Northwestern Memorial Hospital

83%

Patients that would definitely recommend
13% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Stroke Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

Coronary Intervention Excellence Award™ (2020)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

General Surgery Excellence Award™ (2020)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Neurosciences Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in stroke care and neurosurgery

America’s 100 Best Hospitals for Coronary Intervention Award™ (2019, 2018)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
81%

Patients who gave a rating of 9 or 10
12% higher than the national average

83%

Would definitely recommend
13% higher than the national average

Northwestern Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

Northwestern Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%68%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

I love him. He’s the best. Smart, compassionate. Everything a great doctor should be. Beautiful offices and wonderful staff.

Joanna S. May 28 2020

Review for Dr. Toig

Dr. Wharton is the best doctor I have ever had. Building trust with doctors is difficult for me and I trust Dr. Wharton every visit I have with her. She is extremely knowledgeable, compassionate, and I have every confidence in her. I recommend her to everyone!

May 27 2020

Review for Dr. Wharton

Dr. Nair was my husband's doctor, before he passed and with her help and staff, they really helped me during this difficult time, I and my husband truly love Dr. Nair she's very compassionate, thank you Dr. Nair

KBoyd May 26 2020

Review for Dr. Nair

Dr. Conley was very patient and took his time in explaining everything about my situation and what to expect. The outcome was truly remarkable and I have been able to return to a normal life of mobility and exercise.

Chris May 26 2020

Review for Dr. Conley

Nadine Chest May 25 2020

Review for Dr. Wallner

May 24 2020

Review for Dr. Majewski

I felt trust in his care and that he had my best interests at heart. He seemed knowledgeable about medication and an array of issues both medical and non-medical.

May 24 2020

Review for Dr. Csernansky

Reenie King May 22 2020

Review for Dr. Weiss

LarisaG. May 21 2020

Review for Dr. Gurevich

Very kind and empathic

May 21 2020

Review for Dr. Koralnik

Dr Milstead is an amazing doctor. Every time I go in, I feel like I’m in good hands and Dr Milstead always addresses my concerns, with bloodwork, medication, a referral, and always lots of good information and perspective. Very caring and compassionate person.

May 21 2020

Review for Dr. Milstead

Sarah May 20 2020

Review for Dr. Kleinberg

She's not a great doctor. Very untrustworthy. Says one thing, but then speaks another. I agree with other reviewers on how she treats patients.

May 20 2020

Review for Dr. Oosterbaan

Tina Ashton May 18 2020

Review for Dr. Trinkus

Pk May 18 2020

Review for Dr. Stein

Where she goes, I follow ... for over 30 years!! I trust her with my life ... don't know any stronger recommendation. She ACTUALLY listens to what you have to say.

LYNETTE HEIDEMANN May 14 2020

Review for Dr. Sheneman

Always a good visit.

May 13 2020

Review for Dr. Weiss

Excellent at Diagnosis and treatment of issues related to professional stress. He is the top choice for MDs in Chicago

May 13 2020

Review for Dr. Scandinaro

Jonathan Konrath May 13 2020

Review for Dr. Welch

Dr. Golden is a quack known for writing bogus "doctor notes" for patients seeking fake medical excuses.  Avoid this untrustworthy physician.

May 12 2020

Review for Dr. Golden

I was totally satisfied with Dr Ghates expertise.The incision was done expertly and healed very well and was shorter than other surgeons work I have seen on others.His relateableness I would say also was very good.

Mary Alice Cuny May 11 2020

Review for Dr. Ghate

I adored Dr. Betty but my insurance changed and we both moved further away from eachother but she is tops in my book! I would go to her in a heartbeat.

Lynn Pfeifer May 11 2020

Review for Dr. Goldstein

I just love Dr, Keller. He explains everything to me and shows me exactly what he is going to do.

Barbara Clymer May 09 2020

Review for Dr. Keller

Dr. Mahieu is terrific – she has a warm, caring manner and outstanding listening skills (which can be missing with many doctors), and I have high confidence in her thorough expertise.

John Kloosterman May 09 2020

Review for Dr. Mahieu

Jake May 08 2020

Review for Dr. Nuber

May 08 2020

Review for Dr. Chekka

Dr. Keller is the greatest. Explained everything to me and answered all my questions.

May 07 2020

Review for Dr. Keller

Very efficient with great bedside manor and feel very comfortable with all my prenatal Care. Third baby and he is the best!

May 06 2020

Review for Dr. Baum

puts patients on the table to long. production heart surgery. Any complications and he find away to move you along. left us out to dry. on our own with no direction due to nerve damage. don't care how nice he is.

disappointed and no help in sight May 05 2020

Review for Dr. Tomasko

Dr. Kleinberg is great! He gets back to me fast, answers all my questions. I had a Telehealth appt for the first time. It was right on schedule, he is attentive, does not rush you, takes notes, and gives you several suggestions.

May 05 2020

Review for Dr. Kleinberg

Doctor Patawaran is thorough, kind, and really cares. He's hands down the best doctor I've ever seen.

May 04 2020

Review for Dr. Patawaran

May 04 2020

Review for Dr. Brenner

Great experience, appreciate the time spent with me to explain all options and protocols to elevate irritants.

Jessica B. May 01 2020

Review for Dr. Scheman

I’m currently seven and a half months pregnant. I attribute the success of this pregnancy to Dr. Robins and the entire staff at Northwestern. It took time and patience, but never did I feel that there wasn’t hope. Dr. Robins help and guidance paved the path to success.

May 01 2020

Review for Dr. Robins

After a serious infection and “bottoming out” of my breast reconstruction post cancer, I finally found Dr. Fine. He gave me a 99% chance of a successful reconstruction and I couldn’t be happier. Thank you, Dr. Fine!

KarlaG Apr 30 2020

Review for Dr. Fine

I had one appointment with Dr McGee, when my regular OB had a shift at hospital. She reviewed my previous medical history very carefully before seeing me. She also told me a lot of things to watch for as going into 3rd trimester. She is definitely knowledgeable and approachable. Highly recommended!

Wei Zhang Apr 29 2020

Review for Dr. McGee

Leif H Apr 29 2020

Review for Dr. Duyka

my experience was unreal .not only did she care and was extremely compassionate she would call at home to see how things were, i was given sixth months to live and because of this highly professional doctor i am hear nine years later.

brad t ghezzi Apr 29 2020

Review for Dr. Villaflor

Unfriendly and two-faced

Apr 29 2020

Review for Dr. Fawzi

Apr 27 2020

Review for Dr. Jin

She takes a lot of time to listen and learn about symptoms. Treats me like individual and is genuine.

StillStanding Apr 24 2020

Review for Dr. Templer

Dr Marta Dudek is the absolute best ! She saved me twice in my life.

Sandy Wilson-Muriel Apr 24 2020

Review for Dr. Dudek

VF Apr 22 2020

Review for Dr. Goldman

Judith Sheils Apr 22 2020

Review for Dr. Katz

Lonnie D Burke Apr 21 2020

Review for Dr. Dahdaleh

Dr Jones performed the CABG on me when no one would and saved my life. 10yrs later I'm living the life God intended. Dr Jones gives above and beyond to his patients individual needs. There is no amount of money to express the gratitude to Dr Donald Lloyd Jones and his team.

Denise Hopkins Glover Apr 21 2020

Review for Dr. Lloyd-Jones

The most incredible, skilled, Brilliant and passionate surgeon I have ever met

Apr 20 2020

Review for Dr. Bharat

Horrible example of a physician. Should be thrown out of Northwestern teaching program. The residents know more than him but he won't admit it

Apr 20 2020

Review for Dr. Gallo

Thinks he is a GOD. Demeans his residents. Knows less than the residents but can't admit it. Should be removed from the Northwestern hospital staff.

Apr 20 2020

Review for Dr. Gallo

Aisha Khan Apr 19 2020

Review for Dr. Nadler

TINA MASON ?? Apr 18 2020

Review for Dr. Ganju

Apr 17 2020

Review for Dr. Berg

Jay Apr 17 2020

Review for Dr. Beach

Lydia Garcia Rian Apr 17 2020

Review for Dr. Hayes

Been going to him for many, many years. He’s absolutely the very best...and a nice man, to boot! Couldn’t recommend anyone more highly! Ten stars!

Charles Hartigan Apr 17 2020

Review for Dr. Newberger

Apr 15 2020

Review for Dr. Saltzman

Dr. Correia is wonderful! He is very intelligent and kind and really takes the time for his patients. He is truly a rare find.

Apr 15 2020

Review for Dr. Correia

Fantastic Listener - SMART

Bob Armbruster Apr 14 2020

Review for Dr. Hur

Caring. Attentive, professional

Alan Whitefield Apr 13 2020

Review for Dr. Schimmel

Courtney A. Apr 13 2020

Review for Dr. Friedell

M Apr 11 2020

Review for Dr. Tam

She's an incredibly thorough and caring Physician. Very happy to have her as my PCP.

Apr 11 2020

Review for Dr. Vasiloff

Apr 11 2020

Review for Dr. Mathias

Bridget G. Apr 10 2020

Review for Dr. Scheman

Thomas Cooper Apr 10 2020

Review for Dr. VanWagner

She is one of the best gastro doctors. She is very patient, smart, kind, and always has ways to help the patients. She will take time to answer your questions and respond to your messages on my chart. She finds new ways to her patients and has a really good memory.

Penny Betmudez Apr 09 2020

Review for Dr. Guentner

I am currently one if her patience and she is awesome. She always responds to calls, problems, concerns and always looks out for her patients. She also answers your questions and very patient, good listener, and find ways to help her patients. I had her for almost 2 years in September.

Penny Betmudez Apr 09 2020

Review for Dr. Claybon

Dr. Keller is an outstanding surgeon and Doctor with much knowledge in his field. He is also a very caring person that listen's to your needs and goals. He is a detailed individual that will lead you in the right direction.

Sue Rowe Apr 08 2020

Review for Dr. Keller

Wheaton IL Apr 08 2020

Review for Dr. Buttin

Dr Amdur is one of the finest internists with whom I have worked. She quickly gets to the root of the any issues and takes the time to answer all questions. When you see her you’re NOT seeing a busy, over-burdened doctor you’re seeing YOUR doctor. I’m lucky to have her on my team.

Peter S Apr 07 2020

Review for Dr. Amdur

VIOREL S Apr 03 2020

Review for Dr. Nadler

Dr Koski gently explained his plan thoroughly, clearly, and cared about future quality of my life in his surgery decisions. His work was remarkable and I am so grateful.

Susan Apr 03 2020

Review for Dr. Koski

Apr 02 2020

Review for Dr. Wharton

Very attentive, caring, knowledgeable...all things you want from a surgeon. Highly recommend Dr. Stulberg and the support staff in his department. Felt very safe and secure with all of them.

Apr 02 2020

Review for Dr. Stulberg

Apr 02 2020

Review for Dr. Collins

Nicole Blank Apr 02 2020

Review for Dr. Norlin

My dr wasn’t available. He was. Had an appt. and a follow up with him. Both bad. Physically rough. Uncaring demeanor. Spends very little time w you. (He’s out of the room before you realize what’s happening and can ask any Qs.) Maybe he’s good with his regular patients?

Apr 01 2020

Review for Dr. Granieri

This Doctor has one of the best "bedside manners" I've ever encountered. Her genuine care is very disarming. I don't enjoy being ill, but I know I'll be well taken care of by a true and knowledgeable professional.

Gunnar Williamson Apr 01 2020

Review for Dr. Kharasch

Leah G Mar 31 2020

Review for Dr. Baum

Was referred to Dr. Fronza by my primary doctor and I feel grateful to have received his care during a stressful time. I felt safe, cared for and in good hands. His staff was also extremely helpful and friendly.

Rachel Mar 31 2020

Review for Dr. Fronza

Bianca Scroggins Mar 30 2020

Review for Dr. Friedell

Excellent surgeon, experienced and trustworthy. True patient advocate. Great bedside manner. Wouldn’t want to see anyone else. Performed two surgeries in two years. Great outcomes. I can hear with a cochlear implant better than I have in years. Thank you!

Mar 30 2020

Review for Dr. Micco

Lindsay Mar 29 2020

Review for Dr. Ho

Julie Crandall Mar 29 2020

Review for Dr. Smith

Very pleased

Ron Mar 28 2020

Review for Dr. Tate

Very friendly, knowledgeable, and makes sure you understand and are confidant with your progress.

Mar 26 2020

Review for Dr. Keller

Dr. Kleinberg was wonderful and was able to fill in and perform my post op surgery check-up when the oncology surgeon agreed that traveling to the hospital in the midst of the COVID-19 crisis for a follow up was not the best idea. He was fabulous.

Jenn Mar 26 2020

Review for Dr. Kleinberg

Ginny Mitamura Mar 25 2020

Review for Dr. Koski

Cynthia Swedell Mar 24 2020

Review for Dr. Buttin

Dr. Hardy replaced my hip and knee. He is not only a great surgeon but a patient man who takes time to explain the medical details of the operation and what to expect in recovery. He also has basic common sense and has a great staff. I would recommend him to everyone.

F. Shanghai Mar 22 2020

Review for Dr. Hardt

Mar 22 2020

Review for Dr. Parikh

Thorough and very nice. Listens.

Doug McBride Mar 20 2020

Review for Dr. Paluga

Megan King Mar 20 2020

Review for Dr. Kleinberg

Scott Duncan Mar 20 2020

Review for Dr. Welch

Dariusz Mar 20 2020

Review for Dr. Ihm

He is very caring and concerned about your eyes and vision. He spends a lot of time with you and does a very thorough eye exam.

Mar 19 2020

Review for Dr. Lissner

Location

Northwestern Memorial Hospital

251 E Huron St, Chicago, IL 60611