Advocate South Suburban Hospital

65%

Patients that would definitely recommend
5% lower than the national average


Advocate South Suburban Hospital is a medical facility located in Hazel Crest, IL. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Coronary Intervention Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Coronary Intervention Award™ (2021, 2020)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Stroke Care Excellence Award™ (2021)

Superior clinical outcomes in the care and treatment of stroke

Gastrointestinal Care Excellence Award™ (2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

General Surgery Excellence Award™ (2020)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

3 ratings were better than expected

  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Accidental cut, puncture, perforation or hemorrhage during medical care

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10
5% lower than the national average

65%

Would definitely recommend
5% lower than the national average

Advocate South Suburban Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Advocate South Suburban Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

I am so very glad I found Dr. McGowan. She is professional, prompt, knowledgeable, and has a wonderful bedside manner. Her office is clean and organized and her staff is friendly. I will be recommending her to any of my friends or relatives who needs or wants a new physician.

L. Hammond Nov 25 2020

Review for Dr. McGowan

Always efficient, kind and professional. He has been of immeasurable help to me over the years. One of the best doctors I have ever had.

Jeannine A Nov 19 2020

Review for Dr. Bolisay

yes very patient explains everything.

sandra terry myrick Nov 16 2020

Review for Dr. John

Very nice doctor. Very patient.

Nov 12 2020

Review for Dr. John

I ‘ve found Dr Bhan to be very thorough and knowledgeable. He was patient and took the time to insure that I understood his recommended course of treatment. I was comfortable and confident in his ability to treat me. Staff was very accommodating.

C Jamison Nov 11 2020

Review for Dr. Bhan

Location

Advocate South Suburban Hospital

17800 Kedzie Ave, Hazel Crest, IL 60429

Frequently Asked Questions

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