Northwestern Memorial Hospital

83%

Patients that would definitely recommend
13% higher than the national average


Northwestern Memorial Hospital is a medical facility located in Chicago, IL. This hospital has been recognized for Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Gastrointestinal Care Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2021, 2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2021, 2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2021)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Stroke Care Award™ (2021, 2020, 2019)

Superior clinical outcomes in the care and treatment of stroke

Neurosciences Excellence Award™ (2021, 2020, 2019)

Superior clinical outcomes in stroke care and neurosurgery

America’s 100 Best Hospitals for Cardiac Care Award™ (2020, 2019)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

Coronary Intervention Excellence Award™ (2020)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

General Surgery Excellence Award™ (2020)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Coronary Intervention Award™ (2019)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

4 ratings were better than expected

  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Respiratory failure following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

5 ratings were as expected

  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
81%

Patients who gave a rating of 9 or 10
12% higher than the national average

83%

Would definitely recommend
13% higher than the national average

Northwestern Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Northwestern Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Exceptional , superb and excellent cardiologist , I received an outstanding medical care from Dr OKwuosa

Armond Arsalan May 16 2021

Review for Dr. Okwuosa

May 15 2021

Review for Dr. Stryker

May 13 2021

Review for Dr. Puri

Dr. Performed minimally invasive robotic right hip replacement in early 2021 with excellent results. I used cane for staircase for only a few days and took very few pain killing drugs. I was driving in 2.1/2 weeks. I have no hesitation in recommending Dr. Puri and his staff.

May 13 2021

Review for Dr. Puri

Dr Dahdaleh is very professional, knowledgeable and right to the point. The office is a well run machine. The staff is kind and thorough. I highly recommend him for spinal revision surgery.

Gina C. May 12 2021

Review for Dr. Dahdaleh

Location

Northwestern Memorial Hospital

251 E Huron St, Chicago, IL 60611

Frequently Asked Questions

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