Would definitely recommend
12% higher than the national average

Rush University Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Rush University Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%70%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Mary C. Nov 28 2020

Review for Dr. Sporer

Dawn Roy Nov 28 2020

Review for Dr. Sporer

Dr. Merrill is an expert ophthalmologist, particularly in the field of uveitis, inflammatory eye conditions. Her exam and treatment are thorough and precise. I recommend her highly to anyone with retina or inflammatory eye issues.

John Yeh Nov 27 2020

Review for Dr. Merrill

I have been a patient of Dr Amin's for 10 years. Without his help I am sure that I would be in a wheelchair instead of walking with my spinal cord stimulator. He is compassionate and his whole team is always so friendly and efficient!!!

Hillary Nov 27 2020

Review for Dr. Amin

Outstanding surgery. Days after arthroscopic hip/muscle surgery I felt moderate to minimal overall pain. Two months on, I’m ahead of schedule in my rehab and everything is looking good.

David M Nov 26 2020

Review for Dr. Nho

Location

Rush University Medical Center

1653 W Congress Pkwy, Chicago, IL 60612

Frequently Asked Questions

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