Mercy Hospital And Medical Center

56%

Patients that would definitely recommend
14% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Coronary Intervention Excellence Award™ (2018)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Stroke Care Excellence Award™ (2018)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Coronary Intervention Award™ (2017)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
58%

Patients who gave a rating of 9 or 10
11% lower than the national average

56%

Would definitely recommend
14% lower than the national average

Mercy Hospital And Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Mercy Hospital And Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%61%73%

Mercy Hospital And Medical Center

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%66%

Providers

2525 S Michigan Ave Chicago, IL 60616undefined mi
Dr. Jyothi Achankunju, MDInternal Medicine
Dr. Jyothi Achankunju, MD
2525 S Michigan Ave Chicago, IL 60616undefined mi
2600 S Michigan Ave Ste 308 Chicago, IL 60616undefined mi
Dr. Nausheen Ahmed, MDFamily Medicine
Dr. Nausheen Ahmed, MD
701 W North Ave Melrose Park, IL 60160undefined mi
4321 S Pulaski Rd Chicago, IL 60632undefined mi
Dr. Joshua Ajjarapu, MDInternal Medicine
Dr. Joshua Ajjarapu, MD
100 E Le Fevre Rd Sterling, IL 61081undefined mi
2525 S Michigan Ave Chicago, IL 60616undefined mi
47 W Polk St Ste G1 Chicago, IL 60605undefined mi
Dr. Zainab Ali-Baig, MDInternal Medicine
Dr. Zainab Ali-Baig, MD
15 Salt Creek Ln Ste 111 Hinsdale, IL 60521undefined mi
47 W Polk St Ste G1 Chicago, IL 60605undefined mi
Dr. Ketan Amin, MDDiagnostic Radiology
Dr. Ketan Amin, MD
2525 S Michigan Ave Chicago, IL 60616undefined mi
47 W Polk St Ste G1 Chicago, IL 60605undefined mi
1525 E 53rd St Ste 1002 Chicago, IL 60615undefined mi
3303 S Halsted St Ste 202 Chicago, IL 60608undefined mi
2600 S Michigan Ave Ste 308 Chicago, IL 60616undefined mi
8632 S Pulaski Rd Chicago, IL 60652undefined mi
Dr. Magdy Awad, MDObstetrics & Gynecology
Dr. Magdy Awad, MD
5311 S Harlem Ave Chicago, IL 60638undefined mi
Dr. Debra Baines, MDEmergency Medicine
Dr. Debra Baines, MD
2525 S Michigan Ave Chicago, IL 60616undefined mi
17W755 Butterfield Rd Ste 101 Oakbrook Terrace, IL 60181undefined mi
1300 W Belmont Ave Ste 210 Chicago, IL 60657undefined mi
Dr. Jessica Barber, MDEmergency Medicine
Dr. Jessica Barber, MD
2525 S Michigan Ave Chicago, IL 60616undefined mi
Dr. Daniel Bartgen, MDEmergency Medicine
Dr. Daniel Bartgen, MD
333 Madison St Joliet, IL 60435undefined mi
1550 S Indiana Ave Chicago, IL 60605undefined mi
Dr. Julie Bauml, MDDiagnostic Radiology
Dr. Julie Bauml, MD
1740 W Taylor St Chicago, IL 60612undefined mi

Location

Mercy Hospital And Medical Center

2525 S Michigan Ave, Chicago, IL 60616