Presence Saint Francis Hospital

66%

Patients that would definitely recommend
4% lower than the national average


Presence Saint Francis Hospital is a medical facility located in Evanston, IL. This hospital has been recognized for Gynecologic Surgery Excellence Award™ and General Surgery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Gynecologic Surgery Excellence Award™ (2021)

Superior clinical outcomes in gynecological surgery

General Surgery Excellence Award™ (2020)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

66%

Would definitely recommend
4% lower than the national average

Presence Saint Francis Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%80%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%66%

Presence Saint Francis Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

No good! I only met him 2 times and he being my doctor for 8 years. Those 2 times I see him was because I was very sick in the hospital so he had to go and see me. Every time I want to talk to him I only be available to talk to the nurse practitioner!

Oct 16 2021

Review for Dr. Gupta

He is a nice and kind man. He makes me feel at ease by explain treatment for a potentially serious problem I might have. Highly recommended.

michael frederick Oct 15 2021

Review for Dr. Gupta

Excellent physician.

Steven Shanin Oct 13 2021

Review for Dr. Schott

Dr. Jguenti is an excellent physician. Wonderful bedside manner and really listens. If she thinks you need a specialist she does not hesitate to refer you. Her office and medical staff are also A+!

Jeanne Hutson Oct 07 2021

Review for Dr. Jguenti

She cares not in a rush.

Ruth M Oct 06 2021

Review for Dr. Amusin

Location

Presence Saint Francis Hospital

355 Ridge Ave, Evanston, IL 60202

Frequently Asked Questions

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