Presence Mercy Medical Center

66%

Patients that would definitely recommend
4% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Cardiac Surgery Excellence Award™ (2020)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

66%

Would definitely recommend
4% lower than the national average

Presence Mercy Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%66%

Presence Mercy Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Dr. Worood Abboud, MD

Hematology

3 Ratings
Dr. Worood Abboud, MD

Dr. Neha Adatia, DO

Internal Medicine

1 Ratings
Dr. Neha Adatia, DO

Dr. Syed Ala, MD

Infectious Disease Medicine

Dr. Syed Ala, MD

Dr. Lawrence Alberti, MD

Pulmonary Disease

4 Ratings
Dr. Lawrence Alberti, MD

Dr. Mohammed Ali, MD

Internal Medicine

2 Ratings
Dr. Mohammed Ali, MD

Dr. Seth Alper, MD

Internal Medicine

Dr. Seth Alper, MD

Dr. Mamata Alwarshetty, MD

Cardiology

9 Ratings
Dr. Mamata Alwarshetty, MD

Dr. Parag Amin, DO

Internal Medicine

Dr. Parag Amin, DO

Marjorie Archbold, LCPC

Counseling

5 Ratings
Marjorie Archbold, LCPC

Dr. Hardeep Arora, MD

Internal Medicine

22 Ratings
Dr. Hardeep Arora, MD

Dr. Rachna Arora, MD

Internal Medicine

3 Ratings
Dr. Rachna Arora, MD

Dr. Reggie Augusthy, DO

Pain Medicine

23 Ratings
Dr. Reggie Augusthy, DO

Dr. Amar Bansal, MD

Gastroenterology

7 Ratings
Dr. Amar Bansal, MD

Dr. Sachin Bansal, MD

Interventional Pain Medicine

19 Ratings
Dr. Sachin Bansal, MD

Dr. Elizabeth Baron-Kuhn, MD

Obstetrics & Gynecology

4 Ratings
Dr. Elizabeth Baron-Kuhn, MD

Dr. Ramesh Bathina, MD

Anesthesiology

24 Ratings
Dr. Ramesh Bathina, MD

Dr. Claudia Beals, MD

Emergency Medicine

Dr. Claudia Beals, MD

Dr. Brian Becker, MD

Family Medicine

14 Ratings
Dr. Brian Becker, MD

Dr. Ivan Begov, MD

Nephrology

4 Ratings
Dr. Ivan Begov, MD

Dr. Mark Bernhard, MD

Family Medicine

25 Ratings
Dr. Mark Bernhard, MD

Dr. Bradford Blakeman, MD

Cardiothoracic Surgery

17 Ratings
Dr. Bradford Blakeman, MD

Dr. Allen Bloom, MD

General Surgery

13 Ratings
Dr. Allen Bloom, MD

Dr. Juan Bonilla, MD

General Surgery

5 Ratings
Dr. Juan Bonilla, MD

Dr. Ronald Bosh, MD

Internal Medicine

6 Ratings
Dr. Ronald Bosh, MD

Dr. Philip Branshaw, MD

Internal Medicine

42 Ratings
Dr. Philip Branshaw, MD

Dr. Socrates Brito, MD

Orthopedic Surgery

50 Ratings
Dr. Socrates Brito, MD

Dr. Cristina Brotea, MD

Family Medicine

12 Ratings
Dr. Cristina Brotea, MD

Dr. Jorge Brunelle, MD

Internal Medicine

5 Ratings
Dr. Jorge Brunelle, MD

Dr. Deborah Bryk-Serva, MD

Pediatric Cardiology

13 Ratings
Dr. Deborah Bryk-Serva, MD

Dr. Nafisa Burhani, MB

Hematology & Oncology

4 Ratings
Dr. Nafisa Burhani, MB

Dr. Brett Cassidy, MD

Obstetrics & Gynecology

11 Ratings
Dr. Brett Cassidy, MD

Dr. Bienvenido Castillo Jr, MD

Ophthalmology

8 Ratings
Dr. Bienvenido Castillo Jr, MD

Dr. Sylvie Chau, MD

Family Medicine

6 Ratings
Dr. Sylvie Chau, MD

Dr. Jaskiran Cheema, MD

Internal Medicine

Dr. Jaskiran Cheema, MD

Dr. Andrea Chiem, MD

Emergency Medicine

Dr. Andrea Chiem, MD

Dr. Kevin Chorvat, MD

Emergency Medicine

1 Ratings
Dr. Kevin Chorvat, MD

Dr. Dave Chua, MD

Cardiology

1 Ratings
Dr. Dave Chua, MD

Dr. Kok Chua, MD

Cardiology

5 Ratings
Dr. Kok Chua, MD

Dr. William Dagiantis, MD

Internal Medicine

3 Ratings
Dr. William Dagiantis, MD

Dr. Shilpa Dave, DO

Pediatrics

6 Ratings
Dr. Shilpa Dave, DO

Dr. Naveen Divakaruni, DO

Urology

2 Ratings
Dr. Naveen Divakaruni, DO

Dr. Navinchandra Dodhia, MD

Nephrology

1 Ratings
Dr. Navinchandra Dodhia, MD

Dr. Jon Doud, MD

Pulmonary Disease

2 Ratings
Dr. Jon Doud, MD

Dr. Alexis Dunne, MD

Internal Medicine

8 Ratings
Dr. Alexis Dunne, MD

Dr. Ken Eneli, MD

Family Medicine

10 Ratings
Dr. Ken Eneli, MD

Dr. Julianna Eshbach, MD

Hospital Medicine

Dr. Julianna Eshbach, MD

Dr. Brent Fonner, MD

Diagnostic Radiology

Dr. Brent Fonner, MD

Dr. Robert Foody, MD

Ophthalmology

4 Ratings
Dr. Robert Foody, MD

Dr. Aruna Galla-Pagadala, MD

Family Medicine

6 Ratings
Dr. Aruna Galla-Pagadala, MD

Dr. J Richard Gallagher, MD

Psychiatry

21 Ratings
Dr. J Richard Gallagher, MD

Dr. Theresa Gandor, MD

Emergency Medicine

3 Ratings
Dr. Theresa Gandor, MD

Dr. Sandeep Gaonkar, MD

Psychiatry

14 Ratings
Dr. Sandeep Gaonkar, MD

Dr. Bryan Gaynor, DO

Hospital Medicine

1 Ratings
Dr. Bryan Gaynor, DO

Dr. Bahram Ghaderi, MD

Cosmetic, Plastic & Reconstructive Surgery

41 Ratings
Dr. Bahram Ghaderi, MD

Dr. Supreet Ghuman, DPM

Podiatry

5 Ratings
Dr. Supreet Ghuman, DPM

Dr. Santosh Gill, MD

Cardiology

7 Ratings
Dr. Santosh Gill, MD

Dr. Ernesto Godoy-Romero, MD

Gastroenterology

6 Ratings
Dr. Ernesto Godoy-Romero, MD

Dr. Ankush Goel, MD

Cardiology

5 Ratings
Dr. Ankush Goel, MD

Dr. Lisa Groskopf, DO

Internal Medicine

8 Ratings
Dr. Lisa Groskopf, DO

Dr. Ellen Gustafson, MD

Oncology

13 Ratings
Dr. Ellen Gustafson, MD

Dr. Ann Hackfort, DO

Internal Medicine

Dr. Ann Hackfort, DO

Dr. Raza Hamdani, MD

Gastroenterology

5 Ratings
Dr. Raza Hamdani, MD

Dr. Valerie Heidenry, MD

Nephrology

Dr. Valerie Heidenry, MD

Dr. Basil Hernandez, MD

Internal Medicine

Dr. Basil Hernandez, MD

Dr. Marc Hilgers, MD

Sports Medicine

5 Ratings
Dr. Marc Hilgers, MD

Dr. David Hodgett, MD

General Surgery

5 Ratings
Dr. David Hodgett, MD

Madiseida Hood, LCSW

Clinical Social Work

Madiseida Hood, LCSW

Dr. Wei Hu, MD

Psychiatry

Dr. Wei Hu, MD

Dr. Farah Hussain, DO

Cardiology

6 Ratings
Dr. Farah Hussain, DO

Dr. Mohammed Hussain, MD

Oncology

Dr. Mohammed Hussain, MD

Dr. Rafid Hussein, DO

Gastroenterology

5 Ratings
Dr. Rafid Hussein, DO

Dr. Marcia Huston, MD

Internal Medicine

2 Ratings
Dr. Marcia Huston, MD

Dr. Michael Hutchinson, MD

Diagnostic Radiology

Dr. Michael Hutchinson, MD

Dr. Daniel Irving, MD

Emergency Medicine

1 Ratings
Dr. Daniel Irving, MD

Dr. Sangmesh Jabshetty, MD

Internal Medicine

Dr. Sangmesh Jabshetty, MD

Dr. Jamil Jacobs-El, MD

Orthopedic Surgery

18 Ratings
Dr. Jamil Jacobs-El, MD

Justin Jelinski, PA-C

Pediatric Psychiatry

2 Ratings
Justin Jelinski, PA-C

Dr. Kabir Julka, MD

Gastroenterology

3 Ratings
Dr. Kabir Julka, MD

Dr. Robert June, MD

Emergency Medicine

Dr. Robert June, MD

Dr. Siddharth Kakodkar, MD

Cardiology

4 Ratings
Dr. Siddharth Kakodkar, MD

Dr. M Ammar Katerji, MD

Pediatric Neurology

30 Ratings
Dr. M Ammar Katerji, MD

Dr. Rasa Kedainis, MD

Nephrology

Dr. Rasa Kedainis, MD

Dr. Richard Kersch, MD

Ear, Nose, and Throat

8 Ratings
Dr. Richard Kersch, MD

Dr. Gowhar Khan, MD

Rheumatology

21 Ratings
Dr. Gowhar Khan, MD

Dr. Kaleem Khan, MD

Family Medicine

11 Ratings
Dr. Kaleem Khan, MD

Dr. Kevin Khater, MD

Radiation Oncology

3 Ratings
Dr. Kevin Khater, MD

Dr. Laurel Kietzman, MD

Emergency Medicine

Dr. Laurel Kietzman, MD

Dr. Ramon Kincade, MD

Emergency Medicine

Dr. Ramon Kincade, MD

Dr. Mariam Kirollos, MD

Family Medicine

1 Ratings
Dr. Mariam Kirollos, MD

Dr. Daniel Knight, DO

Emergency Medicine

Dr. Daniel Knight, DO

Dr. Soberekon Koko, MD

Psychiatry

4 Ratings
Dr. Soberekon Koko, MD

Dr. Arkadiy Konyukhov, MD

Neurology

10 Ratings
Dr. Arkadiy Konyukhov, MD

Dr. Katherine Kouvelis, MD

General Surgery

12 Ratings
Dr. Katherine Kouvelis, MD

Dr. Ted Kulczycki, MD

Internal Medicine

14 Ratings
Dr. Ted Kulczycki, MD

Dr. Arvind Kumar, MB

Oncology

2 Ratings
Dr. Arvind Kumar, MB

Dr. Seema Kumar, MD

Family Medicine

Dr. Seema Kumar, MD

Provider Reviews

Oct 18 2019

Review for Dr. Mamata Alwarshetty, MD

in North Aurora, IL - Oct 16 2019

Review for Dr. Socrates Brito, MD

Oct 01 2019

Review for Dr. Herman Langner, MD

A 20 year patient, I could not ask for a more caring or competent doctor. A rare find in the age of timed visits and hurried diagnoses.

Sep 29 2019

Review for Dr. Philip Moore, MD

Not at all helpful. The things he said made no sense.

Oswego , IL - Sep 28 2019

Review for Dr. Jamil Jacobs-El, MD

Dr. Brito performed surgery on my fractured wrist. After a few months (including PT and regular excercies), I am extremely happy with my progress. All great things to say about Dr. Brito and Advocate Dreyer Medical Group.

Sep 27 2019

Review for Dr. Socrates Brito, MD

Dr. Galla was condescending, made many incorrect negative assumptions about me without inquiring, and was very unresponsive to questions and concerns.

Sep 27 2019

Review for Dr. Aruna Galla-Pagadala, MD

She is a joke of a physician. You have to chase her down for care. Told my father he had a clean bill of health, while he had stage 4 cancer . Discouraged him from pursuing what needed to be done and his surgeon diagnosed his cancer, her attitude and over all lack of care is appalling.

Sep 25 2019

Review for Dr. Ellen Gustafson, MD

Sep 20 2019

Review for Dr. Layne Rousseau, DO

Sep 12 2019

Review for Dr. Philip Branshaw, MD

Not a positive experience and wouldn't recommend. He gave us really bad advice for our daughter--it was just wrong. Unfortunately, I don't think he is up on current research and that hinders his ability to treat patients.

Sep 08 2019

Review for Dr. Sandeep Gaonkar, MD

Sep 08 2019

Review for Dr. Neena Szuch, MD

Dr. Ghaderi and his staff are amazing! The staff was very welcoming and helpful. Dr. Ghaderi answered all of my questions and made me feel very comfortable. Very happy with the results! Would recommend him to anyone!

Sep 01 2019

Review for Dr. Bahram Ghaderi, MD

She is a fantastic Dr. who really cares about her patients.

Aug 25 2019

Review for Dr. Alexis Dunne, MD

I'm 47 Male, Diagnosed w/MS in 2005. After having the same Neurologist for almost two Decades. Making a Change is hard to do, Doctor Konyukhov (Doctor K.) & Staff, helped make me feel Connected after the first visit. I feel he's ready to help me address any of My Neurological issues.

Aug 13 2019

Review for Dr. Arkadiy Konyukhov, MD

Dr. Brito performed a surgical procedure for me for trigger finger. I am very pleased with the outcome. He was very easy to talk to about my condition and the procedure. Made me feel very comfortable.

Aug 08 2019

Review for Dr. Socrates Brito, MD

TOO ROUGH ON THE EXAM TABLE... SHE HURT MY TORSO (ORGAN CAVITY)... BE MORE GENTLE!!!

Aug 01 2019

Review for Dr. Sandra Labak, DO

At 50 yrs old I had 92+% coronary blockage in each of 4 coronary arteries. Dr Blakeman performed a quadruple bypass on my heart. The grafts served me well for 23 yrs before stents had to be inserted. He gave me those years of my life. I will always be indebted to him. Thank you Dr. Blakeman.

Aug 01 2019

Review for Dr. Bradford Blakeman, MD

Doctor really knows his stuff. He implanted my first pacemaker in 2007. I’ve had it replaced twice and the current one should be ready to exchange in about 6 months. Haven’t had problem one in surgeries, recovery and healing. He plays great music during surgery. (Don’t ask how I know. ??)

Jul 23 2019

Review for Dr. Edward Lipman, MD

Jul 22 2019

Review for Dr. Basharat Muneer, MD

I had a Xiaflex injection in my pinky right hand. Dr. Brito's work was masterful and professional. I am a composer and I need the use of both hands for hours on the Piano. Dr. Brito and his staff are a tribute to in his field and profession.

Jul 19 2019

Review for Dr. Socrates Brito, MD

One of the kindest proactive doctors in Cape Girardeau! Highly recommend!

Jul 16 2019

Review for Dr. Rafid Hussein, DO

Jul 13 2019

Review for Dr. Jamil Jacobs-El, MD

Woodridge, IL - Jun 26 2019

Review for Dr. Petrit Ndrio, MD

Montgomery, IL - Jun 20 2019

Review for Dr. Socrates Brito, MD

Very unprofessional and rude to her patients. She is also incompetent and wrong about her diagnosis and how she approaches troubleshooting her patients problems. Had to see another professional cardiologist.

Jun 19 2019

Review for Dr. Li Low, MD

in Naperville, IL - Jun 15 2019

Review for Dr. Mark Schinsky, MD

Working with Dr. Brito was amazing. He was very good about explaining all aspects of my surgery as well as my recovery. I would highly recommend Dr. Brito.

in Naperville, IL - Jun 04 2019

Review for Dr. Socrates Brito, MD

Dr Brito is a very kind and easy to talk to surgeon. He made me feel very comfortable and I couldn’t be happier with the outcome of my surgery!

Aurora - Jun 03 2019

Review for Dr. Socrates Brito, MD

Very thoughtful and a great listener. Dr. Branshaw is quite knowledgeable and professional

May 31 2019

Review for Dr. Philip Branshaw, MD

Always respectful, kind, timely and concerned that the patient understand any and all procedures. Would recommend without reservation.

May 28 2019

Review for Dr. Bahram Ghaderi, MD

May 20 2019

Review for Dr. John Pinnello, MD

Dr. Brito was very helpful throughout the entire process. He made me feel very comfortable and explained everything in detail. After surgery he followed up and made sure that I was healing well.

May 20 2019

Review for Dr. Socrates Brito, MD

May 19 2019

Review for Dr. Bahram Ghaderi, MD

May 17 2019

Review for Dr. Socrates Brito, MD

May 15 2019

Review for Dr. Bahram Ghaderi, MD

Dr. Brito fixed a long standing issue on my hand that I had neglected. He has an excellent demeanor, takes the time to make sure you understand the procedure and follows up to make sure you don't have any questions or concerns. I would not hesitate to recommend him to anyone.

May 15 2019

Review for Dr. Socrates Brito, MD

May 14 2019

Review for Dr. Bahram Ghaderi, MD

Very caring doctor who has prescribed my lens strength perfectly

May 09 2019

Review for Dr. Bienvenido Castillo Jr, MD

Dr. Sayers has no empathy, does not listen to his patients and does not honestly communicate with his patients. He seemed unable to understand, or diagnose the medical issues I presented with, let alone treat them. One of the very worst medical practitioners I have ever encountered.

Apr 16 2019

Review for Dr. Sifatur Sayeed, MD

Dr. Gustafson is tough and honest and no BS. She treated my mom for pancreatic cancer and just her office visits alone were the medicine and mental motivation my mom needed.

Apr 16 2019

Review for Dr. Ellen Gustafson, MD

No more pain thanks to Sachin Bansal, MD. My arthritis tries to keep me down...not now that I have Dr Bansal. He's caring & personable..

Apr 12 2019

Review for Dr. Sachin Bansal, MD

I'm 95 years old and broke my hip. He operated, inserting a nail and pins. In less than 5 months my hip is totally healed and I'm walking as well as before. Dr. Brito was caring, personable, and a pleasure to work with. I would definitely return to him if needed.

Apr 07 2019

Review for Dr. Socrates Brito, MD

Dr. Arora is a very kind, patient, understanding physician. He treats the whole person and takes time to answer questions. He also recommends supplements to better my health. I've been his patient for several years and would recommend him to others for medical services.

Apr 01 2019

Review for Dr. Hardeep Arora, MD

Mar 29 2019

Review for Dr. Edward Lipman, MD

Wish I could give this doctor a negative rating. Avoid him at all costs! Inappropriate body contact while examining me. Nothing but gross!! Went straight to pushing for surgery instead of trying less invasive methods. And the wait times at the office are absolutely agonizing...hours long!

Mar 29 2019

Review for Dr. Thomas McGivney, MD

One of the worst cardiologists. Save your time and money, and go to some other cardiologist where you will be respected as a patient and an individual.

Mar 29 2019

Review for Dr. Farah Hussain, DO

Dr. Vijay Shah has been my cardiologist for nearly 13 years. He has always shown tremendous support, treatment, wisdom, and quality Care. He is a very good diagnostician and has taken excellent care of me as well as my husband. In our opinion he is top-notch!

Mar 29 2019

Review for Dr. Vijay Shah, MD

Had 4 bypass surgery 2001 --- The Best surgen to have --great in everyway

Mar 28 2019

Review for Dr. Juan Bonilla, MD

I cannot say my experience was great. I recently underwent a surgery to fix what this doctor messed up. I’ve had almost 3 1/2 years of pain as a result of my first surgery with this doctor. I wouldn’t recommend this for anyone.

Mar 25 2019

Review for Dr. Thomas McGivney, MD

Location

Presence Mercy Medical Center

1325 N Highland Ave, Aurora, IL 60506