Macneal Hospital

62%

Patients that would definitely recommend
8% lower than the national average


Macneal Hospital is a medical facility located in Berwyn, IL. This hospital has been recognized for Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Collapsed lung due to a procedure or surgery in or around the chest

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10
5% lower than the national average

62%

Would definitely recommend
8% lower than the national average

Macneal Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Macneal Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%73%

Providers

Provider Reviews

Did tests and got the information that helped figure out the problem I have.

Darlene Sheppard Aug 03 2020

Review for Dr. Furlong

It was a follow up visit for treatment of small branch retina occlusion. She is very thorough and professional about examining my eye(s) and explaining what’s going on, I’m not just an eye to her.

Aug 02 2020

Review for Dr. Merrill

What a great team at Dr. Merrill office. From the women in the front to the women in the back. All to see a profile office with most of the employees are women. Love the qomen empowerment. Their team has helped me see again and I'm so thankful.

Mrs. Robles-Acosta Aug 02 2020

Review for Dr. Merrill

Definitely recommend Dr. Merrill. She moves swiftly between patients, BUT knows each & every one & treats each w/ respect. I have been under her care for last 11 yrs since moving here to Illinois. YES if any retina issues, she is the best.

Marge Jul 31 2020

Review for Dr. Merrill

He is my daughter's doctor. Very professional and knowledgeable. So great with kids. My 4 year old always leaves happy. I recommend him to any family.

Jul 29 2020

Review for Dr. Guzman

Jul 27 2020

Review for Dr. Guirguis

Dr. Barsky was so patient, friendly and clear in my treatment. She was gentle (even when I was super nervous!) Overall a really great doctor, wonderful experience and I would highly recommend!!!

Tara Jul 24 2020

Review for Dr. Barsky

The entire staff is personable, helpful, and knowledgeable. Dr. Merrill took the time to answer all my questions and clarified where I stand regarding my eyes. I was extremely pleased with the experience and happy my doctor recommended her.

Jul 23 2020

Review for Dr. Merrill

Very much so, Dr. Guirguis is excellent, he saved my life. I have been in remission for 9 yrs. When I first met him at Rush he looked me in the eye and told me the facts in layman’s terms. He honest and most concise. An expect in his field.

Virginia Glassman Jul 23 2020

Review for Dr. Guirguis

She took her time and listened to all of my questions and concerns. I never felt like a bother or waste of time. Especially as a black woman, I don't take for granted a doctor who hears me.

Tara Jul 21 2020

Review for Dr. Mahoney

The office staff is always friendly and efficient. Dr. Merrill has a bright, cheerful personality. She is always professional, attentive to my needs, and anxious to answer any questions. Everyone is a joy to work with.

James Horchem Jul 20 2020

Review for Dr. Merrill

Dr. GERALD SIMON is the best Doctor on the planet. He has treated my mother for many years and has persevered in a strong determination to address her medical issues. He has a vast amount of patience and has the best smile !!! Irreplaceable period!

Jul 16 2020

Review for Dr. Simon

Hello dr. Valiente. Hope all is well with you. You were our pediatrician over in Brookfield and the next visit we were informed that you are not there any longer where can we find you now? Thanks,hope to see you soon

Jul 09 2020

Review for Dr. Valiente

When you enter Dr Denise Furlong's office the staff is very nice, Dr Denise is very professional and she listens to you with understanding how you feel and she is very smart to find what is happening to you

Silvia Campillo Jul 03 2020

Review for Dr. Furlong

Andrea Jul 01 2020

Review for Dr. Guirguis

April Adkins Jun 25 2020

Review for Dr. Furlong

She is very kind, straightforward, knowledgeable that explains everything to you throughly and She makes you trust her for all That

Yolanda Alvarez Jun 24 2020

Review for Dr. Furlong

Excellent! Problem fixed!!

Valerie Jun 20 2020

Review for Dr. Barsky

Dr. Porto is an excellent doctor .She is very knowledgeable and really cares about her patients.

Jun 19 2020

Review for Dr. Porto

The only problem I've ever had and still having is the time I have to wait to see the Dr.. I've been seeing Dr. Simon for over 30 yrs.

Robert Parizek Jun 18 2020

Review for Dr. Simon

Your staff was awesome again today! I couldn't hear very well this morning before my visit but now everything is crystal clear! They did a great job once again!

David Markison Jun 14 2020

Review for Dr. Jethani

Robert Jun 11 2020

Review for Dr. Guirguis

Jun 11 2020

Review for Dr. Barsky

Joanna Welo Jun 09 2020

Review for Dr. Guirguis

I’ve been coming to Dr. Furlong for over 8 years and has been nothing but professional and caring. Always very concerned of my overall well being and takes the time to listen to my concerns and has always given me the detailed explanations of any questions I may have. Being bilingual is a plus.

Toni Jun 07 2020

Review for Dr. Furlong

Jennifer Richter Jun 05 2020

Review for Sara Shotsberger

Same day visit during stressful quarantine; so very pleasant and professional. Highly recommend for the whole family

Shannon Jun 03 2020

Review for Dr. Serembytsky

May 31 2020

Review for Dr. Rock

Jennifer May 28 2020

Review for Dr. Guirguis

Carol E Mitchell May 25 2020

Review for Dr. Wiener

Dr Valiente is being the pediatrician of my 2 daughters since they born

Maria Ramos May 24 2020

Review for Dr. Valiente

Mike Misiti May 23 2020

Review for Dr. Jethani

Dr Whitney himself is fine but his office failed to bill my insurance properly and I was left to pay $300 that my insurance would have covered in FULL had they done their job appropriately. They also took no responsibility for this and the receptionist hung up on me.

Erica Rivera May 22 2020

Review for Dr. Whitney

Dr. Mark is beyond amazing. Today was my first visit and I already have relief from my throbbing pain. He is so kind and patient. His staff is also great. I will never go to any other podiatrist.

Elizabeth Kerin May 22 2020

Review for Dr. Camilleri

May 22 2020

Review for Dr. Neubauer

BSN RN , Romeoville May 17 2020

Review for Dr. Simon

Very rude towards my mother , due to her insurance plan. Money is his concern. Not your health

May 11 2020

Review for Dr. Malapati

Very good examine, knowledgeable and great in explaining diagnosis .

Paul May Apr 30 2020

Review for Dr. Michel

Excellent Dr. Puts his patients first. No matter how small the problem ,he answers all questions and takes and fixes your health .or gets you a specialist. His nurses are the BEST.

Louise Appling Apr 24 2020

Review for Dr. Simon

Dr. Guiruis saved my life

Apr 23 2020

Review for Dr. Guirguis

Apr 21 2020

Review for Dr. Furlong

Been a patient of Dr. Simon for 25 years he is great and never rushes you and answers all your questions.

HP Apr 12 2020

Review for Dr. Simon

She took her time as I explained certain issues. She was very knowledgeable and caring. The staff was great as well!

Sandra McClure Apr 09 2020

Review for Dr. Acosta

Dr.MacCumber saw me during the Covid-19 pandemic this week. His office took every precaution required to stay safe. He is a superb retinal specialist- I would highly recommend him

Audrey Hellinger Apr 03 2020

Review for Dr. MacCumber

Dr Furlong and her associates were amazing . They took their time and explained everything in detail . I will be working with them from here on out. Thank you. Highly recommended

Apr 03 2020

Review for Dr. Furlong

I Visited Dr. Maccumber on March 26. My visit was to treat rt eye. Dr. Maccumber was very professional and quick. The staff treated me with great consideration and respect. I would refer Dr. Maccumber to anyone of my Family members or my friends.

Jesus Arriaga Mar 29 2020

Review for Dr. MacCumber

Colleen Cromwell Mar 19 2020

Review for Dr. Maragos

She was behind first thing in the morning. Dismissive and condescending. Went in for a physical and she coded everything differently so my insurance would not cover it. Worst bedside manner I’ve ever had in a physician.

Mar 18 2020

Review for Dr. Acosta

My visit is always great with this Dr. She is AWESOME her and her staff.

Linda Fowler Mar 17 2020

Review for Dr. Furlong

Dayna Mar 11 2020

Review for Dr. Furlong

Easy to make appointment. Everyone was nice, from the girls at the front desk to the doctor.

Jill Heaney Mar 09 2020

Review for Dr. Jethani

Anne Vickery Mar 06 2020

Review for Dr. Maragos

Juanita ? Mar 04 2020

Review for Dr. Furlong

Dr. Furlong is thorough in your examination, she asks many questions and advises you about how to take care of yourself going forward.

Beatrice Young Mar 04 2020

Review for Dr. Furlong

Ellen Voce Mar 04 2020

Review for Dr. Furlong

Mar 02 2020

Review for Dr. Guirguis

Great doctor. Been going for over 20 years and he's never steered me wrong.

George L Feb 29 2020

Review for Dr. Jethani

Steffanie Woywod Feb 21 2020

Review for Dr. Jethani

Meghan Feb 21 2020

Review for Dr. Jethani

Dragonbird Feb 20 2020

Review for Dr. Aziz

Doctor is very friendly and very knowledgeable, however, office rarely returns any important calls. for example still waiting 6 entire days for new pain med as promised. Seems like NO ONE cares! Multiple messages left, NO ONE ever calls back. Six 6 days!!!!!!

Lidia Stalinsky Feb 18 2020

Review for Dr. Rock

Horrible experience. Had a 9:00 AM appointment and by 10:25 still not see by MD. Other patients taken ahead of me. No apology made. Ended up leaving.

MA Feb 13 2020

Review for Dr. Furlong

Very professional, pleasant & personable.

George Feb 12 2020

Review for Dr. Barsky

I had a breast reduction 3 years ago and I love the outcome him and his staff we excellent

Lolita Journagin Feb 08 2020

Review for Dr. Dewolfe

Dr. Weiss is the absolute best cataract surgeon! He is knowledgeable, thorough, caring and efficient! I have not had this clear vision since I was a child. I highly recommend his expertise!

Dale Federico Feb 08 2020

Review for Dr. Weiss

Absolutely....I felt she was extremely knowledgeable and proficient. God definitely sent me to her.

Chicago , IL - Feb 07 2020

Review for Dr. Neubauer

Feb 05 2020

Review for Dr. Maragos

Dr. Guirguis is an exceptional doctor. He is kind, caring and very intelligent. He has given me a new chance at life. I am eternally grateful for his care.

Susan M Kiebles Feb 03 2020

Review for Dr. Guirguis

Absolutely amazing surgeon!

Shannon shaughnessy Feb 02 2020

Review for Dr. Dewolfe

Fabulous physician, surgeon and person!

MaryEllen Feb 01 2020

Review for Dr. Neubauer

Dr. Co and her staff are highly professional and I would recommend them any time.

Jan 23 2020

Review for Dr. Co

Jan 21 2020

Review for Dr. Guirguis

Dr Berkson is always pleasant and down to earth to deal with and explains health issues in a straight forward way. I would definitely recommend him to anyone with skin issues.

francis kelly Jan 17 2020

Review for Dr. Berkson

Gail Scruggs Lauryn Jan 15 2020

Review for Dr. Guirguis

He is masterful at finding the source of pain, taking control of it, and eliminating it.

Dec 29 2019

Review for Dr. Rock

Kate Jones Dec 18 2019

Review for Dr. Wiener

A grateful patient Dec 12 2019

Review for Dr. Guirguis

Dec 10 2019

Review for Lidia Pomaville

Great Experience. Both Dr. Berkson and his staff are pleasant, caring and well organized. He explained the problem, gave me options and left my mind at ease which was not the case when I walked in. I was in and out in no time and return in six months for follow-up. Would definitely recommend.

Patricia N. Dec 07 2019

Review for Dr. Berkson

I try to see Dr. Berkson once a year. He and his staff are always cordial and pleasant to deal with and my issues are always taken care of.

Doug in Chicago - Dec 04 2019

Review for Dr. Berkson

Great - Always is, he answers your questions and explains then takes care of the problem.

Roger Dec 04 2019

Review for Dr. Berkson

She was great! She took her time with me and was super pleasure and informative.

Dec 04 2019

Review for Lidia Pomaville

She was very good, kind and understanding, explaining the problem and follow up. I can recommend her.

Eva Kures Dec 03 2019

Review for Lidia Pomaville

Intelligent and compassionate - really takes the time to help pateints. Been to a lot of docs and no one compares to him and his staff!

Nov 23 2019

Review for Dr. Nazeer

Gmireles Nov 18 2019

Review for Lidia Pomaville

He give you all the time you need

Nov 16 2019

Review for Dr. Berkson

Dr. Berkson was very cordial and relieved my concerns. He was very efficient and willing to answer all of my questions. Before I knew it, the procedure was over with a minimum of pain and I was on my way. Thank you, Dr. Berkson!

Roberta W Nov 16 2019

Review for Dr. Berkson

Mrs. P Nov 14 2019

Review for Lidia Pomaville

Excellent! Very thorough!! Strongly recommended.

Chuck A. Nov 14 2019

Review for Lidia Pomaville

Dr. Berkson is a very good doctor who gives his patients the time to understand the patients needs,also goes thru options of care

Richard Mackowiak Nov 13 2019

Review for Dr. Berkson

the Doctor's office is relaxed and pleasant. I was given the treatment I needed quickly and it was with a smile. I was very glad the doctor suggest an additional treatment I had forgotten. My recovery is speedy and I can stop thinking about skin for a bit.

Steve Walling Nov 10 2019

Review for Dr. Berkson

Told my husband for 3 years that he had hemorroids and it was colon cancer. Now, my 9 month old doesn’t have a father because of Lee constantly mistakes!!!!!!

Alessandra Roeback Nov 09 2019

Review for Dr. Lee

My wife has uterine prolapse & has being treated by dr furlong with much professionalism & compassion

Ismael & Anna nodar Nov 07 2019

Review for Dr. Furlong

Dr. Lee ultimately saved my life.

Thankful Mom Nov 05 2019

Review for Dr. Lee

Lidia was really nice and I enjoyed having my appointment with her. Only thing I didn’t like was that she had a student with her and she didn’t even introduce her or anything. I think that’s about the only thing that made me feel a little uneasy about

Oct 22 2019

Review for Lidia Pomaville

Oct 16 2019

Review for Dr. Sharma

Location

Macneal Hospital

3249 Oak Park Ave, Berwyn, IL 60402

Frequently Asked Questions

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