Northwestern Medicine Lake Forest Hospital

82%

Patients that would definitely recommend
12% higher than the national average


Northwestern Medicine Lake Forest Hospital is a medical facility located in Lake Forest, IL. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2021, 2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Death following a serious complication after surgery
  • Respiratory failure following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
80%

Patients who gave a rating of 9 or 10
11% higher than the national average

82%

Would definitely recommend
12% higher than the national average

Northwestern Medicine Lake Forest Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Northwestern Medicine Lake Forest Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%71%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Provider Reviews

Dr Dahdaleh is very professional, knowledgeable and right to the point. The office is a well run machine. The staff is kind and thorough. I highly recommend him for spinal revision surgery.

Gina C. May 12 2021

Review for Dr. Dahdaleh

Very pleasant Dr. Highly recommend.

Natalie May 12 2021

Review for Dr. Tosiou

Very thorough and took her time!

M. H. May 11 2021

Review for Dr. Basko-Plluska

Dr Malhotra and her staff are very caring and kind. She has greatly helped me to better health!

Karen W May 11 2021

Review for Dr. Malhotra

Excellent dermatologist. Thorough, extremely competent and knowledgeable, great listener , communicator and so approachable and friendly. Best dermatologist I have ever been to and I am not young!

L.G. May 10 2021

Review for Dr. Kong

Location

Northwestern Medicine Lake Forest Hospital

660 N Westmoreland Rd, Lake Forest, IL 60045

Frequently Asked Questions

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