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Rush Copley Medical Center

Rush Copley Medical Center is a medical facility located in Aurora, IL. This hospital has been recognized for Outstanding Patient Experience Award™.

73%

Patient Experience Rating

9% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10

7% higher than the national average

73%

Would definitely recommend

9% higher than the national average

Rush Copley Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%47%

Rush Copley Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%66%

Providers

Provider Reviews

Dr Chow is one of the best doctors anyone could hope or even dream of having. Dr Chow is the doctor all my other doctors wanted me to have one it was discovered I have stage 4 kidney cancer. Thanks to the care I was giving I had and have no fear about treating or living with cancer because I know I...

Jaye Hill Jul 17 2024

Review for Dr. Chow

Excellent medical team and professional staff. Dr. Cohen has a positive attitude and is a very confident and caring physician.

Jul 16 2024

Review for Dr. Cohen

Great Doctor and staff Dr cares about his patients

Selso Jul 14 2024

Review for Dr. Cohen

Dr. Cohen listens to his patients. Any questions that I ask are answered. Dr. Cohen cares about his patients. Last, but not least, Dr. Cohen is quite competent, and I would recommend him firs and foremost, to anyone that require retina treatment. Oh, and his staff members are most awesome.

Chris Gianakopoulos Jul 12 2024

Review for Dr. Cohen

Takes time to explain the medical condition and mode of treatment. No pain at all when he injected my eyeball. Showed compassion and flexibility on my first visit when my insurance was still on transition.

Jul 12 2024

Review for Dr. Cohen

Location

Rush Copley Medical Center

2000 OGDEN AVE, Aurora IL 60504

CallDirections

(630) 621-9752

Frequently Asked Questions

Where is Rush Copley Medical Center located?

Rush Copley Medical Center is located at 2000 OGDEN AVE, Aurora, IL 60504. Find other locations and directions on Healthgrades.

Has Rush Copley Medical Center won any recent awards from Healthgrades?

Yes, Rush Copley Medical Center has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Rush Copley Medical Center highly rated with patients?

72% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Rush Copley Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Rush Copley Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Rush Copley Medical Center profile..

How does Rush Copley Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2000 OGDEN AVE

Aurora, IL 60504

Directions

(630) 621-9752