West Valley Medical Center

70%

Patients that would definitely recommend
Equal to the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019, 2018, 2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Gastrointestinal Care Excellence Award™ (2018, 2017)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Joint Replacement Excellence Award™ (2017)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

70%

Would definitely recommend
Equal to the national average

West Valley Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

West Valley Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Dr. Gregory Adams, MD

Urology

1 Ratings
Dr. Gregory Adams, MD

Dr. Micheal Adcox, MD

Internal Medicine

6 Ratings
Dr. Micheal Adcox, MD

Dr. Brian Affleck, MD

Otolaryngology-Head and Neck Surgery

16 Ratings
Dr. Brian Affleck, MD

Dr. Jon Agee, MD

General Surgery

7 Ratings
Dr. Jon Agee, MD

Dr. Christopher Alessi, MD

Vascular Surgery

12 Ratings
Dr. Christopher Alessi, MD

Dr. Daniel Allen, DO

Family Medicine

49 Ratings
Dr. Daniel Allen, DO

Dr. Olurotimi Ashaye, MD

Psychiatry

29 Ratings
Dr. Olurotimi Ashaye, MD

Dr. Richard Augustus, MD

Hospital Medicine

7 Ratings
Dr. Richard Augustus, MD

Dr. David Babbel, DO

Pediatrics

7 Ratings
Dr. David Babbel, DO

Dr. Brenton Baldwin, MD

Family Medicine

18 Ratings
Dr. Brenton Baldwin, MD

Dr. Katherine Ball, MD

Family Medicine

7 Ratings
Dr. Katherine Ball, MD

Dr. Lawrence Banta, MD

Psychiatry

8 Ratings
Dr. Lawrence Banta, MD

Karen Bean, NP

Nursing (Nurse Practitioner)

29 Ratings
Karen Bean, NP

Dr. J'Cinda Bitters, MD

Family Medicine

71 Ratings
Dr. J'Cinda Bitters, MD

Dr. Harrison Blanton, MD

Family Medicine

2 Ratings
Dr. Harrison Blanton, MD

Dr. Donald Blaskiewicz, MD

Neurosurgery

12 Ratings
Dr. Donald Blaskiewicz, MD

Phares Book, PSY

Psychology

19 Ratings
Phares Book, PSY

Dr. Lyndon Box, MD

Interventional Cardiology

28 Ratings
Dr. Lyndon Box, MD

Dr. William Bradley, MD

Orthopedic Spine Surgery

19 Ratings
Dr. William Bradley, MD

Dr. Scott Bressler, MD

Internal Medicine

15 Ratings
Dr. Scott Bressler, MD

Dr. Autumn Bridger, DO

Urology

2 Ratings
Dr. Autumn Bridger, DO

Dr. Kelly Bridges, MD

Neurosurgery

16 Ratings
Dr. Kelly Bridges, MD

Dr. David Brown, MD

Bariatric Surgery

41 Ratings
Dr. David Brown, MD

Dr. Sherri Brown, MD

Internal Medicine

1 Ratings
Dr. Sherri Brown, MD

Dr. P Roman Burk, DPM

Podiatric Foot & Ankle Surgery

33 Ratings
Dr. P Roman Burk, DPM

Dr. Bobby Chawla, DO

Medical Oncology

19 Ratings
Dr. Bobby Chawla, DO

Dr. Mark Christenson, MD

Internal Medicine

15 Ratings
Dr. Mark Christenson, MD

Dr. Jared Chugg, MD

Diagnostic Radiology

Dr. Jared Chugg, MD

Dr. Michael Codina, MD

Cardiology

29 Ratings
Dr. Michael Codina, MD

Dr. Theodore Colwell, MD

Obstetrics & Gynecology

6 Ratings
Dr. Theodore Colwell, MD

Dr. Ronald Cornwell, MD

General Surgery

7 Ratings
Dr. Ronald Cornwell, MD

Dr. James Crouch, MD

Nephrology

Dr. James Crouch, MD

Dr. Michael Daines, MD

Orthopedic Surgery

9 Ratings
Dr. Michael Daines, MD

Dr. Robert Davidson, MD

Nephrology

1 Ratings
Dr. Robert Davidson, MD

Amanda Dozier, FNP-C

Family Medicine (Nurse Practitioner)

25 Ratings
Amanda Dozier, FNP-C

Dr. Jed Erickson, DPM

Podiatric Surgery

15 Ratings
Dr. Jed Erickson, DPM

Dr. Aaron Fearday, MD

Nephrology

2 Ratings
Dr. Aaron Fearday, MD

Dr. Jessica Fu, MD

Obstetrics & Gynecology

38 Ratings
Dr. Jessica Fu, MD

Dr. James Gardner, MD

Family Medicine

24 Ratings
Dr. James Gardner, MD

Dr. Michelle Gardner, MD

Family Medicine

23 Ratings
Dr. Michelle Gardner, MD

Dr. Daniel Gay, DO

General Surgery

109 Ratings
Dr. Daniel Gay, DO

Dr. Marie Gessel, MD

Pediatrics

8 Ratings
Dr. Marie Gessel, MD

Dr. Michael Glover, MD

Orthopedic Spine Surgery

6 Ratings
Dr. Michael Glover, MD

Christopher Goddard, LPC

Counseling

Christopher Goddard, LPC

Dr. Landon Grange, MD

Ophthalmology

Dr. Landon Grange, MD

Dr. Trevor Grubbs, MD

Emergency Medicine

1 Ratings
Dr. Trevor Grubbs, MD

Dr. Rebekah Guy, MD

Physical Medicine & Rehabilitation

33 Ratings
Dr. Rebekah Guy, MD

Dr. Kenneth Hainsworth, MD

Cataract Surgery

3 Ratings
Dr. Kenneth Hainsworth, MD

Dr. Michael Hajjar, MD

Neurosurgery

50 Ratings
Dr. Michael Hajjar, MD

Dr. Jennifer Hale, DO

Sleep Medicine

35 Ratings
Dr. Jennifer Hale, DO

Dr. Amanda Hall, DO

Nephrology

Dr. Amanda Hall, DO

Dr. Robert Hansen, MD

Orthopedic Surgery

23 Ratings
Dr. Robert Hansen, MD

Dr. Ryan Hardy, MD

General Surgery

6 Ratings
Dr. Ryan Hardy, MD

Dr. Danny Hendrickson, MD

Pulmonary Disease

3 Ratings
Dr. Danny Hendrickson, MD

Dr. Timothy Herndon, MD

Developmental-Behavioral Pediatrics

7 Ratings
Dr. Timothy Herndon, MD

Samantha Hickey, FNP-C

Pediatric Nursing (Nurse Practitioner)

4 Ratings
Samantha Hickey, FNP-C

Heather Hoewing, PA-C

Physician Assistant (PA)

48 Ratings
Heather Hoewing, PA-C

Dr. Nathan Holmes, DO

Internal Medicine

Dr. Nathan Holmes, DO

Dr. Benjamin Hom, MD

Diagnostic Radiology

Dr. Benjamin Hom, MD

Dr. Justin Hooker, DPM

Podiatric Foot & Ankle Surgery

6 Ratings
Dr. Justin Hooker, DPM

Dr. Keith Howell, MD

Emergency Medicine

Dr. Keith Howell, MD

Dr. Dustan Hughes, MD

Obstetrics & Gynecology

8 Ratings
Dr. Dustan Hughes, MD

Dr. Nicholas Hunt Sr, MD

Nephrology

1 Ratings
Dr. Nicholas Hunt Sr, MD

Dr. Jeffrey Hunter, MD

Obstetrics & Gynecology

4 Ratings
Dr. Jeffrey Hunter, MD

Dr. Jee Hur, MD

Pediatrics

2 Ratings
Dr. Jee Hur, MD

Dr. Kyle Irby, MD

Emergency Medicine

Dr. Kyle Irby, MD

Dr. Cary Jackson, MD

Pulmonary Disease

18 Ratings
Dr. Cary Jackson, MD

Dr. Johanna Jensen, MD

Ophthalmology

26 Ratings
Dr. Johanna Jensen, MD

Dr. Samuel Jorgenson, MD

Orthopedic Spine Surgery

37 Ratings
Dr. Samuel Jorgenson, MD

Dr. Darrell Kammer, MD

Ear, Nose, and Throat

16 Ratings
Dr. Darrell Kammer, MD

Dr. Srinivasan Kasturirangan, MD

Neonatal Medicine

1 Ratings
Dr. Srinivasan Kasturirangan, MD

Dr. Christopher Keller, MD

Nephrology

8 Ratings
Dr. Christopher Keller, MD

Dr. Merle Keller, MD

Pediatrics

16 Ratings
Dr. Merle Keller, MD

Dr. Daniel Knorpp, DO

Family Medicine

43 Ratings
Dr. Daniel Knorpp, DO

Dr. Scott Knorpp, DO

Family Medicine

9 Ratings
Dr. Scott Knorpp, DO

Dr. Steven Koga, MD

Internal Medicine

43 Ratings
Dr. Steven Koga, MD

Nadezhda Kravchuk, NPC

Nursing (Nurse Practitioner)

Nadezhda Kravchuk, NPC

Dr. Mikael Lagwinski, MD

Rheumatology

48 Ratings
Dr. Mikael Lagwinski, MD

Dr. Michael Lamers, DO

Emergency Medicine

Dr. Michael Lamers, DO

Dr. Joe Llenos, MD

Family Medicine

46 Ratings
Dr. Joe Llenos, MD

Dr. Richard Lochhead, MD

Neurosurgery

32 Ratings
Dr. Richard Lochhead, MD

Dr. Matthew Macha, MD

General Surgery

25 Ratings
Dr. Matthew Macha, MD

Dr. Meikel Major, MD

Family Medicine

3 Ratings
Dr. Meikel Major, MD

Dr. Thomas Manning, MD

Neurosurgery

85 Ratings
Dr. Thomas Manning, MD

Dr. Richard Manos, MD

Orthopedic Spine Surgery

34 Ratings
Dr. Richard Manos, MD

Dr. Nicholas Massoth, DMD

Oral & Maxillofacial Surgery

18 Ratings
Dr. Nicholas Massoth, DMD

Dr. Svetlana Meier, MD

Rheumatology

18 Ratings
Dr. Svetlana Meier, MD

Dr. Jacob Mong, DO

Ophthalmology

7 Ratings
Dr. Jacob Mong, DO

Dr. Paul Montalbano, MD

Neurosurgery

193 Ratings
Dr. Paul Montalbano, MD

Dr. Michael Morris, MD

Urology

17 Ratings
Dr. Michael Morris, MD

Dr. Brian Moss, MD

Emergency Medicine

1 Ratings
Dr. Brian Moss, MD

Eric Moss, PA

Physician Assistant (PA)

1 Ratings
Eric Moss, PA

Dr. Travis Moulton, DO

Family Medicine

33 Ratings
Dr. Travis Moulton, DO

Dr. George Nicola, MD

Orthopedic Surgery

69 Ratings
Dr. George Nicola, MD

Dr. Matthew Ogle, DC

Chiropractic

9 Ratings
Dr. Matthew Ogle, DC

Dr. Erik Ostler, MD

Ophthalmology

Dr. Erik Ostler, MD

Provider Reviews

Oct 17 2019

Review for Dr. Bobby Chawla, DO

I have met with Dr. Book several times. I really like his insight and help. He is very busy and I must book appointments out in advance. Worth it.

Oct 16 2019

Review for Phares Book, PSY

Heather has been my primary care provider for around 4 years. She is attentive, compassionate, and professional. She always takes time to fully answer my questions and never makes me feel rushed. Her genuine care and concern for her patients is obvious. Highly recommend! Thank you Heather!

Oct 12 2019

Review for Heather Hoewing, PA-C

it was a wellness visit, I found her very good and she answered all questions and did a gret job

Oct 11 2019

Review for Heather Hoewing, PA-C

Kind, and very concerned about my questions. I really like her and would not hesitate to see her again.

Oct 10 2019

Review for Dr. Samantha Portenier, MD

Oct 09 2019

Review for Dr. Paul Montalbano, MD

Very kind, courteous and genuinely concerned about the patient at hand

Oct 09 2019

Review for Dr. Daniel Knorpp, DO

I have been seeing Dr. Knorpp sense Dr. Turner retired and have been very pleased with him and will continue to see him in the future.

Oct 09 2019

Review for Dr. Daniel Knorpp, DO

Oct 07 2019

Review for Heather Hoewing, PA-C

Very caring and knowledgeable. My mom will be 90 in December and Dr. Undesser is keeping her going strong! She just loves him!!

in Caldwell, ID - Oct 05 2019

Review for Dr. Karl Undesser, MD

My mother was in ICU. He has been very caring and listens to us I really appreciate him

Oct 03 2019

Review for Dr. Richard Augustus, MD

Listened well and clearly conveyed my health issue along with solutions!

Oct 03 2019

Review for Dr. Jennifer Hale, DO

I LOVE DR. SKINNER AND HER TEAM. THEY ARE SO KIND AND COMPASSIONATE. I FEEL VERY CONFIDENT AND SECURE WITH THEM. I AM SO GRATEFUL TO HAVE THEM IN MY LIFE.

Oct 02 2019

Review for Dr. Jocele Skinner, MD

As a new patient, I felt Dr. Knorpp really listened to me and was empathetic. I feel that he will treat and respect me with understanding and care.

Sep 30 2019

Review for Dr. Daniel Knorpp, DO

Sep 30 2019

Review for Dr. Steven Koga, MD

Dr Koga has always been very open, understanding and listens to what the patient has to say.

Sep 30 2019

Review for Dr. Steven Koga, MD

Sep 30 2019

Review for Dr. Kelly Bridges, MD

New to the area and very pleased to be directed to Dr Llenos. I would certainly recommend him to others.

Sep 29 2019

Review for Dr. Joe Llenos, MD

Very professional and caring! He is the best Dr. I've had through this whole medical issue. He's the best Dr. I've had in Years!!

Sep 29 2019

Review for Dr. Christopher Alessi, MD

He is a great doctor. He listens to you and cares for his patience. He’s a 5 star doctor in my book.

Sep 27 2019

Review for Dr. Daniel Knorpp, DO

in Meridian, ID - Sep 27 2019

Review for Dr. Eric Palfreyman, MD

Robert S. Thacker is a top-notch medical professional who is knowledgeable and caring. He has helped where our previous doctors couldn't. I highly recommend him to anyone seeking a PCP.

Sep 27 2019

Review for Robert Thacker, CFNP

I have been seeing Doctor Koga for several years now and the best part is he spends all the time needed to talk to him he never makes me feel like I'm being rushed.

Sep 26 2019

Review for Dr. Steven Koga, MD

I cant say enough about Dr. Jackson. He is warm and caring while conducting a thorough examination. He makes me to feel like he really cares.

Sep 26 2019

Review for Dr. Cary Jackson, MD

in Weiser, ID - Sep 25 2019

Review for Dr. Bobby Chawla, DO

Sep 22 2019

Review for Dr. Thomas Manning, MD

I have been seeing Dr. Lagwinski for about 15 years. He is VERY caring and gentle. He coordinates well with my other doctors. He won't just put me on meds unless needed, and always takes care before changing meds. I highly recommend doctor, I fully trust him.

Sep 21 2019

Review for Dr. Mikael Lagwinski, MD

Sep 20 2019

Review for Dr. Kelly Bridges, MD

Dr. Bridges was outstanding in all of my interactions with her. My wife had surgery with her before I did. I knew after that she would be doing my surgery.

Sep 20 2019

Review for Dr. Kelly Bridges, MD

Dr. Undesser is caring, compassionate, kind and extremely funny. He makes the usual uncomfortable doctor visit comfortable. You can never retire Dr. Undesser!!!

Sep 19 2019

Review for Dr. Karl Undesser, MD

Dr.Allen is very understanding really does an excellent job on try to help you and give you alternatives to help you heal. Very informed polite courteous and feels your concern. I would never change Doctors unless he'd leave.

Sep 19 2019

Review for Dr. Daniel Allen, DO

Very knowledgeable, patient, kind, great sense of humor. (Wife of Patient)

in Nampa, ID - Sep 19 2019

Review for Dr. Bobby Chawla, DO

Sep 17 2019

Review for Dr. Travis Moulton, DO

He always listens to my concerns and asks questions regarding my health. He is a genuine great doctor! I would recommended him to all family members.

Sep 17 2019

Review for Dr. Daniel Knorpp, DO

Sep 16 2019

Review for Robert Thacker, CFNP

She's the best doctor I've ever had in my 65 years

Sep 16 2019

Review for Dr. Samantha Portenier, MD

Sep 15 2019

Review for Dr. Daniel Allen, DO

Slade Thacker is excellent. He really, genuinely cares about his patients. His medical assistants are also helpful and pleasant.

Sep 09 2019

Review for Robert Thacker, CFNP

I went in for a wellness check. As always the doctor was very courteous and ready to listen to answer any questions or concerns.

Sep 06 2019

Review for Dr. Jocele Skinner, MD

Sep 04 2019

Review for Dr. Kelly Bridges, MD

Dr Thacker was awesome explained everything so that I understood best doctor I have had in 30 years

Sep 04 2019

Review for Robert Thacker, CFNP

Karen is a compassionate and caring nurse practitioner. I love how positive she always is. I would not hesitate to send friends and family to her. Thanks to Karen's guidance, my last lab work came back great. I appreciate Karen and all the staff at West Valley Wilder.

in ID - Sep 02 2019

Review for Karen Bean, NP

I like his punctuality,pleasant interaction, thorough exam. His office is very efficient ie: calling me promptly with results chest X-ray. Compassion for patient and clean office.

Sep 01 2019

Review for Dr. Travis Moulton, DO

Dr. Allen listens to you and not just here you go, he takes the time to understand and talks to you not down at you.

Aug 31 2019

Review for Dr. Daniel Allen, DO

Aug 31 2019

Review for Dr. Darrell Kammer, MD

Dr. Manning and his team performed a neck surgery on my daughter's C5 fracture after a car accident. I highly recommend them. Dr. Manning is thorough in explanation and follow up. My family and I are forever grateful to him!

Aug 29 2019

Review for Dr. Thomas Manning, MD

Miss Heather is very knowledgeable and caring. She listens to your needs and makes decisions on your health care. I would recommend her to assist with your health needs.

Aug 28 2019

Review for Heather Hoewing, PA-C

This clinic is great! Dr. Allen is wonderful! He listens carefully and is thorough. The nursing staff are caring and genuine. The front office staff are welcoming and friendly! I would recommend Dr. Allen, Richard and Rebecca! They are excellent health professionals.

Aug 27 2019

Review for Dr. Daniel Allen, DO

Aug 27 2019

Review for Dr. Daniel Gay, DO

in Caldwell, ID - Aug 26 2019

Review for Dr. Russell Snow, DO

Location

West Valley Medical Center

1717 Arlington Ave, Caldwell, ID 83605