Franciscan Health Olympia Fields

53%

Patients that would definitely recommend
17% lower than the national average


Franciscan Health Olympia Fields is a medical facility located in Olympia Fields, IL. This hospital has been recognized for Cardiac Surgery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Cardiac Surgery Excellence Award™ (2021)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
55%

Patients who gave a rating of 9 or 10
14% lower than the national average

53%

Would definitely recommend
17% lower than the national average

Franciscan Health Olympia Fields

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%51%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%80%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%43%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%52%66%

Franciscan Health Olympia Fields

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%73%

Providers

Provider Reviews

Very professional staff and Dr.

Oct 29 2020

Review for Dr. Nam

Marjorie Gillies Oct 29 2020

Review for Dr. Levin

Listens to your needs , has been all around excellent

Matt Oct 29 2020

Review for Dr. Amin

Mrs. M. Ashkum, Illinois Oct 29 2020

Review for Dr. Darwish

Mark Smeltzer Oct 29 2020

Review for Dr. Colman

Location

Franciscan Health Olympia Fields

20201 Crawford Ave, Olympia Fields, IL 60461

Frequently Asked Questions

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Does Franciscan Health Olympia Fields score well in safety ratings?